Ciocca Nissan of York

I purchased a new 2008 Nissan Armada from these guys with the extended warranty to 100,000 miles. I have had my service work completed at Apple Nissan since then. I had my car in for warranty work on my dri the extended warranty to 100,000 miles. I have had my service work completed at Apple Nissan since then. I had my car in for warranty work on my driver's seat last spring-- my miles were still under 36,000-- and they took my seat apart and fixed the problem. This fall I noticed that the cushion was not right on the back upright side of the seat that was worked on and it was painful to drive the car for long distances. I took it in today Nov 6, 2010 with 39,000 miles on it and was told there was a slice in the cushion that was allowing the metal to rub against the seat cloth and it would cost over 300.00 for parts plus labor and the warranty did not cover it. Needless to say this disturbed me because when I bought the car the dealer said the extended warranty would cover the entire car bumper to buper which was the reason I purchased the warranty so I declined to have the parts ordered. My last car was a GMC Yukon and I had a part go out 2 months after the warranty expired and GMC replaced the 2,400.00 part all I had to do was pay for the labor. I proposed this but was told no. I got the paperwork and went to get in my car. When I checked my car, the seat was still apart so I had to get the service technician to put it together before I could leave. I keep all the paperwork from service and recalls in my glove box so I know what and when I have had my car worked on. So while I was waiting to get my seat put back together I looked at my complimentary inspection sheet that was stapled to today's paperwork. I noticed that this time it said my battery was good and my brakes were listed at 6 and 7 cm. I was in for a recall in October and remembered that they told me I needed a new battery. I got the paperework from October 9, 2010 to double check and sure enough it said that I needed a new battery and would need new brakes soon because these measured at 4 cm. I went back to talk to Greg about this and he just said I do not know how they could be different and went back to eating his lunch. I told him I would be contacting the better business bureau and left. As I drove home and cooled off a little I figured I would try to find a place to rate them on the internet and would try to contact the management on Monday. I have recommended this dealership numerous times since I purchased the car but now in good conscience I can not. More