Ciocca Ford of Quakertown - Service Center
Quakertown, PA
713 Reviews of Ciocca Ford of Quakertown - Service Center
Excellent Service The service team at Ciocco Ford under promised and over delivered. They stamped "customer waiting" on my service order and got me in and out in about The service team at Ciocco Ford under promised and over delivered. They stamped "customer waiting" on my service order and got me in and out in about 1 hr and 15 minutes for my 30,000 mile check up. More
Towed to facility for service My car was towed here on a Saturday and work was completed by Monday. Tim and Liz were very friendly and accommodating when I was stuck in Doylestown My car was towed here on a Saturday and work was completed by Monday. Tim and Liz were very friendly and accommodating when I was stuck in Doylestown, on the way to Reading and had my car towed to Ciocca Ford. They really helped me out of a jam!!! More
Don't buy the service agreement I did my 15k checkup and was billed for oil change even though I had a free oil change left. I had to catch this upon checkout. Also, I bought a 90k s I did my 15k checkup and was billed for oil change even though I had a free oil change left. I had to catch this upon checkout. Also, I bought a 90k service contract when purchasing my Flex. I now learn that much is excluded. So what did I get for my $1859? I also wanted a spot cleaned off my console caused by the protective tape on the seatbelt. Told I would have to come back for that or wait an added hour. More
Mike Kardane the best.Fast and easy. No issues. Mike Kardane the best. Fast and easy. No issues. Waiting area for service needs further upgrade, Check out VW waiting area further South on 309 as an Mike Kardane the best. Fast and easy. No issues. Waiting area for service needs further upgrade, Check out VW waiting area further South on 309 as an example. More
State inspection service Done in a one hour time frame appointment. Very good. To satisfy the twenty five word minimum, I shall continue to reply...very good, very good! Go Done in a one hour time frame appointment. Very good. To satisfy the twenty five word minimum, I shall continue to reply...very good, very good! Good Bye! More
State inspection and lube and oil The work was done efficiently and professionally. We were notified of possible problems that would need to be dealt with in the future, which we appr The work was done efficiently and professionally. We were notified of possible problems that would need to be dealt with in the future, which we appreciated. More
State inspection & rear parking assist issues with my F150 I contacted Mike Kardane about a problem with my Rear Parking assist system on my F150. While it was there I had the State inspection preformed. I w I contacted Mike Kardane about a problem with my Rear Parking assist system on my F150. While it was there I had the State inspection preformed. I was kept informed as to the issues and possible corrective action to rectify the problem. Mike had my truck ready when he said it would be, with all the agreed to service items taken care off. Always a pleasure dealing wit Mike. More
Grease Lightning Mike Kardane is simply the best. He kept in touch with my the entire step if the way. He is very kind and informative. Best service experience ever. Mike Kardane is simply the best. He kept in touch with my the entire step if the way. He is very kind and informative. Best service experience ever. More
Warranty work on my Explorer The navigation system on my Explorer failed. I talked with Mike Kardane on the phone about the problem and followed his suggestion on a possible solu The navigation system on my Explorer failed. I talked with Mike Kardane on the phone about the problem and followed his suggestion on a possible solution to the problem. The navigation system began to work again. A couple of days later, the navigation system failed again with the message that the SD navigation card needed to be replaced. I called Mike Kardane and he immediately set up an appointment for me. The car was repaired and I have had no repeat of the problem. I am extremely pleased with the way this item was handled and will recommend this service center. Thank you. More
Service is good, but the skills are still not perfect One angle of my front undercar splash guard (Ford escape 2013) came loose since last time I had oil change here. So I went back to have it tightened ( One angle of my front undercar splash guard (Ford escape 2013) came loose since last time I had oil change here. So I went back to have it tightened (cost me about $40 from the bill). However, within a week, half of the undercar splash guard came off again. It could be a problem of the part itself, which might be beyond repair at the first place. But for the price that I paid, I hoped the fix would last longer. More