Ciocca Subaru of Allentown

Pricing was great and the pampering was awesome Purchase - 2016 Forester 2.5 Touring Overall - Worth the 91 mile trip we made. Pros: Of course, Nicole who did all the heavy lifting provide Purchase - 2016 Forester 2.5 Touring Overall - Worth the 91 mile trip we made. Pros: Of course, Nicole who did all the heavy lifting provided the best support and responsiveness. No hassle dealing over the phone or via email.. Beat other NJ prices. Matched lowest financing terms and conditions obtained elsewhere. All we did was come and pick up the car. Delivered car ahead of schedule. All questions answered. Kevin provided about an hour walk through of the vehicle's capabilities. Greg facilitated the final delivery. You don't need to be squeamish or shy with this team. They make you completely comfortable during the negotiations, financing, and final delivery. Cons: More transparency on governmental, regulatory, or third party fees. In light of that, fees not disclosed up front were removed. More

Craig Luksa was extremely helpful with my purchase of my new Subaru. He patiently went over different options and helped me to stay in my budget and still get a c was extremely helpful with my purchase of my new Subaru. He patiently went over different options and helped me to stay in my budget and still get a car that I wanted. More

Buying a new Subaru I knew exactly the car and options that I wanted, a 3.6 Subaru Outback full loaded. I started searching dealer web sites from Delaware to eastern PA. I knew exactly the car and options that I wanted, a 3.6 Subaru Outback full loaded. I started searching dealer web sites from Delaware to eastern PA. I was getting responses like come in and order a 2016, come in and test drive a 2.5 you will love it, why do you want a 3.6, oh and an offer for $92 off the MSRP on a 3.6. Then I started a chat with Jeff at Ciocca in Allentown. Everything was roses from then on. The internet buying process was superb. Then I went to the dealership and met my salesman, Dennis Roberti, who was very sincere, personable and extremely helpful through the whole process. I was able to negotiate a price without any hassle! The next step was to negotiate a trade-in value . I had taken my car to car max for an estimate, which I thought was fair and Ciocca matched the offer, again with no hassle. Then the dreaded finance office. Jeremy was knowledgeable and did not apply any pressure when we decided what extra's we wanted. Sara provided us with excellent training on all the features in our new Subaru. Our overall experience was Excellent and I highly recommend this dealership. More

Excellent Experience - 1st New Subaru Christian Rivera is the most knowledgeable, patient and competent sales rep I have ever encountered. He truly personifies exceptional customer servic Christian Rivera is the most knowledgeable, patient and competent sales rep I have ever encountered. He truly personifies exceptional customer service. I test drove the Outback twice, the Legacy once & sat in the Forrester. He was able to provide technical information on all 3 vehicles & was truly concerned with what vehicle would be best for me. I was impressed that he did not try to steer me toward the more expensive vehicle or convince me to buy options I don't want or need. This was light years ahead of my last new car experience (Ford) 11 years ago. I received more than I expected and still stayed within budget. I don't see any reason to buy a car that is not a Subaru nor deal with any other dealership. More

Not your typical dealership! TRULY EXCEPTIONAL :) Usually car dealerships and salesmen make me nervous immediately. When I walked in the door, I was warmly greeted by Eileen. She then explained to me Usually car dealerships and salesmen make me nervous immediately. When I walked in the door, I was warmly greeted by Eileen. She then explained to me that Ciocca tries to be different and make their customers feel good. I felt at ease throughout the entire process and actually had FUN! Jeremy in finance made signing paperwork..dare I say..pleasant! Thanks Eileen for helping me replace my old car! And thanks to Ciocca for my free oil changes! More

Would Highly Recommend this Dealership My parent's recommended Ciocca Subaru when I mentioned I was interested in purchasing a new vehicle. Jake Marcus, our salesperson, was extremely help My parent's recommended Ciocca Subaru when I mentioned I was interested in purchasing a new vehicle. Jake Marcus, our salesperson, was extremely helpful. I didn't feel pressured at all at anytime. I felt comfortable with all the employees that we were introduced to during this process. Jake saw us through, and I greatly appreciate his patience with all of our questions and test-drives! I would definitely recommend the Ciocca Subaru Dealership and recommend Jake Marcus as a sales consultant. More

Very pleasant experience. I've bought a number of Subaru cars in the past and this was the best experience to date. Andy was very friendly and he knew the product. He answered I've bought a number of Subaru cars in the past and this was the best experience to date. Andy was very friendly and he knew the product. He answered all my questions and I was in and out in a reasonable amount of time. I'm sure I'll be doing business with Andy again. More

I will be buying from there again! Dylan, Nick and Mike were great. They made the experience of buying a new car painless. They had great knowledge, were there for me when I needed them Dylan, Nick and Mike were great. They made the experience of buying a new car painless. They had great knowledge, were there for me when I needed them and I will definitely be going back there for a new vehicle in the future. More

Dealership was highly committed to working with myself Had the privilege of working with Jake Marcus. It's my humble opinion that he's a tremendous addition to Ciocca Suburu. He was highly personable and g Had the privilege of working with Jake Marcus. It's my humble opinion that he's a tremendous addition to Ciocca Suburu. He was highly personable and genuinely interested in my situation. Also worked with Nicole Viera who was highly professional and Mike Vannote. as well More

Review I walked into the dealership parking lot figuring i wasnt going to get approved, everyone told me to stay postive and i couldnt, I wasnt really inter I walked into the dealership parking lot figuring i wasnt going to get approved, everyone told me to stay postive and i couldnt, I wasnt really interested in the first car they showed me and then i ended up taking it home. they new right from the start what was the best option for me. Dylan was the guy who worked with me most while i was there one of the most honest car salemen i ever meant he wanted to know what i was interested in, wasnt trying to push anything on me. He made sure i was sasitified and made sure i felt comfortable from start to finish. Dylan Knew alot of answers to the questions i had but if he didnt he made sure ALL my questions were answered by the time i had left. I was more then satisfied with my experience. More