Ciocca Subaru of Allentown

Very pleasant experience thanks to Dean Moyer This dealership stood out from the beginning. We looked for a specific new Outback model with the Eyesight system and sent email inquiries to dealers This dealership stood out from the beginning. We looked for a specific new Outback model with the Eyesight system and sent email inquiries to dealers that had it. Other dealers sent us emails with no information, just asking us to call. Ciocca sent us, in their first email, an internet price that was below the typical price paid for this car according to internet sources. We drove 2 hours to the dealership and had the most pleasant experience with Dean Moyer showing us the car and taking us for a test drive. He was knowledgeable, calm, and always smiling. His kind tone struck a note with our 5-year-old son who is usually wary of strangers and who enjoyed Dean’s company in the back seat during the test drive. Dean was never hurried, and his comments about the car sounded balanced, in that he emphasized the features he considered more useful, and pointed out the pros and cons of some of the optional things. He spoke from experience because he owns an Outback himself, and this made his comments more reliable. The negotiations were very straightforward. When I picked up the car, John Antigua spent an hours showing me the car’s features. He paired my iPhone with the car and demonstrated to me all the functions I needed to know. The dealership communicated with me frequently by email with useful information, and Dean exchanged several emails himself to address questions I had about insurance and inspection. Back at home, our son said “In the future, I only want to buy a car from Dean…”. I share his feelings. More

Buying a new car I recently purchased my very first Impreza. However, this wasn't my very first Subaru. All in all, I have purchased 8 subarus from Bob Pavone. Thank y I recently purchased my very first Impreza. However, this wasn't my very first Subaru. All in all, I have purchased 8 subarus from Bob Pavone. Thank you Bob Pavone for always being respectful, friendly and very professional. I will continue to shop at Ciocca Subaru and buy my subarus from Bob Pavone. More

Family Friendly Dealership Buying a car can be a difficult decision and investment but Ciocca mad it very comfortable. My hats off to Nick and Nicole for making my experience a Buying a car can be a difficult decision and investment but Ciocca mad it very comfortable. My hats off to Nick and Nicole for making my experience as smooth and easy as possible. I would recommend this place to anyone looking to purchase a Subaru. Took the time and made me feel welcomed. And happy with the purchase I made. More

Service Maura in service and Nev in sales are the perfect examples of excellent customer service. They are the reason i have referred others and will definit Maura in service and Nev in sales are the perfect examples of excellent customer service. They are the reason i have referred others and will definitely be back to purchase my next car. I really appreciate their innovative approach and their ability to think outside the box. I can truly say they go the extra mile for their customers. I will be a loyal customer to Ciocca suburu. I know they are there not just to sell me a car but when i have an issue as well.... which is most important to me! More

Great Experience!! I was not a very easy customer, came in wanting the outback but with my monthly limit the numbers didnt work out at no fault to them, they worked very I was not a very easy customer, came in wanting the outback but with my monthly limit the numbers didnt work out at no fault to them, they worked very hard to try and match my monthly payment limit but in the end the outback was out of reach. This actually worked out perfectly, I was able to get top of the line crosstrek with the package i wanted, heated leather seats, moonroof, nav system, which I received a great price on and met my monthly payment limit. Both, Andy and mohammad were very patient and helpful!! I would recommend this dealership to anyone looking for a subaru! More

Exceptional staff No one likes going to buy a car but I had a wonderful experience thanks to Mariely Rivera , love my new cross trek , I would recommend this dealership No one likes going to buy a car but I had a wonderful experience thanks to Mariely Rivera , love my new cross trek , I would recommend this dealership to anyone looking for a new or used car , the staff is willing to accommodate More

No pressure sales professionals Pleasant experience, with all questions answered and a very informative sales person in Neville Pinnock. No pressure for add-ons or extra warranties. Pleasant experience, with all questions answered and a very informative sales person in Neville Pinnock. No pressure for add-ons or extra warranties. Nev listened and answered my every question. Also my delivery specialist John Antigua gave a very professional and detailed presentation on the operation and use of all the Legacy functions. Took his time and addressed everything; sometimes twice if he thought we were puzzled or had questions.. He even gave us directions to a restaurant in the area. Looking forward to the service and quality of work from the service center. Although my C/U financed the car Mike Vannote went over the paper work and extended warranties with a casual and informative air. A comment my girlfriend made was that I bought a $23,000.00 car and they gave you a Ciocca plastic key holder but when she bought her Honda CRV the dealership gave her the metal Honda key holder that they sell. Thank you to everyone! More

Best of the best! In the past I have purchased cars twice from Hyundai, once from Ford, once from Jeep, and once from Mazda. I can absolutely, positively say, this was In the past I have purchased cars twice from Hyundai, once from Ford, once from Jeep, and once from Mazda. I can absolutely, positively say, this was the best buying experience out of them all. Nev Pinnock is the best salesman I ever worked with. Ciocco Subaru really wants the highest customer satisfaction rate, and that's something! Needless to say I am very pleased and will refer friends and relatives. More

Wonderful experience!! I had a great experience. Ciocca went above and beyond to make sure I was completely satisfied with my new car. He listened to what I wanted and the b I had a great experience. Ciocca went above and beyond to make sure I was completely satisfied with my new car. He listened to what I wanted and the budget I had to stay within and made sure I found the car I wanted. For my first time purchasing a car new I couldn't have asked for a better sales experience!! More

Awesome Car Buying Experience When I walked in to Ciocca Subaru a few weeks ago I was greeted by Steve Miller right away. He was awesome and made purchasing my 2016 Subaru Impreza When I walked in to Ciocca Subaru a few weeks ago I was greeted by Steve Miller right away. He was awesome and made purchasing my 2016 Subaru Impreza a fun/laid back experience! I never thought I would say that about buying a car but the guys at Ciocca do a great job. I would refer any of my friends/family to Steve. Not to mention...I LOVE my new Impreza!!!!! More