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Ciocca Subaru of Allentown

Allentown, PA

4.8
2,122 Reviews
What Does Ciocca Subaru Offer Drivers from Allentown, Emmaus, Doylestown and Bethlehem PA? An Extraordinary Customer Service experience from Every Angle. Here at Ciocca Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new Subaru models, our Allentown showroom is the place to be if you're in the market for a Forester, Impreza, WRX, Legacy, Outback, Ascent or Crosstrek. Looking to save some money in the search for your next car? Ciocca Subaru also carries a wide range of used cars from Subaru to today's other top automakers. Once you've chosen your next car, Ciocca Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Forester, Impreza, Legacy, WRX, Ascent, Outback or Crosstrek out of our showroom, Ciocca Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Ciocca Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 4611 Hamilton Blvd in Allentown, Pennsylvania.
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4611 Hamilton Blvd

Allentown, PA

18103

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Showing 2,122 reviews

May 01, 2016

"First Rate" My experience made me feel like I was a number one customer. If it would not have been for Steve Parr, Jr. I don't think I would have left that day More

by marlene7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I mentioned an incident with my service tech. Maura and she got the ball rolling. Thanks Maura, Bob Pavone, Steve Parr Jr
May 03, 2016 -

Ciocca Subaru of Allentown responded

WOW!! First of all we appreciate your loyalty to the Subaru brand and our Bob Pavone-those are some impressive numbers. We couldn't be happier to know Steve Parr Jr made you feel like our number one customer because that's exactly how we want all our customers to feel. Customer Satisfaction is our number one priority here at Ciocca Subaru and we couldn't be happier that was your experience. Enjoy your newest Subaru, we look forward to seeing you again. Sincerely, Kellie Lees Customer Relations

April 29, 2016

Courteous and Exceptional Thanks to my salesman Dennis Roberti, he made my car purchase simple and easy. He located the car I wanted on the lot. In a matter of two hours the ca More

by Betsy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Roberti
May 03, 2016 -

Ciocca Subaru of Allentown responded

We love hearing that our customers are going to recommend our dealership and their salesmen to friends and family. It is wonderful to hear Dennis was able to make your experience here at Ciocca Subaru simple and easy. We hope you are loving your new Subaru. We look forward to seeing you again. Thank you for choosing Ciocca Subaru, we appreciate your business. Sincerely, Kellie Lees Customer Relations

April 28, 2016

A+ staff exceeds expectations! I was able to test drive several Subaru models and when I decided the Outback was the one for me, Steve Miller found the 2016 vehicle with the package More

by Roxanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad Masud, Stephen Miller , Ray Alvarado
May 03, 2016 -

Ciocca Subaru of Allentown responded

We appreciate you making the drive to Ciocca Subaru. It is wonderful to hear that Steve did an excellent job providing you with the truly exceptional experience we strive to provide all our customers. We appreciate your recommendations and look forward to an opportunity to work with you again in the future. Enjoy your new Outback! Sincerely, Kellie Lees Customer Relations

April 27, 2016

Brian Lymanstall My car buying experience was wonderful. Greg was very welcoming,helpful and always had a smile on his face. He asked me what I was looking for I was t More

by limi84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Fichter
May 03, 2016 -

Ciocca Subaru of Allentown responded

We love to hear you had a wonderful buying experience here at Ciocca Subaru working with Greg. He is a true asset to us here and we consider ourselves lucky to have him. He will love hearing your feedback and appreciate your recommendations. We hope you are loving your new Impreza. Please stop by and see us again. Thank you for choosing Ciocca Subaru, we appreciate your business. Sincerely, Kellie Lees Customer Relations

April 26, 2016

They welcomed us like family members! Our salesman was Scott Broda, who btw did an outstanding job. It was great to see/talk with Bob Pavone who sold us our Subaru 25+ years ago. Thumbs u More

by Dwayne & Sue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara-getting to know you dinner. Kelly-who asked me how Scott did. TY both :), Mike Vannote, Bob Pavone, Scott Broda
May 02, 2016 -

