Ciocca Honda of Harrisburg

Excellent service received We purchased our 2014 Honda CRV nearly a year ago and had only put about 5,000 miles on it but we took it in for the yearly inspection and an oil chan We purchased our 2014 Honda CRV nearly a year ago and had only put about 5,000 miles on it but we took it in for the yearly inspection and an oil change last week. We conveniently made the appointment on line but called to move it up a few hours when we realized we could get there earlier (we live 2 1/2 hours away). We were treated very nicely by both the receptionist and Chris (the service tech). The work was done in a little over an hour while we waited in the waiting room. Everyone was very professional and we were on our way after a very good experience. We would definitely recommend this dealership and continue to give them our business in the future. Thanks Ciocca! The Hertleins More

Friendly and knowledgeable staff Our salesman, Dylan first listened to what we were looking for and identified three vehicles that met our needs. He gave us time to test drive the car Our salesman, Dylan first listened to what we were looking for and identified three vehicles that met our needs. He gave us time to test drive the cars and consider all the alternatives. He followed-up frequently without putting pressure on us. He was very knowledgeable about the cars and believes in the products he sells. The rest of the people we worked with were also very friendly, knowledgeable and professional. More

Very Professional In our experience at Ciocca Honda we found the sales and the financing staff to be very knowledgeable and professional. Matt was patient in working w In our experience at Ciocca Honda we found the sales and the financing staff to be very knowledgeable and professional. Matt was patient in working with us, especially when it came to deciding about our trade-in vehicle. John also was a great help in that decision, too. Matt knew about all the bells and whistles on the new car, and took ample time to explain them to us. In financing, Bryan carefully explained all the options and worked with us to fit everything into our budget. All in all, this was a very pleasant buying experience. More

New Elite Honda Odyssey 2017& Honda CRV EX Like the guys here, especially Dylan & Brian, you both worked very hard to change my mind for earning a new Honda Odyssey Elite 2017, and within a wee Like the guys here, especially Dylan & Brian, you both worked very hard to change my mind for earning a new Honda Odyssey Elite 2017, and within a week, we have to come back to buy a first car for my son (Junior college). Thanks for your friendly, working hard and always understand your customer's needs. . Thank you for all your help, Dylan & Brian. I will recommend my friend and family come to you in the future. Well, buying 2 new cars within a week, my plan on kitchen probably has to push back to next year.... LOL More

Very Impressive It had been a while since I purchased a vehicle from a dealership. I wasn't sure what to expect. My experience at Ciocca Honda exceeded my expectation It had been a while since I purchased a vehicle from a dealership. I wasn't sure what to expect. My experience at Ciocca Honda exceeded my expectations (I'm hard to please). Why did I had such a positive experience? I can sum it up in one word...'Service.' I was greeted by Matt Buller who assisted me with my purchase of a Honda CRV. Matt wasn't pushy, in fact what impressed me the most was his knowledge of his product (I tried my best to stump him with questions, but without a doubt he knew his vehicles). I fancy myself an informed person with good negotiation skills, but the process was so easy and customer oriented I didn't need stress. Matt was service oriented without being pushy. He listened rather than giving me a canned sales pitch. I had a slight rattle sound with my vehicle after purchase. No problem, Graham in the Service department took care of the issue in quick order. Great overall experience at Ciocca. More