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Ciocca Honda of Harrisburg
Harrisburg, PA
1,254 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,254 Reviews of Ciocca Honda of Harrisburg
February 23, 2012
Everyone there From the general mgr. to the salesman were extremely nice & helpfull. The dealership is kept very clean & pleasent.It is a dealership that I would tell everyone about. extremely nice & helpfull. The dealership is kept very clean & pleasent.It is a dealership that I would tell everyone about. More
by DaveWS
Employees Worked With
Andy,Dan,Mat
February 07, 2012
The salesman is reasonably good. However, his manager is a crook, so is the financial manager. After settle the new car price and sign the purchase agreement, I was sent to the financial manager Mr. Wall a crook, so is the financial manager. After settle the new car price and sign the purchase agreement, I was sent to the financial manager Mr. Wallett in a small room. Mr. Wallett told me that there are microphone and camera on the ceiling, all our talks are recorded. (Am I a criminal in the interrogation room?) Then he tried to sell me the two years extended warranty for $1925 (Hey, I am buying a Honda which you are so proud of, why do I need this warranty?) Of cause, I refuse to purchase. He became very angry and threw a paper in front of me and asked me to sign it, saying it is the law I have to sign it, otherwise I might sue them for not offering me this opportunity to waste my money. Of cause I refuse to sign this ridiculous paper. Then he was furiously brought the sales manager into the small room. The sale manager threw me another paper and asks me to sign and telling me it is the law that I have to sign. I asked him: by which law? Federal law or state law? Show me the law!! By this point they withdrew and went out to prepare the car I purchased. They were playing the psychological games to put a pressure on me, I hate it. More
by username9900
Employees Worked With
Wallett
January 18, 2012
From the time we made our first phone call and later email responses with Brian Thomas, I knew my son was on track to buy his Honda Fit with Ciocca Honda. Brian persisted, answered our questions and se email responses with Brian Thomas, I knew my son was on track to buy his Honda Fit with Ciocca Honda. Brian persisted, answered our questions and set us up with an appointment. When we walked into the showroom, We were met by Devan Bradley and his bright smile. Devan has style and is very knowledgeable on the details of the car we had in mind. My son Philip was excited about the Fit, and Devan was great giving him pointers on his Test Drive. Michael Melhorn handled the financial details with us and my son signed the paperwork for his very first car. Thank you everyone at Ciocca Honda. P.S., We got a great deal. More
by Buster1990
Employees Worked With
Devan Cobb-Bradley, Brian Thomas and Michael Melhorn
January 07, 2012
Excellent in every fashion. Professional. Great Excellent in every fashion. Professional. Great knowledge. Excellent courtesy. Respectful of time. Trade in and Pricing were presented well and f Excellent in every fashion. Professional. Great knowledge. Excellent courtesy. Respectful of time. Trade in and Pricing were presented well and found to be very good. Thanks. More
by jschintz
Employees Worked With
Joe Barone, Stephanie, Mike and Mike, Joe Barone
December 15, 2011
I had a great experience with Ciocca Honda. Joe Barone was thorough, patient and explained everything. I would definitely buy Honda again at Ciocca Honda. was thorough, patient and explained everything. I would definitely buy Honda again at Ciocca Honda. More
by melwood64
Employees Worked With
Joe Barone , Joe Barone
December 11, 2011
Ciocca Honda was very friendly and very easy to work with. They gave me a great deal through the internet. WhenI walked in, I was greeted immediately. They escorted me to a sales represenative. His with. They gave me a great deal through the internet. WhenI walked in, I was greeted immediately. They escorted me to a sales represenative. His name was Kurt Underkofler. Very pleasant to work with me. Ciocca Honda worked with me to give me a great deal on a brand new car. I would recommend this dealership to anyone. More
by peach257
Employees Worked With
Kurt Underkofler
November 28, 2011
Big Cheaters and never trust the customers. We planned Big Cheaters and never trust the customers. We planned to buy the vehicle from Ciocca honda after we finalized the deal with Internet Sales Perso Big Cheaters and never trust the customers. We planned to buy the vehicle from Ciocca honda after we finalized the deal with Internet Sales Person(Brian Thomas).I informed Ciocca Honda that we are coming from Virginia before I started to Ciocca Honda. I have given my credit card information as they told they will charge $500 as a security deposit to hold the Vehicle. Once we went to Ciocca Honda, they showed me the vehicle and started the financing process. They pulled mine and my husbands (as a cosigner) credit history. Finally they told us to show our permanent resident card to process the loan. For which, we came back home upon the discussion that we need to revisit the store the coming week as an option showing the Permanent resident cards or financing with my own bank. Once we are back home, we got the loan approved from my local bank and we informed that my bank is ready to finance the vehicle, and starting to Ciocca Honda the next day to complete the purchase. Suddenly financing manager (Mike Loy) told us they have changed their mind and no longer ready to sell the vehicle to me as we are not resident to Harrisburg PA. As a consumer, this is completely unacceptable for me for changing their words after they asked us to make a trip to the store and taking our personal information, pulled our credit history for no reason. After taking our personal information and days of time, they are not supposed to do what they did now with us. When I spoke to Mike on phone, asking you should have to told all these things before we come there on 11/19/2011, he concluded with his harsh words. More
by j.smith
Employees Worked With
Mike Loy, Brain Thamos
November 20, 2011
From the initial contact Ciocca Honda made with me...they had me at Hello. Jennie, their on line person was awesome to deal with! Even in her absence, Brian helped answer my questions to the fullest. Once at had me at Hello. Jennie, their on line person was awesome to deal with! Even in her absence, Brian helped answer my questions to the fullest. Once at the dealership; Joe gave me an extrdinary presentaion on what my new Honda is capable of doing. Mind you; I already visited a Honda dealership close to my home...compared their presentation to that of Joe's...they were not in the same league...Joe was 1000 times better. Mike also made me an offer I could not refuse regarding the extended Olympic warranty on my new Honda. Evan after I purchased my vehicle; Joe programed everything inside my vehicle the way I wanted it (bluetooth, XM radio staions, door locks, & Navigation). When Ciocca Honda says they are all about customer service...they mean it...its not just idle words...I'm glad I drove the 90 minutes plus vs the 15 minutes (Honda dealership near my home)to purchase my Honda. I'd do it again in a heartbeat. I advised my co-workers for their future purchases of Honda vehicles or other vehicles Ciocca sells...to give them a chance! They will not be disapionted. Jennie, Brian, Joe, & Mike are truely assets to TEAM CIOCCA HONDA! Ken DAVIS More
by Kenneth Lee Davis
Employees Worked With
Jennie, Brian, Joe, & Mike, Joe Barone
November 02, 2011
The most pleasant and helpful experience I have ever had buying a car! Staff were efficient, friendly, attended to ALL details so I would not have to, and took time to explain warranty requirements, how fe buying a car! Staff were efficient, friendly, attended to ALL details so I would not have to, and took time to explain warranty requirements, how features of the car operate, etc. Truly wonderful! More
by bobtece
Employees Worked With
Mark Shellenberger, Jonathan ONeil, Mike Loy, Mark Shellenberger
November 01, 2011
We were not sure we could get the transaction accomplished after work considering there was so much to do but the transaction was hadled efficiently. accomplished after work considering there was so much to do but the transaction was hadled efficiently. More
by tboran
Employees Worked With
Mark Shellenberger, Mark Shellenberger
