Ciocca Hyundai

I own a 2003 Tiburon with 180k miles that needs a state inspection, timing belt and AC compressor. After calling several dealerships last Friday to discuss price and availability to get the described servi inspection, timing belt and AC compressor. After calling several dealerships last Friday to discuss price and availability to get the described service, I scheduled service with Cioca Hyundai in Quakertown for Tuesday July 24 at 8AM. . When my daughter arrived at 7:45 AM to drop the car off, she was surprised to find that no appointment was scheduled, and that the Service Department had no information about what needed to be done. She informed Patrick what was needed and stressed to him that she needs the car to go to work that evening, and that I should be called if there are any problems with the car that we do not know about. When I did not hear from Cioca by 2PM, I called Patrick who informed me that they were just getting to the car and he would call me back by 3PM. I waited until 3:20 to call and left a message for a return call. I also called at 3:45 and could not get through to Patrick. around 4:PM,Patrick called to tell me that the car needed extensive work. By this time, I was on my way to the dealership to personally see what the problem was. When I arrived, I was told that the car needed over $5000 worth of repairs, including replacement of a $1500 part, a $450 headlight assembly,a sway bar, engine mount, and parking brake (which had been working properly when the car was dropped off ),in addition to the timing belt and AC compressor. I decided to seek another opinion, and was shocked to find Cioca was charging me $145 in labor to "Diag Air condition inop" in addition to the $26.96 state inspection fee. the mechanic hourly rate is $95, so that means he spent over 1.5 hours diagnosing an AC system that I already knew needed a compressor. What a rip off! I am getting the car repaired elsewhere, for less than half of Cioca's cost. More

Purchasing a new vehicle can be a daunting experience for the average consumer. I am always nervous when purchasing a vehicle. I selected Quakertown Hyundai because It has an excellent reputation. I was refe the average consumer. I am always nervous when purchasing a vehicle. I selected Quakertown Hyundai because It has an excellent reputation. I was referred there by several friends who did business with them and they couldn't say enough good things about the dealership. And I couldn't agree more. When I first got to the dealership I was nervous and just wanted some time to browse. I was approached by John Rogers and advised I was just looking. He said to take my time and me gave me his name and number if I had any questions. Great first imprsssion. After some time, I did speak with John about the 2012 Elantra Touring GLS. I got all the information I needed regarding the vehicle, my trade-in,leasing versus purchasing and service. I advised John I needed some time to review all the information I was given. He followed up several days later and set a time to meet as I wanted to move forward with the purchase. The purchase and trade in process could not have been smoother. They made sure I understood everything I was signing. The also went over various operations of my new car. I am very happy with my car and I could not have received better service. Wonderful Dealership and I highly recommend them. More

The sales experience was very pleasant. I did not feel pressure to purchase a car. Kyle was professional and attentive. I am enjoying my new car. pressure to purchase a car. Kyle was professional and attentive. I am enjoying my new car. More

Chris Zallie and thorough and attentive. I had spoken to him prior to the actual purchase, but my wife had not. He took his time going through everything with her, answering her questions and making sure sh him prior to the actual purchase, but my wife had not. He took his time going through everything with her, answering her questions and making sure she understood. I truly appreciated his patience and I know she did as well. Thanks Chris! And we are greatly enjoying the Veloster. More

I searched through numerous online dealerships. I found a few dealerships that each had a vehicle of interest but either after speaking with a sales rep or visiting to check out vehicle, I ended up still sho few dealerships that each had a vehicle of interest but either after speaking with a sales rep or visiting to check out vehicle, I ended up still shopping for the best all around deal for me. I came across Ciocca Hyundai. They had a vehicle I was interested in so my friend and I took a drive to see it. A sales rep by the name of Jeremy Sabol approached us to assist us. We informed him what vehicle we were there to see and stated that we want to be dealt with in truth. He said that he could help. He did exactly that, dealt with us straight up. Jeremy and the other staff at Ciocca Hyundai still stays true to to the real meaning of customer service. More

the guys at the dealership were friendly, personable and worked with me so that i could purchase a new car. this was my first time at Ciocca Hyundai and due to these guys, when it's time for an upgade i wil worked with me so that i could purchase a new car. this was my first time at Ciocca Hyundai and due to these guys, when it's time for an upgade i will be back. More

After our Sonata was totaled in an accident we went back After our Sonata was totaled in an accident we went back (again) to Ciocca Hyundai because they go the extra mile for you in all aspects. They even i After our Sonata was totaled in an accident we went back (again) to Ciocca Hyundai because they go the extra mile for you in all aspects. They even informed me that since I still had warranty coverage existing I would be reimbursed for the remaining balance. We love the Sante Fe. More

I had reseached the cars I was looking for before going to a dealer. I told John Rogers exactly what I was looking for and gave me choices the met my matches. I was very happy that he didn't put any sales to a dealer. I told John Rogers exactly what I was looking for and gave me choices the met my matches. I was very happy that he didn't put any sales pressure on me because then I would have walked away. He me all my needs and that's what I was looking for in a salesperson. More

I had an excellent experience at this dealership. They were fair reasonable and treated my wife and I respectfully. I have owned now five Hyuandai cars and love them. The latest one is a Veloster. I wou were fair reasonable and treated my wife and I respectfully. I have owned now five Hyuandai cars and love them. The latest one is a Veloster. I would recommend them without reservation. More

The sales sattf was great. From the actual salesman I worked with to the financing staff that helped with my loan. They also sai multiple times to please contact them again if i had any problems. I wou worked with to the financing staff that helped with my loan. They also sai multiple times to please contact them again if i had any problems. I would highly recommend them to anyone. More