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Ciocca Ford
Quakertown, PA
1,612 Reviews
Located at 780 S West End Boulevard in Quakertown, PA, we are dedicated to making sure that our customers are satisfied. When you shop with us, you'll have access to a wide selection of new Ford models, as well as an extensive inventory of used cars, trucks, and SUVs. When you combine this shopping experience with our top-notch finance center, experienced service center, and well-stocked parts department, you'll start to understand why we are the choice of so many people for solutions to their automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,612 reviews
November 02, 2016
Buying an F150 made easy We found the employees of the dealership to be very professional, friendly, and accommodating. They couldn't do enough to make sure everything we want We found the employees of the dealership to be very professional, friendly, and accommodating. They couldn't do enough to make sure everything we wanted in our truck was completed, so that we could drive it home on the same day of purchase. All three of our cars have been purchased at Ciocca! More
by WESSNERDM
Verified CustomerEmployees Worked With
Matthew Dymit, Diana Weber, Jimmy Breslin
November 02, 2016
"Flat Tire" After running over a spike and blowing out my tire in Quakertown, I walked in," without an appt". I just purchased my vehicle in June and thought mayb After running over a spike and blowing out my tire in Quakertown, I walked in," without an appt". I just purchased my vehicle in June and thought maybe it came with some kind of coverage, They are a very busy sevice center. After speaking to Mike, He explained if it was patchable it would cost 35$. After waiting 45 minutes he came to me and said it was not fixable. He said I needed a new tire. Which then turned into 278 $. The whole think took 2 hours. They fit me in and I did appreciate that. Again they are a very busy service center. I do not recommend anyone coming here without an appointment. More
by CUTEZY2790
Employees Worked With
Mike Kardane
November 01, 2016
Excellent service! Great customer service. They were able to get me in on a Saturday to replace my tire. I would recommend this dealership to friends and family! Great customer service. They were able to get me in on a Saturday to replace my tire. I would recommend this dealership to friends and family! More
by TSD131
Employees Worked With
Mike Kardane
October 31, 2016
Recent Purchase Experience I dealt with Mike Blackmon who was very knowledgeable and professional. Due to our experiences with Mike from prior sales on other vehicles we also r I dealt with Mike Blackmon who was very knowledgeable and professional. Due to our experiences with Mike from prior sales on other vehicles we also recommended him to others. Caleb in Finance was helpful and knowledgeable as well. Our experiences there have always been positive. More
by NANCYANN.SMITH
Employees Worked With
Mike Blackmon, Caleb Wisler
October 31, 2016
Warranty work Worst dealership and service I've ever had to deal with in my life. Definitely don't put there customers first and try to make you pay for stuff that Worst dealership and service I've ever had to deal with in my life. Definitely don't put there customers first and try to make you pay for stuff that they supposely already fixed More
by kevinjmc06
Employees Worked With
N/a
October 31, 2016
Inaccurate time I was told my oil change would take 45 minutes. It took just shy of 2 hours. I wouldn't care if it was 2 hours if that was the amount of time you told I was told my oil change would take 45 minutes. It took just shy of 2 hours. I wouldn't care if it was 2 hours if that was the amount of time you told me up front. Also I had free oil changes when I got my car. One person tells me I don't have any and makes me pay, the next visit someone tells me I have them and its free. Again, I wouldn't care one way or the other but it would be nice to get a consistent answer. More
by JenPF
Employees Worked With
Mike Kardane
October 27, 2016
Service was performed in a timely manner and everyone was very courteous and helpful. I would use this dealership again and also refer family and friends as was performed in a timely manner and everyone was very courteous and helpful. I would use this dealership again and also refer family and friends as well. More
by DHAWKINS1140
Employees Worked With
Paul Wehner, Tim Adams
October 27, 2016
Outstanding Service and employees We have had our Winnebago Motorhome (Ford F53 chassis) serviced there several times. Dealt mostly with Paul Werner who was great. Got the work done ve We have had our Winnebago Motorhome (Ford F53 chassis) serviced there several times. Dealt mostly with Paul Werner who was great. Got the work done very timely. Really thorough printout of what was done. Very professional overall. We'll definitely be back. More
by Joe Powers
Employees Worked With
Paul Wehner
October 27, 2016
Service w no issues I deal w Michael Kardane and he's the consummate professional, yesterday I popped in for " the works" on my fleet vehicle and as always he gets me in I deal w Michael Kardane and he's the consummate professional, yesterday I popped in for " the works" on my fleet vehicle and as always he gets me in and out w no issues Always a pleasure dealing w Michael More
by SMCGEEHAN
Employees Worked With
Mike Kardane
October 27, 2016
Best Ford dealer period.. Ron Grigg is the best salseman I have ever had.I would reccomend any one looking for a new car or truck to go see Ron. Ron Grigg is the best salseman I have ever had.I would reccomend any one looking for a new car or truck to go see Ron. More
by WAYNE.HUNT
Employees Worked With
Ron Grigg, Caleb Wisler, Chris Ginev, Tim Adams
