Ciocca Subaru of Allentown

Great experience I was impresses with the friendly environment and very frank open discussions during the buying process. We met the owner serving ice cream to staff I was impresses with the friendly environment and very frank open discussions during the buying process. We met the owner serving ice cream to staff and customers. Overall it was the best new car purchase activity we have experienced. The sales staff, including those not directly involved with this transaction, were all helpfuf. Great job the owner did selectong the staff. After the sale the delivery coordinator person could not do enough to introduce us to all the features and explain their workings finishing with a request to please call him if we had any problems or questions. More

Excellent experience We just purchased our first Subaru, a 2016 Outback and are extremely pleased with the whole process provided by Ciocca. From the first moment that we We just purchased our first Subaru, a 2016 Outback and are extremely pleased with the whole process provided by Ciocca. From the first moment that we met our salesman, Christian Rivera until the day, 8/16/15 that we picked up our new car the whole experience was outstanding. We had heard from friends that Ciocca was a great dealership and that Subaru was a great vehicle. Christian confirmed that. He kept us informed of the progress as our new vehicle was being built and spent a great deal of time going over the features of the vehicle on the day that we picked it up. He has continued to check in with us to ensure that we are happy and comfortable with the vehicle. We would recommend Ciocca to any one who is looking for a great car buying experience. More

professional sales with a no pressure attitude I looked at legacy's in February but did not by till August, Greg was very knowledgeable and easy to deal with, i liked the dealership, and fe I looked at legacy's in February but did not by till August, Greg was very knowledgeable and easy to deal with, i liked the dealership, and felt it was a very friendly atmosphere. Morgan did an w excellent job going over all the features with my wife and I More

Exceptional Experience I purchased my first Subaru on August 22, 2015. The entire experience was painless and relaxed. Shawn, Mike, Nick, Kevin and Mohammed were all excep I purchased my first Subaru on August 22, 2015. The entire experience was painless and relaxed. Shawn, Mike, Nick, Kevin and Mohammed were all exceptionally easy to deal with and treated me like I was a human being and not a sale. There was no pressure or deception. Everyone was absolutely wonderful from the moment I walked in the door. I would highly recommend Ciocca Subaru to everyone. I love my new car and am grateful for a positive experience at a dealership for a change. More

Amazing Service! I had a great experience at Ciocca Suburu. From the moment I walked in I felt welcomed, I had a few personal complications that made it difficult to g I had a great experience at Ciocca Suburu. From the moment I walked in I felt welcomed, I had a few personal complications that made it difficult to get me in the car I wanted. Thanks to Christian, Greg and Ray who worked very hard I was able to leave with the car I wanted and the best investment that would help me out in the long run with my Credit for future purchases. I appreciate all they have done, I love the car and will definitely be back for future purchases. All the follow up phone calls to make sure I was happy with my purchase have been extremely appreciated as well. Thanks again Christian and Greg! Briani Rendon More

Great experience! Ben Walsh made the daunting process of choosing the right car for my family much easier. He was well informed about the numerous options available a Ben Walsh made the daunting process of choosing the right car for my family much easier. He was well informed about the numerous options available and helped me focus on what would work best for me. He was mindful to stay within my budget (frequently reminding me to focus on quality, not all the new gadgets available :) ). Ben focused on what I wanted and helped me figure out ways to fit the purchase into my budget. He was not overbearing about making a sale...actually suggesting that I take additional time to consider my options. Ben was helpful, friendly and clearly knew a lot about Subaru cars...what more could I ask for? Everyone we dealt with at the dealership helped alleviate the stress associated with purchasing a car. My elderly mother, young granddaughter and I spent the better part of Saturday car shopping. We were tired, hungry and grouchy. Ben made sure that we were fed, entertained and as comfortable as one could be in a busy car dealership. Mr. Masud had the unpleasant task of helping me figure out how to finance the purchase. He bravely answered all our questions and suggested several ways to save money and not break my budget. At the end of the extremely long day, I drove away from the Subaru dealership with a beautiful car and the peace of mind that comes from receiving great service! Thank you! More

Lease on a 2016 Subaru Outback Had a great experience with the salesman Christain Ravera. He was highly knowledgeable about my needs and picked out the perfect car. Test drive was Had a great experience with the salesman Christain Ravera. He was highly knowledgeable about my needs and picked out the perfect car. Test drive was great! They worked to get me the deal I wanted with creative financing and made it happened. Well done guys! More

Went in for just a test drive. Last Saturday, my wife and I stopped in at Ciocca to test drive a 2015 XV. At the time I was considering the XV, along with 2 other vehicles, so my p Last Saturday, my wife and I stopped in at Ciocca to test drive a 2015 XV. At the time I was considering the XV, along with 2 other vehicles, so my plan was just to take one out for a spin. It was a very busy day at Ciocca, but Nev took the time to sit down with us, making us feel like we were the only people in the building. He has a very laid back style, with a simple-non aggressive "all I can do is provide information. It's up to you to decide what is best for you" approach Needless to say, I ended up making my decision and Nev made the purchasing process nice and smooth. Thanks Nev! More

First Review I Have Ever Written Let me start by saying that I am not the type of person to write a review whether good or bad experience. However, after my experience at Ciocca Subar Let me start by saying that I am not the type of person to write a review whether good or bad experience. However, after my experience at Ciocca Subaru, I felt obligated to write my first review. From the phone call from Nicole Vieira to confirm my interest in the 2004 Subaru WRX STI to the second Dylan Collazo handed me the keys to take the car home, I experienced the best customer service I have ever had. Nicole was extremely nice over the phone andd very helpful in helping me set up an appointment to go see the car. As soon as I got out my car Dylan was at the front door ready to greet me. He immediately asked me if I cared for something to drink while we discussed the purpose of my visit. Dylan was extremely helpful and made sure everything ran smoothly and he made me like if I was buying a car from an old friend. I then worked with Mohammad Masud, who advised me on the car's financing and was very patient with me to make sure I understood all the terms and conditions. Everyone made sure all my needs were met and the whole staff seemed very friendly, all greeting me as the walked by. I travelled an hour and a half from New Jersey to go buy the car and I would definitely do it again. Amazing dealership will must certainly recommend it, even if it is a bit far, its worth the travel. More

Great first car shopping experience This past weekend my girlfriend and I went shopping for a new Subaru Impreza. This was the first car shopping experience for either of us and Nev made This past weekend my girlfriend and I went shopping for a new Subaru Impreza. This was the first car shopping experience for either of us and Nev made what should be a stressful day a quite enjoyable experience. Right from the start he greeted us with with a smile and made every effort to make us feel at home. He was very knowledgeable about the car and went into great detail with the safety features, performance highlights, and all of the extras that came with it. After the test drive, he took a great deal of time answering the questions we had about both the car and the finances and helped us to reach a very favorable deal on the car. On what was a very busy Saturday, I can honestly say that he went out of his way to give us an enjoyable experience and make sure to take the time to help us through the process. I would reach out to him again without question the next time I am looking for a new vehicle! More