Ciocca Subaru of Allentown responded

Thank you for taking the time to leave your fantastic and thorough review of Ciocca Subaru. We couldn't be happier to know that you are loving your new Outback and Scott provided you with the truly exceptional experience we strive to provide all our customers. We appreciate your recommendations and look forward to seeing you again. Thank you for choosing Ciocca Subaru, we appreciate your business. Welcome to the Ciocca Subaru family! Sincerely, Kellie Lees Customer Relations

April 26, 2016

Great dealership, and Great people! We purchased A new Subaru Legacy and a new Subaru Outback in less than a years time! Extremely courteous sales people who were well versed with their More

by cabindr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Spiezio, Steve Parr Jr
May 02, 2016 -

Ciocca Subaru of Allentown responded

Thank you for taking the time to write your awesome review of Ciocca Subaru and your sales experience working with Steve Parr Jr and Nick Spiezio. We appreciate your loyalty to the Subaru brand as well as our dealership. Again, thank you for your recommendations. We look forward to seeing you again. Sincerely, Kellie Lees Customer Relations

April 26, 2016

Exceptional Car Buying Experience! I really do not enjoy car shopping! I decided to look at Ciocca Subaru in Allentown because of the great online reviews that everyone gave the dealer More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nev Pinnock
May 02, 2016 -

Ciocca Subaru of Allentown responded

Thank you for taking the time to write your glowing review of Ciocca Subaru and your experience working with Nev. Unfortunately, I think a lot of our customers do not enjoy the car buying experience which is why everyone here at Ciocca Subaru go above and beyond make sure everyone who visits have a Truly Exceptional Experience, we love hearing that was the case with you. We appreciate your recommendations and would love an opportunity to see you again. Thank you for choosing Ciocca Subaru, we appreciate your business. Sincerely, Kellie Lees Customer Relations

April 24, 2016

Great Sales Rep Ciocca Subaru has a very nice dealership, friendly staff and plenty of inventory to choose from. Everyone we dealt with was friendly and helpful, and More

by sperin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Roberti
Apr 25, 2016 -

Ciocca Subaru of Allentown responded

Thank you so much for taking the time to write your thoughtful review of Ciocca Subaru. We appreciate you giving us the opportunity to earn your business and couldn't be more pleased to hear that Dennis did an excellent job providing you with a fun and enjoyable car buying experience. We wish you many happy miles in your new Subaru and look forward to seeing you again. Sincerely, Kellie Lees Customer Relations

April 23, 2016

Great experience Great service. Waiter long but I got the car I want it the same day. Definitely I recommend this place to my friends and family. I love my new car. More

by Catherine1217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Antigua , Mariely Rivera, Sayed Ahmed, Nicole Vieira, Jake Marcus
Apr 25, 2016 -

Ciocca Subaru of Allentown responded

Thank you so much for taking the time to write about your great experience here at Ciocca Subaru. We appreciate you recommending us to your friends and family. It is wonderful to hear you are loving your new Subaru, please come visit us again soon! Sincerely, Kellie Lees Customer Relations

April 22, 2016

Worst service in the universe Last July we took our 2005 Forester in to have the timing belt replaced. While driving the vehicle the car just died. They told us it must be the al More

by Chuckainpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Judy Gunderman, Gregg Ciocca Jr, Chad Batchelor
Apr 22, 2016 -

Ciocca Subaru of Allentown responded

Ciocca Subaru prides itself on providing excellent customer service, so hearing just one customer say we are the "worst service center ever" is very disappointing and we take it very seriously. I spoke with our Service Manager regarding your issue and found that all of our parts come with a 12 month, 12,000 mile warranty, so please give our Service Department a call at (610) 395-3745 so we can schedule an appointment for you. I am confident we will come up with a resolution for you. If there is anything else I can be of assistance for please don't hesitate to contact me directly. Sincerely, Kellie Lees Customer Relations

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