Ciocca Ford of Quakertown - Service Center
Quakertown, PA

711 Reviews of Ciocca Ford of Quakertown - Service Center
Good service I came in because my truck was ending its warranty period. The shop looked over the vehicle and handled the outstanding issues. I had my truck back th I came in because my truck was ending its warranty period. The shop looked over the vehicle and handled the outstanding issues. I had my truck back the next day. More
Great Service Again I have always had great experiences with the service at Ciocca. I have never had a disappointment with the service, Everything is done when they pr I have always had great experiences with the service at Ciocca. I have never had a disappointment with the service, Everything is done when they promise and exactly as stated. I even bring cars I did not buy at Ciocca here for service. More
It doesn't get any better Mike K. is the most pleasant service representative I ever worked with. The service has been done on time and without a hitch. What a pleasant experie Mike K. is the most pleasant service representative I ever worked with. The service has been done on time and without a hitch. What a pleasant experience it has been. Highly recommend the Quakertown service department. More
Amazing service In the year that I've had my car so far, every employee at Ciocca Ford of Quakertown has been amazing to me. Even when I was in the service center for In the year that I've had my car so far, every employee at Ciocca Ford of Quakertown has been amazing to me. Even when I was in the service center for just an oil change. At my last visit I received the same excellent care. These guys are great in the customer service department. More
Great service Every time I go over there they gave me service with a smile and fast service not waiting too long and they always explain in detail by detail what go Every time I go over there they gave me service with a smile and fast service not waiting too long and they always explain in detail by detail what got done and what needs to be done and I like that! keep up the good work guys!!!! More
Excellent Service Regular service scheduled and performed as expected, on time. Noticed an error on the invoice for "Misc Charges". The fine print says it is calculated Regular service scheduled and performed as expected, on time. Noticed an error on the invoice for "Misc Charges". The fine print says it is calculated as 0% of parts and labor, not to exceed $0.00 for shop supplies. I was charged $11.90 for "Misc Charges". When I visited the service department for an explanation, they showed me what it was made up of and I accept that, but the fine print said "not to exceed $0.00. They understood my concern and gave me credit on my next visit. That was a fair settlement. More
HummerH3z excellent job on my vehicle Excellent job on my vehicle customer service was great and service time was again excellent I would recommend this facility two friends and family tha Excellent job on my vehicle customer service was great and service time was again excellent I would recommend this facility two friends and family thanks More
Easy scheduling, fast service. I needed an oil change, called and got an appointment quickly. The day of the appointment, my vehicle went in for the service and was out faster than I needed an oil change, called and got an appointment quickly. The day of the appointment, my vehicle went in for the service and was out faster than the given expected time. The job was done right and the personnel were eager to help and answer any questions that I had. More
general maintenance first off it took way to long, I had an appointment for 11 am and at 210 my car was finally done. Most importantly the cost for an emission test was first off it took way to long, I had an appointment for 11 am and at 210 my car was finally done. Most importantly the cost for an emission test was twice what I normally pay. A bit extreme. More
Quick response When i noticed the check engine light on and called they were able to get me in th next day. This was a relief because indid notvwant ro possiblepossi When i noticed the check engine light on and called they were able to get me in th next day. This was a relief because indid notvwant ro possiblepossible damage the car it was fixed in a day. More