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Ciocca Ford
Quakertown, PA
1,644 Reviews
Located at 780 S West End Boulevard in Quakertown, PA, we are dedicated to making sure that our customers are satisfied. When you shop with us, you'll have access to a wide selection of new Ford models, as well as an extensive inventory of used cars, trucks, and SUVs. When you combine this shopping experience with our top-notch finance center, experienced service center, and well-stocked parts department, you'll start to understand why we are the choice of so many people for solutions to their automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,644 reviews
November 04, 2016
Hassel free , friendly service, timely repairs At Ciocca Ford they are always friendly to assist the customer for whatever the Ford car needs are Hassel free , friendly service with timely repai At Ciocca Ford they are always friendly to assist the customer for whatever the Ford car needs are Hassel free , friendly service with timely repairs. This is the place to take care of your Ford automobile More
by jdicaro
Verified CustomerEmployees Worked With
Mike Kardane
November 04, 2016
Mike Minniti is a total smoke blowing up ass idiot I bought a 2005 f250 crew cab powerstroke from this dealership and they inspected my truck I bought 5 days prior to me buying it and I told them on te I bought a 2005 f250 crew cab powerstroke from this dealership and they inspected my truck I bought 5 days prior to me buying it and I told them on test drive it had warped brake rotors they were supposed to give me a "we owe you repair documents to fix it" but when signing all the paperwork at purchase I didn't notice they wrote on it no repair will be done I didn't notice while they were feeding me paper after paper to sign. I contacted nick jenney financial guy who is a total useless piece of flesh. Basically I took it to my mechanic and he drove and inspected the brakes and said it should have never passed the safety inspection and ciocca Ford mechanic put a new safety inspection sticker on it. The brakes pulsate so bad and shimmy so bad it shimmy the steering wheel also. So I took it up to service and the other useless piece of flesh Mike Minniti drove with me in the truck as he is driving it he says oh yeah I feel it but we don't fail for warped brake rotors I said you kidding me no repeatable inspection station would of passed this it would have failed. So I said your gonna fix it correct and Mike Minniti service manager said no they will not. They are the biggest piece of shit Ford dealership so I have to go and file a civil suit against ciocca Ford in court. So that I can get my money back and suew them in court because they sell junk I advise all people looking for a new or used car or truck to look elsewhere then here. As for the mechanic that inspected the truck and should have failed the truck for drive ability safety issues I will suew him too in court and I hope that I get his inspection liscence revoked for the rest of his life and can never work as a mechanic again. I will Perdue this in court and hold every single person involved in the inspection of this unsafe truck. See you in court you pieces of shit ciocca Ford employees and to Mr. Ciocca you should be a shamed of yourself to slow to let your scumbag manager operating your stealership. I will make sure that I tell everyone I know that is a ford enthusiast and Ford buyer to go to chapman or Fred beans Ford and I will never buy from your stealership ever again. But your employees reflect the kind of theif and person that you are you should be ashamed of yourself. I hope that maybe Mr Ciocca reads this review and redeems himself and fires those pieces of shit that are giving his stealership a bad name. Cause if I was him I definitely would. Thanks a hell of a lot ciocca Ford you suck so bad it's pathetic. More
by Ciocca Ford worst dealership
Employees Worked With
Nick Jenney total asshole and liar, John Averette, Michael Minniti
November 02, 2016
Buying an F150 made easy We found the employees of the dealership to be very professional, friendly, and accommodating. They couldn't do enough to make sure everything we want We found the employees of the dealership to be very professional, friendly, and accommodating. They couldn't do enough to make sure everything we wanted in our truck was completed, so that we could drive it home on the same day of purchase. All three of our cars have been purchased at Ciocca! More
by WESSNERDM
Employees Worked With
Matthew Dymit, Diana Weber, Jimmy Breslin
November 02, 2016
"Flat Tire" After running over a spike and blowing out my tire in Quakertown, I walked in," without an appt". I just purchased my vehicle in June and thought mayb After running over a spike and blowing out my tire in Quakertown, I walked in," without an appt". I just purchased my vehicle in June and thought maybe it came with some kind of coverage, They are a very busy sevice center. After speaking to Mike, He explained if it was patchable it would cost 35$. After waiting 45 minutes he came to me and said it was not fixable. He said I needed a new tire. Which then turned into 278 $. The whole think took 2 hours. They fit me in and I did appreciate that. Again they are a very busy service center. I do not recommend anyone coming here without an appointment. More
by CUTEZY2790
Employees Worked With
Mike Kardane
November 01, 2016
Excellent service! Great customer service. They were able to get me in on a Saturday to replace my tire. I would recommend this dealership to friends and family! Great customer service. They were able to get me in on a Saturday to replace my tire. I would recommend this dealership to friends and family! More
by TSD131
Employees Worked With
Mike Kardane
October 31, 2016
Recent Purchase Experience I dealt with Mike Blackmon who was very knowledgeable and professional. Due to our experiences with Mike from prior sales on other vehicles we also r I dealt with Mike Blackmon who was very knowledgeable and professional. Due to our experiences with Mike from prior sales on other vehicles we also recommended him to others. Caleb in Finance was helpful and knowledgeable as well. Our experiences there have always been positive. More
by NANCYANN.SMITH
Employees Worked With
Mike Blackmon, Caleb Wisler
October 31, 2016
Warranty work Worst dealership and service I've ever had to deal with in my life. Definitely don't put there customers first and try to make you pay for stuff that Worst dealership and service I've ever had to deal with in my life. Definitely don't put there customers first and try to make you pay for stuff that they supposely already fixed More
by kevinjmc06
Employees Worked With
N/a
October 31, 2016
Inaccurate time I was told my oil change would take 45 minutes. It took just shy of 2 hours. I wouldn't care if it was 2 hours if that was the amount of time you told I was told my oil change would take 45 minutes. It took just shy of 2 hours. I wouldn't care if it was 2 hours if that was the amount of time you told me up front. Also I had free oil changes when I got my car. One person tells me I don't have any and makes me pay, the next visit someone tells me I have them and its free. Again, I wouldn't care one way or the other but it would be nice to get a consistent answer. More
by JenPF
Employees Worked With
Mike Kardane
October 27, 2016
Service was performed in a timely manner and everyone was very courteous and helpful. I would use this dealership again and also refer family and friends as was performed in a timely manner and everyone was very courteous and helpful. I would use this dealership again and also refer family and friends as well. More
by DHAWKINS1140
Employees Worked With
Paul Wehner, Tim Adams
October 27, 2016
Outstanding Service and employees We have had our Winnebago Motorhome (Ford F53 chassis) serviced there several times. Dealt mostly with Paul Werner who was great. Got the work done ve We have had our Winnebago Motorhome (Ford F53 chassis) serviced there several times. Dealt mostly with Paul Werner who was great. Got the work done very timely. Really thorough printout of what was done. Very professional overall. We'll definitely be back. More
by Joe Powers
Employees Worked With
Paul Wehner
