Ciocca Honda of Harrisburg

Amazing Experience As soon as my boyfriend and I arrived, there were plenty of people there to greet us. We were just planning on looking for a car, but we ended up buyi As soon as my boyfriend and I arrived, there were plenty of people there to greet us. We were just planning on looking for a car, but we ended up buying one that day. The employees were super friendly with fantastic customer service. They had full conversations with us, they related to us with friends and pets. There was not one quiet, or awkward moment. Tyler Lewis was the one who showed us the car and sold it, and we couldn’t have been happier that it was him who had taken care of us. Corey Williams was the financial person who had taken care of the payments. Both of them had definitely explained everything thoroughly. We were never confused with what was discussed. Once again, experience was unbelievable. I would definitely recommend to anyone looking for a car. More

What they quote is not what you get...beware Received a letter quoting me a certain amount for my 2015 Honda CRV. Went and spoke to Bryan R. He took my letter and had a salesman look at my car. I Received a letter quoting me a certain amount for my 2015 Honda CRV. Went and spoke to Bryan R. He took my letter and had a salesman look at my car. I told Bryan i needed to get a certain amount of cash from my quoted value back in cash. Which he said no problem. I traded my car in which i thought for the quoted amount. I was shown a 2015 Ford Escape which was quoted a price of $19, 999. The dealership was closing and was trying to rush the sale. I really didn't have time to think or review the sales agreement. When i finally looked at my sales agreement the next day. I noticed the car price was higher and the amount i was quoted for my Honda was a lot lower than quoted. I also saw a sign in the back of my car under the seat that the Ford Escape was reduced to $18,860 and the money they gave me back for the equity was added to my car loan. I have tried to call to get some clarification on my sales agreement and never get a return call. I feel this dealership took advantage of me. I will never buy another call from them. I would have never traded or sold my paid off 2015 Honda CRV for the amount they ended up giving to me. Shame on you Ciocca for taking advantage of a woman that was definitely in need of good honest dealership Still waiting for my return call. I will be contacting the Corporate office to file a complaint More

Best experience ever Went to Ciocca Honda looking for a new CR-V. Jesse was there to greet us and was extremely helpful. He was patient with us as we looked at several car Went to Ciocca Honda looking for a new CR-V. Jesse was there to greet us and was extremely helpful. He was patient with us as we looked at several cars and he was very knowledgeable about the cars. We ended up buying a beautiful CR-V because of Jesse's help. More

Got a fair price on a great car..CRV. Tyler Lewis was very personable and explained everything about the vehicle. He clearly loves cars, especially Hondas, and never pushed me to decide. H Tyler Lewis was very personable and explained everything about the vehicle. He clearly loves cars, especially Hondas, and never pushed me to decide. Helped me get all the needed paperwork lined up and made it clear. More

Matt's personal sacrafice I would not have taken this deal if it was not for Matt. We spent a lot of time through various communications. He answered every time. He truly works I would not have taken this deal if it was not for Matt. We spent a lot of time through various communications. He answered every time. He truly works at a high level. Thanks Matt. More

Turning Lemons in to Lemonade! My wife and I came in looking for a new vehicle, and we were impressed by the selection and the friendliness of the dealership. We worked with Matt, w My wife and I came in looking for a new vehicle, and we were impressed by the selection and the friendliness of the dealership. We worked with Matt, who was able to not only find us the right vehicle, but also answer any questions we may have, and worked with the financing department to get us an even better interest rate than what we were preapproved for! Matt and everyone at Ciocca were great and I will be recommending to my friends and family when they need a new car. Matt really took a lemon of a situation for us, and made lemonade! Thanks Matt and Ciocca! More

2019 CRV We had a great salesman, Tyler Lewis gave us the perfect car. We love it. Tyler explained every thing to us about this car.. He gave us great suggesti We had a great salesman, Tyler Lewis gave us the perfect car. We love it. Tyler explained every thing to us about this car.. He gave us great suggestions. Thank You .Ray &Joyce Corcoran More

Awesome Ridgeline Deal We traveled 3 hours to this dealership to make an awesome deal on a 2017 Honda Ridgeline. It was important to us that the vehicle was Honda Certified. We traveled 3 hours to this dealership to make an awesome deal on a 2017 Honda Ridgeline. It was important to us that the vehicle was Honda Certified. This was one of the reasons that we made the long trip to this dealership, but the quality and condition of this Ridgeline was the main reason. Our first contact was with Ana Martin, who was very helpful. It was an absolute pleasure working out a great deal with Zakk Johnston and the Sales Team and then, finalizing the financial details with Dylan Onufrak went really smoothly. Truly worth the drive and would highly recommend Ciocca. More

One Happy Honda Owner!! We live over an hour away from Ciocca Honda, but we saw a certified Civic with 20k miles, in perfect condition online and really wanted to check it ou We live over an hour away from Ciocca Honda, but we saw a certified Civic with 20k miles, in perfect condition online and really wanted to check it out. We were disappointed to go all that distance to find that there was a dent to the rear bumper. Alexander was super-nice, courteous and easy to deal with!!! He knew how far we drove and really wanted us to get into that car. He spoke with his superiors, came back, asked us if we would be interested in the car, as long as Ciocca promised to repair the damage. We agreed, test drove it and ended up buying it and taking it home that night. There was confusion as to which Ciocca could fix the car, so we took it to a Ciocca Dealer in our area but they said they couldn’t fix it, because they didn’t have a body shop and the bumper would need to be replaced. Long story short, Jeff Nelson called us and made an offer for someone to drive a loaner car to us, pick up our car, take it back down to the dealership, fix it and then drive it back to us and get their loaner car back and that is exactly what they did!! They really went above and beyond to fulfill their promise to us and for that, we are truly grateful!! Thanks to Alexander and everyone else involved, you made it well worth the drive!! More

New Honda Owner Tyler greeted me and spent a lot of time showing me the HRV I ended up purchasing that day. I felt like none of my questions were treated as dumb or t Tyler greeted me and spent a lot of time showing me the HRV I ended up purchasing that day. I felt like none of my questions were treated as dumb or trivial. He did a great job! More