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Ciocca Subaru of Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
2,099 Reviews
What Does Ciocca Subaru Offer Drivers from Allentown, Emmaus, Doylestown and Bethlehem PA? An Extraordinary Customer Service experience from Every Angle. Here at Ciocca Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new Subaru models, our Allentown showroom is the place to be if you're in the market for a Forester, Impreza, WRX, Legacy, Outback, Ascent or Crosstrek. Looking to save some money in the search for your next car? Ciocca Subaru also carries a wide range of used cars from Subaru to today's other top automakers. Once you've chosen your next car, Ciocca Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Forester, Impreza, Legacy, WRX, Ascent, Outback or Crosstrek out of our showroom, Ciocca Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Ciocca Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 4611 Hamilton Blvd in Allentown, Pennsylvania.
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4611 Hamilton Blvd

Allentown, PA

18103

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Showing 2,099 reviews

April 26, 2016

Great dealership, and Great people! We purchased A new Subaru Legacy and a new Subaru Outback in less than a years time! Extremely courteous sales people who were well versed with their More

by cabindr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Spiezio, Steve Parr Jr
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May 02, 2016 -

Ciocca Subaru of Allentown responded

Thank you for taking the time to write your awesome review of Ciocca Subaru and your sales experience working with Steve Parr Jr and Nick Spiezio. We appreciate your loyalty to the Subaru brand as well as our dealership. Again, thank you for your recommendations. We look forward to seeing you again. Sincerely, Kellie Lees Customer Relations

April 26, 2016

Exceptional Car Buying Experience! I really do not enjoy car shopping! I decided to look at Ciocca Subaru in Allentown because of the great online reviews that everyone gave the dealer More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nev Pinnock
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May 02, 2016 -

Ciocca Subaru of Allentown responded

Thank you for taking the time to write your glowing review of Ciocca Subaru and your experience working with Nev. Unfortunately, I think a lot of our customers do not enjoy the car buying experience which is why everyone here at Ciocca Subaru go above and beyond make sure everyone who visits have a Truly Exceptional Experience, we love hearing that was the case with you. We appreciate your recommendations and would love an opportunity to see you again. Thank you for choosing Ciocca Subaru, we appreciate your business. Sincerely, Kellie Lees Customer Relations

April 26, 2016

They welcomed us like family members! Our salesman was Scott Broda, who btw did an outstanding job. It was great to see/talk with Bob Pavone who sold us our Subaru 25+ years ago. Thumbs u More

by Dwayne & Sue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara-getting to know you dinner. Kelly-who asked me how Scott did. TY both :), Mike Vannote, Bob Pavone, Scott Broda
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May 02, 2016 -

Ciocca Subaru of Allentown responded

Thank you for taking the time to leave your fantastic and thorough review of Ciocca Subaru. We couldn't be happier to know that you are loving your new Outback and Scott provided you with the truly exceptional experience we strive to provide all our customers. We appreciate your recommendations and look forward to seeing you again. Thank you for choosing Ciocca Subaru, we appreciate your business. Welcome to the Ciocca Subaru family! Sincerely, Kellie Lees Customer Relations

April 24, 2016

Great Sales Rep Ciocca Subaru has a very nice dealership, friendly staff and plenty of inventory to choose from. Everyone we dealt with was friendly and helpful, and More

by sperin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Roberti
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Apr 25, 2016 -

Ciocca Subaru of Allentown responded

Thank you so much for taking the time to write your thoughtful review of Ciocca Subaru. We appreciate you giving us the opportunity to earn your business and couldn't be more pleased to hear that Dennis did an excellent job providing you with a fun and enjoyable car buying experience. We wish you many happy miles in your new Subaru and look forward to seeing you again. Sincerely, Kellie Lees Customer Relations

April 23, 2016

Great experience Great service. Waiter long but I got the car I want it the same day. Definitely I recommend this place to my friends and family. I love my new car. More

by Catherine1217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Antigua , Mariely Rivera, Sayed Ahmed, Nicole Vieira, Jake Marcus
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Apr 25, 2016 -

