
Ciocca Subaru of Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Knew what I needed. Both to the point; deal made First, I have not bought a car in quite a while. My situation was my car was totaled and I needed a replacement unexpectedly and desperately. I did First, I have not bought a car in quite a while. My situation was my car was totaled and I needed a replacement unexpectedly and desperately. I did try to do my homework and it lead me to Ciocca. I was to the point and the salesperson, was to the point. He worked with me and gave me the few concessions I requested. Bam. Done. Also, when I walked into the dealership, it was so busy, I said I felt as if I was in car commercial!! My salesperson's name was Jeffrey Staver. Not sure, but believe he mostly sells new cars; I bought a used beauty. I think even he was surprised at the car and both our "no thrills". Hope this helps. Maria L. Oberly More
Great New Car Buying Experience Everyone knows buying a new or used car is a pain, but not after my experience yesterday at Ciocca. I would highly recommend this dealership. From the Everyone knows buying a new or used car is a pain, but not after my experience yesterday at Ciocca. I would highly recommend this dealership. From the moment you walk until you leave they are totally accomadating and helpful. Trust me I went to several over the last few weeks. I had Nick Spiezio as my car salesman and he went above and beyond what he had to do to make my new car buying experience pleasant. I went home last night with a brand new 2015 Subaru Forrester and I'm thrilled. I also love that after the car is yours and before you drive it off the lot they have a someone, I had Sara Diefenderfer to show you all the features in the car and how to use them. From the headlights to pairing your phone for you. I've never experienced that when buying a new car! Will I go back? You bet! Will I recommend it to friends? Without a doubt! Thanks Ciocco and Nick!! More
Great car buying experience I purchased a new Subaru Legacy to replace my 15 year old Legacy. I dealt with the same salesman as before, Bob Pavone. It was a pleasant experience I purchased a new Subaru Legacy to replace my 15 year old Legacy. I dealt with the same salesman as before, Bob Pavone. It was a pleasant experience. Everything was very organized and the option added to the car and financing was completed timely. Sara D. was excellent at explaining all of the important things in the car and setting up the Bluetooth. More
Couldn't be more EXCITED!!!!! Iv'e been to a lot of dealership's within the past couple month's trying to see if I can get something financed and none of the dealership's I went to Iv'e been to a lot of dealership's within the past couple month's trying to see if I can get something financed and none of the dealership's I went to could not get me financed! So I thought I give Ciocca Subaru a try on (6/3/2015, just by reading there reviews I knew this had to be the place. My credit was not so great (bad credit) and wasn't the best. I prayed before I left my home around 12:45p.m hoping to leave with a car. The time I walked on the door was greeted by a nice receptionist who offered me water, I Met the salesman BEN WALSH who walked me through the process test drove the car that would fit my budget and talked numbers.... we waited for the bank to see what they have to offer, it was reasonable based on my credit situation. Finance got me approved with my down payment of ($2000) I shopped for insurance while waiting... even printed my insurance car from their computer. I headed to finance and met MIKE VANOTTE (down to earth guy). Paper work was explained and got my own copies. We chatted and soon after I was out the door with my 2010 Toyota Corolla LE at 5:30pm Service was beyond Excellent!!! More
Excellent service but disappointment on my car I did experience excellent customer service Nick Mann carries out. He is always happy to help my problems after purchase. I got a 2015 certified fores I did experience excellent customer service Nick Mann carries out. He is always happy to help my problems after purchase. I got a 2015 certified forester with 2300 miles on it like a new car. Well, I found many obvious scratches and rock chips on the body the next day ( got my car at night). Well, I brought it in and Nick helped me get it fix using touch up paint. Well, I am happy about the customer service but who would feel good after you found out your like new car (paid as much as a new car) has touch up paints after purchase. The dealership should do a better job on car description since it is listed in "excellent condition" . KBB describes cars in excellent condition should have no obvious scratches. Well, I still recommend Nick Mann if you need to buy a subaru. Just be aware of certified cars they have. Look closely!!!!! More
excellent, superb customer service from Alaina Webster. . I have been shopping for a used car to replace my Honda crv, and have been to a couple of dealers in the area. I happened to swing by this dealer jus I have been shopping for a used car to replace my Honda crv, and have been to a couple of dealers in the area. I happened to swing by this dealer just to browse at used cars. As I was getting out of my car I was met with a smiling Alaina Webster, who patiently showed me all the vehicles that met my criteria. .she made some suggestions too of getting another used Honda crv. .unfortunately there was none on the lot..but she promised to call me as soon as one arrives..she did..while we were on our way to Myrtle Beach for memorial day vacation....I came to look at the sub and eventually bought it..It was one happy experience. . With Alaina pleasant personality and super excellent customer service she made my car buying experience a pleasant one. Cocoa Subaru she's one great asset to your dealership, More
2015 Legacy limited Excellent experience from start to finish. Second car we purchased from this dealer and this experience was better than the first. Went to Ciocca not Excellent experience from start to finish. Second car we purchased from this dealer and this experience was better than the first. Went to Ciocca not sure which car we needed and the sales team spent a lot of time test driving and explaining each car. We ended up downsizing from our regular SUV’s into the Legacy limited. The whole staff at Ciocca made this purchase stress free and easy. Special thanks to Bob Pavone and Andy Ehret (Andy is new to the team and a great guy). If your looking for a new or used Subaru, don’t buy a car without talking to these guys first. More
Smooth as silk Walked it, met Mike Mohr. He as knowledgeable and patient. He was in no hurry to get me into a car but took time to explain all about the car I was lo Walked it, met Mike Mohr. He as knowledgeable and patient. He was in no hurry to get me into a car but took time to explain all about the car I was looking at. Ended up buying the car that same day. Very pleasurable exoerience. Dann Smith More
I will return to Ciocca because of Mike, Sara, Todd, & Shawn My wife and I actually had three appointments to purchase two new Subaru Foresters, one for her an one for me. The deciding criteria for making the p My wife and I actually had three appointments to purchase two new Subaru Foresters, one for her an one for me. The deciding criteria for making the purchase was how the dealers made us feel during the purchasing process. We did not even test drive the cars when we went to Ciocca. The decision to purchase a Forester was already made, and the numbers ran. We were selecting the dealer. From the minute we walked into the showroom, there was no doubt that we were purchasing from Ciocca. Michael, Sara, Todd, and Shawn made the entire experience worthwhile. They closed on two Foresters that night. Not because of the car or price, but because of how they treated my wife and I. They made us feel valued, and a part of the Ciocca family. That made all the difference. We will return based these three individual's professionalism, and their relationship with my family.. Look forward to seeing all of you again, Rich More
An Awesome Experience We really appreciated how well we were treated. The staff was very helpful & accommodating. They answered all of our questions. We found the car we we We really appreciated how well we were treated. The staff was very helpful & accommodating. They answered all of our questions. We found the car we were looking for. More