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Ciocca Ford of Quakertown - Service Center

Quakertown, PA

3.7
713 Reviews

713 Reviews of Ciocca Ford of Quakertown - Service Center

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August 24, 2016

Excellent Service The service team at Ciocco Ford under promised and over delivered. They stamped "customer waiting" on my service order and got me in and out in about More

by MGURO
Recommend Dealer
Yes
Employees Worked With
Paul Wehner
August 22, 2016

Towed to facility for service My car was towed here on a Saturday and work was completed by Monday. Tim and Liz were very friendly and accommodating when I was stuck in Doylestown More

by Krista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Heath, Justin Stranere, Tim Adams
August 19, 2016

Don't buy the service agreement I did my 15k checkup and was billed for oil change even though I had a free oil change left. I had to catch this upon checkout. Also, I bought a 90k s More

by DCALD1145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Blackmon, Caleb Wisler, Diana Weber, Mike Kardane
Aug 27, 2016 -

Ciocca Ford responded

Thank you for the review. We are sorry the service team missed crediting your oil change. We are glad to hear it was taken off right away for you. Please feel free to stop by and speak to any of our finance managers about what your plan covers in detail. We apologize that they could not get to the spot immediately for you, the service center had quite a few appointments that day and they were not able to address it when you mentioned it at the end of your visit.

August 18, 2016

Mike Kardane the best.Fast and easy. No issues. Mike Kardane the best. Fast and easy. No issues. Waiting area for service needs further upgrade, Check out VW waiting area further South on 309 as an More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
August 17, 2016

State inspection service Done in a one hour time frame appointment. Very good. To satisfy the twenty five word minimum, I shall continue to reply...very good, very good! Go More

by SCS1104COL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Adams
August 17, 2016

State inspection and lube and oil The work was done efficiently and professionally. We were notified of possible problems that would need to be dealt with in the future, which we appr More

by DOGSANDBEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Adams
August 16, 2016

State inspection & rear parking assist issues with my F150 I contacted Mike Kardane about a problem with my Rear Parking assist system on my F150. While it was there I had the State inspection preformed. I w More

by HUBCELL271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
August 16, 2016

Grease Lightning Mike Kardane is simply the best. He kept in touch with my the entire step if the way. He is very kind and informative. Best service experience ever. More

by Morgan56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
August 16, 2016

Warranty work on my Explorer The navigation system on my Explorer failed. I talked with Mike Kardane on the phone about the problem and followed his suggestion on a possible solu More

by DT.PING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kardane
August 13, 2016

Service is good, but the skills are still not perfect One angle of my front undercar splash guard (Ford escape 2013) came loose since last time I had oil change here. So I went back to have it tightened ( More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Adams
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