Ciocca Subaru of Allentown responded

Thank you so much for taking the time to write about your great experience here at Ciocca Subaru. We appreciate you recommending us to your friends and family. It is wonderful to hear you are loving your new Subaru, please come visit us again soon! Sincerely, Kellie Lees Customer Relations

April 22, 2016

Great price and service They are super efficient and had the best price. Mike Mohr gave us excellent service. The whole buying experience was stress free. Thank you!!!!!!!!!! More

by boyseloi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mohr
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Apr 22, 2016 -

Ciocca Subaru of Allentown responded

On behalf of all of us here at Ciocca Subaru, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience working with Mike Mohr. Again, thank you for choosing Ciocca Subaru, we appreciate your business. Sincerely, Kellie Lees Customer Relations

April 22, 2016

Worst service in the universe Last July we took our 2005 Forester in to have the timing belt replaced. While driving the vehicle the car just died. They told us it must be the al More

by Chuckainpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Judy Gunderman, Gregg Ciocca Jr, Chad Batchelor
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Apr 22, 2016 -

Ciocca Subaru of Allentown responded

Ciocca Subaru prides itself on providing excellent customer service, so hearing just one customer say we are the "worst service center ever" is very disappointing and we take it very seriously. I spoke with our Service Manager regarding your issue and found that all of our parts come with a 12 month, 12,000 mile warranty, so please give our Service Department a call at (610) 395-3745 so we can schedule an appointment for you. I am confident we will come up with a resolution for you. If there is anything else I can be of assistance for please don't hesitate to contact me directly. Sincerely, Kellie Lees Customer Relations

April 22, 2016

Awesome friendly!!! Ciocca is by far the best car shopping experience over ever had! Everyone was nice and made me feel so comfortable!!! Greg was the best salesman More

by Xander29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Fichter, Steve Parr Jr
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Apr 25, 2016 -

Ciocca Subaru of Allentown responded

Thank you very much for your feedback, it is wonderful to hear Greg was able to provide you with your best car buying experience ever! We hope you are loving your new Subaru. Thank you for choosing Ciocca Subaru, we appreciate your business. Sincerely, Kellie Lees Customer Relations

April 21, 2016

Very personal!! In February, my 7 month old Subaru was TOTALED in an accident. My Impreza was outstanding and saved my life. Through the next 8 weeks Ciocca Subaru More

by TRStefl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Three or more employees in the loaner car division and the collision center. And don't forget the customer service people who all made the experience EXCEPTIONAL!!! Thanks Again, Steve Parr, Scott Broda, Gregg Ciocca Jr, Nicole Vieira, Rick Diaz, Jake Marcus
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Apr 22, 2016 -

Ciocca Subaru of Allentown responded

Thank you for taking the time to write about your experience. It is wonderful to hear that the whole Ciocca team was there to stand beside you in what had to be a very stressful time. Our number one goal is customer satisfaction and ensuring a Truly Exceptional Experience-so we love hearing that is exactly what you got. I will happily pass your feedback along to Scott and the rest of the team. We wish you many happy miles in your new Subaru. Thank you for choosing Ciocca Subaru not once but twice. We look forward to working with you in years to come. Sincerely, Kellie Lees Customer Relations

April 19, 2016

Very good I had a very pleasant experience at ciocca . Just leased a impresa for my daughter . Every one was very helpful. Thank you to every one there More

by Frock123
Recommend Dealer
Yes
Employees Worked With
Nev Pinnock, Jake Marcus
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Apr 19, 2016 -

Ciocca Subaru of Allentown responded

We are thrilled to hear you and your daughter had a pleasant experience here at Ciocca Subaru. We know she is going to love her new Impreza. Thank you for allowing us the opportunity to earn your business, we look forward to working with you both again in years to come. Sincerely, Kellie Lees Customer Relations

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