Ciocca Subaru of Allentown

Incredible 1st new car experience From the first interaction online through delivery, it was a great experience! I had been interested in a new car for a few months and scheduled a te From the first interaction online through delivery, it was a great experience! I had been interested in a new car for a few months and scheduled a test drive online for a Subaru Legacy 2.5i Limited with navigation. I received a response immediately letting me know I would hear from someone during normal business hours the following day. Sure enough, a nice email was sent to me asking if I had any questions. I set a time on a Saturday morning to come in for my test drive. I arrived in the showroom, checked in and was greeted by Nick Mann who would assist me throughout the rest of the purchase. He showed me the Legacy I was interested in and allowed me to go on a test drive both on local roads and on the highway. He explained the car to me and made me feel at ease. Upon arrival back at the dealer, he asked if I would like to go over numbers and such. Never once did I feel like I was being forced to purchase which I really appreciated!! I followed up with him the following week via text message (which was a huge plus since it is hard to talk on the phone due to my job or in person due to my hours). I even had found another offer at a competing dealer that was better. Ciocca stands by when they say, They won't be Undersold! Nick came back to me saying they would match the offer! On the day of the delivery, I noticed a few scratches in my Legacy. Not only did Nick apologize, but so did Ray the sales manager. He came out and took pictures of the scratches, apologized, and promised this would be fixed. I was even impressed with Sara the delivery specialist who went over any questions I had about the car. She even scheduled a visit for me to return and answer anymore questions that would come up after driving my car for a few weeks. I've been with others when they purchased vehicles from other dealers and have heard horror stories of poor deals and even been chased on the lot to purchase a vehicle. Not at Ciocca! You're treated with respect here by down to earth employees who want to make the car buying experience as smooth and stress free as possible. More

Easy buying expierence This is my very first new car and I was very nervous about the entire experience. I have to say that our salesman Chad Batchelor was very profession This is my very first new car and I was very nervous about the entire experience. I have to say that our salesman Chad Batchelor was very professional. From start to finish he was there every step of the way. We came in later at night and received our car after closing, Chad stayed until we left the lot. Also the financial guy, (I'm sorry I can remember his name) he was so helpful as well. I did not feel rushed or pressured at any point. I would definitely recommend Ciocca to anyone looking to buy a new or used car. More

A great buying experience. I had a great buying experience at Ciocca Subaru. The staff was very professional and I felt very welcomed at the dealership. Special thanks to Jimmy I had a great buying experience at Ciocca Subaru. The staff was very professional and I felt very welcomed at the dealership. Special thanks to Jimmy Ofori, Shawn Parr, Steve Parr, and Chris Kosich for making my buying experience a great one!! More

Best Car Buying Experience Ever We had such a great experience when purchasing our Forester. Nev Pinnock was knowledgeable and a pleasure to work with. He made us feel welcome and a We had such a great experience when purchasing our Forester. Nev Pinnock was knowledgeable and a pleasure to work with. He made us feel welcome and at home during the experience. The whole process was very efficient from test driving to financing with Mohammad Masud. We were really glad that Sara Diefenderfer even explained all the details of the car before we drove away. We would definitely recommend this dealership to friends and family! More

First Car Experience went incredible No need for a long review, Nev Pinnock was incredible and helped my first car buying experience go smoothly. All Ciocca Dealerships are excellent. I w No need for a long review, Nev Pinnock was incredible and helped my first car buying experience go smoothly. All Ciocca Dealerships are excellent. I wouldn't go to any other dealership for a car or service. I'm in love with my new impreza, first subaru in my life and I'm beyond pleased. More

First new car ever!!! I love my new Subaru Crostrek!!!! Edgar Marin was so helpful and really patient with me. I never felt pushed or forced at at all. I will definitely co I love my new Subaru Crostrek!!!! Edgar Marin was so helpful and really patient with me. I never felt pushed or forced at at all. I will definitely come back to Ciocca for my next Subaru. Chris K. in the finance dept was also super friendly and very patient! More

Best car buying experience I ever had! From the moment I stepped onto their lot, I felt at ease and did not have the typical experience of being overwhelmed with pushy salesmen and unnecess From the moment I stepped onto their lot, I felt at ease and did not have the typical experience of being overwhelmed with pushy salesmen and unnecessary information. Chad Batchelor's extensive knowledge and easy-going attitude made me feel confident in the vehicle I choose to test drive, and eventually drive home. Absolutely love my new Crosstrek! More

Great experience When you look up service in the dictionary siocca Subaru will pop up .Ben Walsh my salesman was awesome . I love my Subaru forester Robert When you look up service in the dictionary siocca Subaru will pop up .Ben Walsh my salesman was awesome . I love my Subaru forester Robert More

Great Place to buy a car I had an excellent experience at Ciocca Subaru in Allentown. Everyone I dealt with was super friendly, informative, and helpful. I dealt directly with I had an excellent experience at Ciocca Subaru in Allentown. Everyone I dealt with was super friendly, informative, and helpful. I dealt directly with Christian Rivera, and he was a pleasure to work with. He made sure all my questions were answered and provided me with a great deal of knowledge about my Subaru and about the different options there are with leasing and buying. More

Purchasing our 2nd Subaru Legacy We purchased our 2016 Subaru Legacy, our second one in four years. Mike Mohr was our salesperson with both purchases. We highly recommend him for his We purchased our 2016 Subaru Legacy, our second one in four years. Mike Mohr was our salesperson with both purchases. We highly recommend him for his friendly, personable, expertise experience. Valarie More