Ciocca Subaru of Allentown

2016 Legacy Without a doubt best experience at a car dealership. Never had anyone take the time that Greg did to make sure we were fully satisfied. Definitely wil Without a doubt best experience at a car dealership. Never had anyone take the time that Greg did to make sure we were fully satisfied. Definitely will recommend to anyone buying a new car. More

Felt no pressure to buy I gave the overall rating as excellent for one reason only the sales person we dealt with, Christian. The experience we had with him was a pleasure I gave the overall rating as excellent for one reason only the sales person we dealt with, Christian. The experience we had with him was a pleasure from the start. He asked many questions during our first meeting that lead us fulfill the purchase of our new car. Christian worked with us each time we came to Ciocca to get us one step closer to the purchase of the car. He did this by keeping us informed on the incoming vehicles in order to meet our needs. Every time we left Ciocca I did not feel any pressure that we had to buy that day. I felt that he was there to meet our wants and needs which in turn got him a sale. At some point I felt that the service manager although we never met because he was busy on the phone was pushing Christian to close a deal. Christian did not buckle under that pressure he continued to service us. Christian also had a very upbeat attitude which in turn comes through in his love of the job. I'm sure he will continue to be very successful if he maintains that character and attitude. The dealings we had with Mohammad although were brief were still pleasant. There was some confusion with the extended warranty, which was quickly discussed. Gregg Ciocca Jr stepped in to assist in resolve this matter. I surely do hope that Mohammad learns something for our experience and uses it in customers in the future Thank you for trying to offer us some things to keep us satisfied. We do not need take advantage of those offers what we want is take from this a lesson learned Thank you Gregg for your trouble. More

Wonderful experience Went in looking to buy a specific vehicle, that is exactly what happened. Had a choice of colors since the dealership had many models in stock to cho Went in looking to buy a specific vehicle, that is exactly what happened. Had a choice of colors since the dealership had many models in stock to choose from. That was something I was also looking for in a dealership. Salesperson was very friendly, absolutely no pressure at all, rest of staff was very nice, and they cared about the customer. Worth the hour and a half drive, thank you. More

Painless process Worked with Bob Pavone. I did my research, knew what I wanted, and made the deal in under an hour. Bob was very friendly, knowledgeable, and the best Worked with Bob Pavone. I did my research, knew what I wanted, and made the deal in under an hour. Bob was very friendly, knowledgeable, and the best car salesman you'll ever get. Ask for Bob! Financing guy new his business, was very quick, and knew I was not interested. This is my first Suburu. If I become a repeat customer in the future, you can bet I'm going back to Ciocca. Well done! More

Best car buying experience ever Chad Batchelor was the sales rep who I dealt with in buying my new Subaru Crosstrek. I was really surprised when he offered me the opportunity to t Chad Batchelor was the sales rep who I dealt with in buying my new Subaru Crosstrek. I was really surprised when he offered me the opportunity to take a 40 minute test drive (round-trip Ciocca to my home). This test drive answered a lot of questions about the car’s performance and capabilities. The large inventory on Ciocca's lot was a big help for deciding on which Crosstrek version and color I wanted. The sale prices quoted in Ciocca's Morning Call newspaper ads and also listed on a popular on-line car pricing service convinced me that I would get a good deal on the new Subaru Crosstrek that is now sitting in my garage. From start to finish, it was a pleasure to deal with Chad Batchelor and with Ciocca Subaru. Would I do it again? Yes indeed! More

If you know how to negotiate My salesman was Nev, he was super awesome and personal. I am one of the few people that go into a dealership knowing what I should pay, and what I My salesman was Nev, he was super awesome and personal. I am one of the few people that go into a dealership knowing what I should pay, and what I shouldn't. I can sell snow to an Eskimo, so I know when I'm trying to be sold, I know it, and I don't like it. Nev made sure I knew what I needed to know but didn't try to SELL me on a car. I really liked him. His GM was Steve Parr. I did not like Steve., the epitome of a sleazy car sales man. That aside, Nev was the best. Took me through the steps of buying my car, super enjoyable. When we sat down to pay for my car (I payed in cash) the financial guy did not know what he was doing and tried to throw the extended warranty down my throat. NOT OK. He sucked and didn't even deduct my deposit from my price. Nev caught the mistake and fixed it (thanks Nev). Days later, financial guy is still calling me. Guess what? Not buying your extended warranty. Anyway, if you want a Subbie, ask for Nev. He's the best. If Steve Parr is working with you, go to another dealership. And if someone says they are new at the financial part, ask for someone else. I do recomend the car I bought, it is the absolute best! Love my "Sabastion the Super Subaru"! More

Wonderful experience! As a younger first time buyer, I had a great experience with Ciocca Subaru. My sales rep Ben was exceptional at his service and was just the person I As a younger first time buyer, I had a great experience with Ciocca Subaru. My sales rep Ben was exceptional at his service and was just the person I needed to help choose my Legacy. He was conscious of my budget, dealt with my indecisiveness, and helped me to pick a great car. I would definitely recommend this guy due to his down to earth nature and genuine care! More

Great First Time Buying Experience My husband and I were first time buyers and we were very pleased with our experience at Ciocca. Craig was extremely helpful from start to finish and n My husband and I were first time buyers and we were very pleased with our experience at Ciocca. Craig was extremely helpful from start to finish and not pushy at all. We felt that we were treated very well here and most definitely would purchase another Subaru from Ciocca. Plus, I absolutely love my new Crosstrek! More

Promises then Condolences purchasing the car was easy. getting the registration with the correct name now thats the difficult part. the only thing we wanted was the reg to have purchasing the car was easy. getting the registration with the correct name now thats the difficult part. the only thing we wanted was the reg to have my wife's name on it. this apparently cannot be done even tho they promised up and down that it would. if she was not on the loan i would have gotten one over 1% lower which comes out to be about 2k less. they do not offer compensation just condolences "Sorry but we cant do anything" stay away from these lairs. Anything to sell a car.Gregg was the absolute rudest person i have ever dealt with at a car dealership. More

customer first Our car buying experience was outstanding. The process from test drive through purchase was hassle free. Our salesman was Nick Mann. He never appli Our car buying experience was outstanding. The process from test drive through purchase was hassle free. Our salesman was Nick Mann. He never applied any type of pressure, also a wealth of information. Will buy from again and already have referred our friends to the dealership. More