Ciocca Honda of Harrisburg

Car Buying Made Easy! Ciocca Honda is the most competitive dealership! They have a great selection of vehicles and browsing their inventory online was a breeze. Matt Bull Ciocca Honda is the most competitive dealership! They have a great selection of vehicles and browsing their inventory online was a breeze. Matt Buller is a great salesman, he understood what we were looking for and gave us a great bottom line price on a car right away. Matt knows how to get a deal done and his friendly personality made the experience even better. Thanks again Matt! More

Sales pitch was unrealistic and misleading.. VERY BAD EXPERIENCE!!! The salesperson, Dan, was a fast talker and clearly wanted to promise us whatever it took to get the sale. He did a great job VERY BAD EXPERIENCE!!! The salesperson, Dan, was a fast talker and clearly wanted to promise us whatever it took to get the sale. He did a great job convincing me that even though my credit union told me that I had to wait for my insurance check to clear to get a new loan, he could get his financial manager to "work his magic and get me the loan with the remainder of my loan balance worked into it!" My wife and I were skeptical, but went along with him, because he was so insistent! So when a price agreement was reach, the financial manager came to us and told us the he couldn't make it happen and that doing that deal would be "shady!" So at this point, the salesperson has wasted over two hours of our time. Now the salesperson and financial manager are trying to convince me to take a higher interest rate to complete the sale, clearly their angle from the start! Both see that they cannot convince me with their sales tactics, so they called John, the sales manager in so he can apologize too. I explained to all three men that I was not happy with their antics, but all I got was more apologies!!! I explained that apologies couldn't give me my two hours back, and that I could have purchased the vehicle from them Monday after talking to my credit union. Instead I was pitched the idea that the financial manager could get the deal done at a higher interest rate, by financing 125% of the vehicle price. This was never an opinion to me, but they thought they could talk me into it! At this point, I asked them to stop wasting my time and John the sales manager said "thank you for coming in!" I was beyond frustrated with the whole ordeal and was more then willing to end my visit! I do not recommend this dealer to anyone, they are "shady" and that was their description (the financial manager), not mine. DO NOT WASTE YOUR TIME!!! Here is the kicker, the vehicle has to be moved in ten days (already there 50 days) or they will start losing money on the vehicle (a little secret dealers do not want you to know, 60 days is the max), and the salesperson Dan said they were very motivated to sell it, but they made no true attempts to make it happen for us, just offered sales pitches and tricks. Just saw that they dropped the price on the vehicle today, soon they will be at the point that selling me the vehicle would have earned them a profit, but they lost out, because they are a misleading, manipulative business! DISHONEST!!! More

Great Service The salesman Matt Buller is the best salesman I ever dealt with. Very friendly and great professionalism. Thank you Matt for your great service. Keep The salesman Matt Buller is the best salesman I ever dealt with. Very friendly and great professionalism. Thank you Matt for your great service. Keep the good work. More

Great customer service Matt was very patient with us through the decision process. He asked questions so he could better understand what we were looking for. He showed us Matt was very patient with us through the decision process. He asked questions so he could better understand what we were looking for. He showed us several vehicles and wanted to make sure that we got the vehicle that was right for us. More

Great Car Experience! The over all experience was wonderful! Matt Buller was very knowledgeable about his product. He took the time to explain everything. His patience w The over all experience was wonderful! Matt Buller was very knowledgeable about his product. He took the time to explain everything. His patience was outstanding while I tried to make up our minds. Come back review very thing a second time and thinking more and still trying to make up our minds, Matt at no time pressured us into buying something we did not want and listen to everything we said we wanted. The company was outstanding in everyway to assist us in our car purchase. They even made sure our dog was welcome and had a treat. More

Repeat customer Bought third Ridgeline from this dealer. Live in Schuylkill Co. and come back again and again. Treated well and good salesmen. Made car buying a good Bought third Ridgeline from this dealer. Live in Schuylkill Co. and come back again and again. Treated well and good salesmen. Made car buying a good experience. More

Good Deal Fast and fair deal. I was Treated with respect. I was not spoken"down to", spoken to in clear laymans terms. I was given clear details about the vehic Fast and fair deal. I was Treated with respect. I was not spoken"down to", spoken to in clear laymans terms. I was given clear details about the vehicle. More

Great Experience Such a wonderful staff. They listened to what I was looking for and delivered. I purchased my first Honda Pilot and they all made the experience a me Such a wonderful staff. They listened to what I was looking for and delivered. I purchased my first Honda Pilot and they all made the experience a memorable one. I just LOVE my new car. More

So far we are very satisfied with our Honda CRV. Very impressed with Matt's expertise and demeanor. He seemed to want to please us and meet our demands. John Manson was very instrumental in our fin Very impressed with Matt's expertise and demeanor. He seemed to want to please us and meet our demands. John Manson was very instrumental in our final decision to purchase our vehicle, giving us a pretty good deal. All in all we are pleased with this whole experience. More

Outstanding Customer Service and Satisfaction While Honda continues to provide quality vehicles for customers to choose from, to be honest, I was not intending to complete a purchase the evening t While Honda continues to provide quality vehicles for customers to choose from, to be honest, I was not intending to complete a purchase the evening that I stopped at Ciocca Honda. I did not have a pre-arranged appointment, but that did not deter the Ciocca staff from promptly assisting me in my decision-making process. James Jimenez went above and beyond what one would expect by returning to the dealership after he had completed his work day to be available to assist me with the document processing and financing aspects in case I needed those services. When I arrived that night, I had not even decided whether I wanted to lease a vehicle, purchase a new one, or opt for a used car. Salesman Tyler Lewis spent the time with me discussing my options, talking through my needs and thoughts about the different vehicles available. While on the various test drives, Tyler answered my very direct questions about various aspects of each vehicle specifically and honestly. He had excellent knowledge of the vehicles I was considering. Both James and Tyler conducted themselves in a very courteous and professional manner, answered my many questions regarding the options available and assisted me in becoming comfortable with actually making a decision right then. I would recommend anyone interested in a car, whether it be to lease a vehicle or to make a purchase, to visit Ciocca Honda and work with their superior staff. More