Ciocca Subaru of Allentown

Pleasurable Buying a car is usually not described as "pleasurable". But dealing with the employees at Ciocca Subaru was indeed a pleasurable experience. After r Buying a car is usually not described as "pleasurable". But dealing with the employees at Ciocca Subaru was indeed a pleasurable experience. After reviewing their inventory online, I was fairly sure which vehicle I was interested in. It was a 2016 Subaru Legacy. I was greeted at the door by Ray Alvarado who introduced me to Jeff Staver. Jeff showed me the car I asked about and explained all the features this car had. I was sold. We went inside and Jeff went over other options that were available for this vehicle. At no time did I feel pressured or did I feel this was a sales pitch. We then dealt with Mo Masud for the finance portion of the deal. Again, Mo advised me of what was available, but the choice was mine. The service department got my car ready to go very quickly and I drove it home that day. What a "pleasure"! Thank you Ray, Jeff and Mo. More

Excellent dealership Met Dean Moyer, who gave me a great overview of the Legacy I wanted to buy. Dean is a very friendly and easy going salesman, very knowledgeable about Met Dean Moyer, who gave me a great overview of the Legacy I wanted to buy. Dean is a very friendly and easy going salesman, very knowledgeable about the vehicle. When I went back for the test drive, Dean again showed all the features and gave good info. He came in with a price that I thought was good, and the buying process was effortless. The car was ready to pick up within an hour. Morgan Kring again went over the features of the car and set up the bluetooth with my phone. Everyone I met at the dealership was friendly and helpful. What more can you ask for? More

Purchasing my new 2015 Crosstrex I visited Greg Fichter at Ciocca Subaru to test drive a Crosstrex, loved it so much I drove it home. Everyone at Ciocca Subaru was really amazing, so I visited Greg Fichter at Ciocca Subaru to test drive a Crosstrex, loved it so much I drove it home. Everyone at Ciocca Subaru was really amazing, so easy to deal with and ultimately provided me everything I needed to make the car my own. I am loving my new car and look forward to a great relationship with everyone at Ciocca. More

Awesome Service I went in there looking at a 2007 Subaru Impreza. I ended up walking out with a 2015 Subaru Impreza. They worked with me for hours to get me a deal. I I went in there looking at a 2007 Subaru Impreza. I ended up walking out with a 2015 Subaru Impreza. They worked with me for hours to get me a deal. I was given amazing customer service, and they got a customer for life out of me More

My experience finding the car we wanted My wife and I wanted to lease a Subaru Forester. There were two dealers in our area and I emailed both of them asking for 5 questions to be answered r My wife and I wanted to lease a Subaru Forester. There were two dealers in our area and I emailed both of them asking for 5 questions to be answered relative to their lease agreement. I didn't want to talk to anyone live initially. I received answers to my questions from both dealerships fairly quickly. I then decided to go to them both and see what they could do for us. I had an older Subaru Outback to use as a down payment. I went to see them both and there was a world of difference in how we were handled at Ciocca. They were quick and ready to show and provide us with a pleasant experience. I didn't get the financials while were where at either dealer but did get them emailed to me at my request. Ciocca provided the best deal and when we picked up the vehicle I couldn't be happier. Everyone treated us with respect and they did followup with us to see if we had any concerns. Thanks again Ciocca. More

Great Place to do business with! Great Place to do business with. I visited many dealerships in my area (Lancaster County) as I was not sure what I wanted to buy. I decided to visit Great Place to do business with. I visited many dealerships in my area (Lancaster County) as I was not sure what I wanted to buy. I decided to visit Ciocca Subaru as I was working on line With Jeff Lobalo--He was great and when I arrived at the showroom Jake Marcus greeted me. Jake and Jeff were so welcoming and truly interested in my needs. They were the only car lot I visited that did NOT give you the high pressure sales pitch which is what I was looking for and truly appreciated. I did buy a Subaru Forrester and I love it. I will be back! Love you guys!! Thanks so much--Love my new Forester and you guys!! More

Great, friendly, fast. My experience at Ciocca Subaru was great. The staff was friendly and informative which made the entire process quick. The financing was also very rea My experience at Ciocca Subaru was great. The staff was friendly and informative which made the entire process quick. The financing was also very reasonable. More

Great experience with your dealership My experience in buying a Subaru for the first time was a very fun and informative journey with Nev Pinnock. He was engaging, very informative, patien My experience in buying a Subaru for the first time was a very fun and informative journey with Nev Pinnock. He was engaging, very informative, patient, and made the experience a wonderful one. He answered all of my questions, and dealt with me as a potential buyer with a wealth of information and experience. I especially appreciated his down to earth attitude and his great sense of humor. So Ciocca is very fortunate to have Nev on their staff, and I am looking forward to driving a dependable, safe, and trouble free car. Thanks Judi Hill More

What a fun experience! As a first time new car buyer I was very scared going into the new car buying process. But once I started chatting with my salesperson, Ben Walsh, my As a first time new car buyer I was very scared going into the new car buying process. But once I started chatting with my salesperson, Ben Walsh, my worries went away! He wanted to make sure that I got the most value for what I wanted to spend and he didn't try to sell me anything that I didn't want. I told him that I'd be "shopping around" and he even offered that if I thought I'd like another make/model car to go for another test drive in the Subaru make that was similar. Everyone I met at Ciocca Subaru greeted me with a smile and a handshake; I have left as a happy 2016 Subaru Outback customer and I've made many new friends! More

Happy w. my purchase & grateful for your service! Thank you Greg for being honest, relatable, friendly & knowledgeable! I'm truly thankful for all of your help & for the laughs! You made leasing a car Thank you Greg for being honest, relatable, friendly & knowledgeable! I'm truly thankful for all of your help & for the laughs! You made leasing a car fun... Who knew it was possible! -Kathleen More