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Ciocca Ford of Quakertown - Service Center

Quakertown, PA

3.8
714 Reviews

714 Reviews of Ciocca Ford of Quakertown - Service Center

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September 22, 2016

Outstanding service My service advisor was Tim Adams. He was very easy to work with and answered all of my questions completely. The service was completed at the promis More

by NGEIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Adams
September 22, 2016

Fast and accurate repairs My truck had multiple suspension problems which were accurately diagnosed and repaired by the Ciocca service center. The manager Paul helped in getti More

by gswetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wehner
September 21, 2016

I received excellent service from my service writer Tim! My service writer Tim was awesome to work with! He was caring, efficient, and very knowledgeable! I would highly recommend Tim and Ciocca! I was very More

by LIZHANNA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My technician, Justin Bistany did a stellar job with my truck! , Tim Adams
September 20, 2016

Outstanding service I brought my Fiesta in for a problem I was having. It turned out to be a transmission problem. Luckily my car only had 32,000 miles and was still war More

by ricsop1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the tec that went out on the test drive with me but he was great. He explained what was going on with the car while I was driving., Mike Kardane
September 20, 2016

Service Excellent representation with a courteous staff. Issues explained effectively for future service. Waiting area is very clean and presentable with exte More

by Roop Kashidas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kardane, Tim Adams
September 17, 2016

Very pleased with the service My Focus was in for a problem. It also had two recalls, so they took care of them also. I received a call from Tim that my car was near inspection, an More

by RENEE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Adams
September 16, 2016

Excellant Servocde Tim advised me of costs and what was needed to fix my Ford Focus. Car was ready in a timely manner and my concerns were answered in a concise and unde More

by Lynne W Yurgel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Adams
September 15, 2016

Fast and Excellent Tim Adams is a wonderful person- aimed at dealing with my SUV quickly and efficiety and did a great job!! He ensured that I would receive my SUV when More

by MissDebbieSUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Adams
September 14, 2016

Good quick service at a good price. This visit was very pleasant , The service rep went out of his way to make it so , the prices fir four tires and an oil change were very competitive More

by PSUBOAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wehner
September 14, 2016

110% mark up on parts not 20 or 30% like other dealers Problem was accessed , was quoted a price for the repair was told the part was 381.69 I said I was shocked at that, said I would get back. Checked el More

by FRANMURRAY2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Adams
Oct 15, 2016 -

Ciocca Ford responded

Fran thank you for the review. We take our customers feedback very seriously and we will take it into consideration for the future.

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