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Ciocca Honda of Harrisburg

Harrisburg, PA

4.8
1,218 Reviews

8001 Allentown Boulevard

Harrisburg, PA

17112

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1,218 Reviews of Ciocca Honda of Harrisburg

March 21, 2024

Excellent customer service. Service department always has vehicle done when promised. Clean, fast and efficient. More

by cmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 22, 2024 -

Ciocca Honda of Harrisburg responded

Thanks for sharing your experience with us, cmg! If there is anything else we can do to help just let us know! Have a great day!

March 14, 2024

Service completed expediently. Half the estimated time. Well done since I was waiting. Really needed this recall service done. More

by massasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Kerry Strawsburg
Mar 15, 2024 -

Ciocca Honda of Harrisburg responded

We're glad to know that our team at Ciocca Honda of Harrisburg was able to complete your service efficiently! Thanks for sharing your experience with us and please don't hesitate to reach out if we can be of service again in the future!

March 12, 2024

Sales and service departments are excellent Have been coming here since I bought first Honda in 2012 More

by Don Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie, Sean and Paige- service dept, Joe Barone, Kerry Strawsburg
Mar 12, 2024 -

Ciocca Honda of Harrisburg responded

Hi Don Z! It's great to know that you've been with us since 2012! We appreciate your loyalty and support for Ciocca Honda of Harrisburg. Here's to many more years together! Thank you for your business!

March 10, 2024

Buying our used Honda Pilot at the Harrisburg Ciocca Honda dealership was a wonderful experience. April was very knowledgeable and helpful. More

by Diane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Kline , Ahmad Rasheed, April Hoehne
Mar 11, 2024 -

Ciocca Honda of Harrisburg responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

February 28, 2024

Excellent service and communications. They even sent a video of my car being serviced. They certainly have their service department streamlined to a degree I’ve never seen anywhere else. More

by Slmolander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Strawsburg
Feb 28, 2024 -

Ciocca Honda of Harrisburg responded

We're glad to know you appreciated our service and communication at Ciocca Honda of Harrisburg. It's great that the video feature added value to your experience! We look forward to serving you again! Safe travels!

February 27, 2024

Matt did a wonderful job, in explaining the vehicle features. He was very knowledgeable and was very nice environment for a car dealership. :) More

by EdS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Rodas, Matt Buller
Feb 28, 2024 -

Ciocca Honda of Harrisburg responded

We're glad to know that Matt was able to provide you with a detailed explanation of the vehicle features at Ciocca Honda of Harrisburg. We hope to see you next time! Enjoy your new ride!

February 27, 2024

My first time here, not sure how to rate you as I was looking for a minivan and from what I can tell on Car Gurus. I could have gotten a little better price. What stopped me was I didn’t want to travel f More

by Luigi
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Buller
Feb 27, 2024 -

Ciocca Honda of Harrisburg responded

We apologize for your experience with us, Luigi. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (717) 901-4700 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

February 26, 2024

It was a pleasant experience, took a little longer than my wife and I thought. But isn't buying a new car always that way. I was trying to be sure I was getting the best deal. It was only my first visit th More

by Luigi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Buller
Feb 27, 2024 -

Ciocca Honda of Harrisburg responded

Luigi, we appreciate your patience during the process and are glad to know you had a pleasant purchase experience at Ciocca Honda of Harrisburg. We look forward to seeing you for those future oil changes! Safe travels!

February 24, 2024

Matt was courteous and professional and very knowledgeable. Great experience in the entire process. Dealership environment was great. More

by Roger Hoffman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Buller
Feb 26, 2024 -

Ciocca Honda of Harrisburg responded

Hi Roger. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

February 10, 2024

I came to my Ciocca Honda of Harrisburg where I had purchased my Honda in 2023 … Honda had addressed a letter to me that the factory might had not either used the wrong fixtures in the engine which mig More

by iPhone
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kerry Strawsburg
Feb 12, 2024 -

Ciocca Honda of Harrisburg responded

We're glad to know that your visit to Ciocca Honda of Harrisburg was a positive one! It's great to see our team provided efficient and thorough service, ensuring the health of your engine. We appreciate you choosing us for your automotive needs - drive safely!