Ciocca Subaru of Allentown

Another excellent experience at Ciocca Customer service could not be any better than what I have experienced in the past as well as the latest purchase. Everyone involved in the sale was k Customer service could not be any better than what I have experienced in the past as well as the latest purchase. Everyone involved in the sale was knowledgeable and responsive to all questions. I created the car on line, was contacted quickly to set up an appointment with sales. Met with an experienced salesman who knew his product and didn't press to buy more than I wanted. Exactly what I was looking for and the reason I have been a return customer. Service department is also top of the line. More

Great experience We had a very pleasant experience purchasing our first vehicle at Ciocca Subaru, and we have Edwin Salazar to thank for that. He is very engaging and We had a very pleasant experience purchasing our first vehicle at Ciocca Subaru, and we have Edwin Salazar to thank for that. He is very engaging and knowledgeable. He is not pushy or loud or aggressive, like something you'd imagine a car salesman to be. In fact it was a very welcoming environment overall, and extremely clean. Edwin went above customer service, even printing out our two year old daughters favorite cartoon for her to color. Also fist bump to Jake over in the finance department who answered all of our questions and went over everything thoroughly to help us understand what everything meant. Great staff, and thanks again Edwin, you made it well worth the four hour drive to Ciocca. More

Excellant customer service. Excellent customer service with excellent staff. Nick Spiezio, Christian Rivera and Steve Parr were very friendly, knowledgable and professional. Hi Excellent customer service with excellent staff. Nick Spiezio, Christian Rivera and Steve Parr were very friendly, knowledgable and professional. Highly recommend. They all went beyond expectations. More

Great Deal! John Antigua was very professional in handling my first car purchase. he listened to what I wanted and needed in a new car. He showed me multiple cars John Antigua was very professional in handling my first car purchase. he listened to what I wanted and needed in a new car. He showed me multiple cars to my liking and needs, and I rolled off the lot with a 2014 Outback! While budget was a main issue for me. John was able to negotiate to a price that was reasonable. This attentiveness and professionalism has made my Ciocca experience a 10/10. Ill be sure to recommend John to my friends, family, and others for any future car deals. More

Great workers I rate 5 stars because they have great cars, excellent workers, and even better prices. The guys waited at the dealership 30 minutes after closing tim I rate 5 stars because they have great cars, excellent workers, and even better prices. The guys waited at the dealership 30 minutes after closing time to wait for me (driving 5 hours one way) all to get me in a car. I appreciate everything they've done for me and I hope to purchase again from Ciocca Subaru!! More

Great deal Greg was not your regular car salesman. He was very professional and so helpful. keep looking until he found what was right for me .no pressure. Great Greg was not your regular car salesman. He was very professional and so helpful. keep looking until he found what was right for me .no pressure. Great salesman. More

Pushy, I went in explaining that I wanted to purchase within a month. They saw my online search of the cross trek and guided me to the 2017 even though i rep I went in explaining that I wanted to purchase within a month. They saw my online search of the cross trek and guided me to the 2017 even though i repeatedly said I wanted a 14-16 model. Seller said that the new was my only choice to roll my neg equity. (Not what previous dealers said). We did a test drive but I continued to ask about the older model. I also wanted to talk about other models but was steered away. After the test drive it was well let's see what we can get you in. I specifically mentioned I wanted automatic start included and was assured it would be fine! Later he said he couldn't do it. Later he gave me an approval and said let's do it. I said ok let me look at the different colors and features. He seemed very annoyed and said he thought I wanted the specific one I test drove. I made it more than clear. Now I'm stuck in a car I less than love for a price that sucks. So disappointed in my experience. Went to two dealers the day before who were great and let me leave without feeling trapped. I wish I had bought from them. Never again here. More

Absolutely great This is my first purchased from Ciocca and it was a good one. I would buy from them again in an instant. I tell everyone how kind and considerate they This is my first purchased from Ciocca and it was a good one. I would buy from them again in an instant. I tell everyone how kind and considerate they were. Best car experience I ever had. They made it easy. More

Great experience Very professional and efficient. Good deal and no hassle or high pressure sales tactics. Very easy to deal with and the largest inventory in the area Very professional and efficient. Good deal and no hassle or high pressure sales tactics. Very easy to deal with and the largest inventory in the area More

Very professional and worth the drive to Ciocca, Good price the first time from John Hershey, remaining negotiations were strait forward regarding trade and dealer installed hitch. Zero percent finan Good price the first time from John Hershey, remaining negotiations were strait forward regarding trade and dealer installed hitch. Zero percent financing made upgrade to Outback Limited with Eyesight an easy decision. After 2 weeks of ownership and first snow in mountains, I have come to appreciate the engineering Subaru put into vehicle design and safety. Not bad at all, thinking about another Subaru for my wife. More