Ciocca Subaru of Allentown

Smooth as silk Walked it, met Mike Mohr. He as knowledgeable and patient. He was in no hurry to get me into a car but took time to explain all about the car I was lo Walked it, met Mike Mohr. He as knowledgeable and patient. He was in no hurry to get me into a car but took time to explain all about the car I was looking at. Ended up buying the car that same day. Very pleasurable exoerience. Dann Smith More

I will return to Ciocca because of Mike, Sara, Todd, & Shawn My wife and I actually had three appointments to purchase two new Subaru Foresters, one for her an one for me. The deciding criteria for making the p My wife and I actually had three appointments to purchase two new Subaru Foresters, one for her an one for me. The deciding criteria for making the purchase was how the dealers made us feel during the purchasing process. We did not even test drive the cars when we went to Ciocca. The decision to purchase a Forester was already made, and the numbers ran. We were selecting the dealer. From the minute we walked into the showroom, there was no doubt that we were purchasing from Ciocca. Michael, Sara, Todd, and Shawn made the entire experience worthwhile. They closed on two Foresters that night. Not because of the car or price, but because of how they treated my wife and I. They made us feel valued, and a part of the Ciocca family. That made all the difference. We will return based these three individual's professionalism, and their relationship with my family.. Look forward to seeing all of you again, Rich More

An Awesome Experience We really appreciated how well we were treated. The staff was very helpful & accommodating. They answered all of our questions. We found the car we we We really appreciated how well we were treated. The staff was very helpful & accommodating. They answered all of our questions. We found the car we were looking for. More

First Car Buying Experience! Ben happened upon my mother & I as we were walking around the parking lot looking at Crosstreks, and I am extremely grateful that he did. Ben was awes Ben happened upon my mother & I as we were walking around the parking lot looking at Crosstreks, and I am extremely grateful that he did. Ben was awesome, he was very informative, worked hard to get me the exact car I wanted, handled my Dad like a pro, made my first car buying experience a ton of fun, & gave me as much free coffee as I wanted. Ben also stayed late the night I picked up my Crosstrek to make sure that I was well versed in its features. Ben didn't treat me like a customer, he treated my like a friend, & I really appreciated that about him. I enjoyed the family aspect & positive environment of Ciocca Subaru. I also enjoyed that the workers respected the business they were working for, you could tell that they genuinely loved their jobs & their company. Thank you for a great first car buying experience, I will definitely be back in the future. Stephanie More

salesman was great finance guy not so much Went to Ciocca Subaru to look at a 2015 WRX limited and also an STi base wanted to test drive to see which I like and purchase later in the week. Olde Went to Ciocca Subaru to look at a 2015 WRX limited and also an STi base wanted to test drive to see which I like and purchase later in the week. Older salesmen looked and walked by me as I am a younger man (26 but look a little younger to most). Walked into the showroom same guys walked by eventually a younger salesman comes out named Justin comes out asks what I needed and went and grabbed keys no questions asked. We test drive talked numbers he gave me options and allowed me a $500 deposit to hold the STi I drove for a day or two so I can mull it over in my head. He had the right amount of interest in selling the vehicle and enough common sense not to push hard like a typical strong arm salesman, Justin was a pleasure to deal with. Come the weekend I went on Friday to sign the papers which was quick they had everything ready I was there for 45 minutes. The finance consultant who's job it is to do the paperwork and inform you of everything was your typical shark type. He tried to mislead me on the warranty and sell me on warranty packages by telling me the warranty the car comes with isn't what it really is and the 3 year 36000 mike was actually only 1 year 12000 miles... If Justin hadn't been so nice I would have probably walked out... So if you actually listen to said finance guy I got Subaru apparently falsely advertises. More

Fantastic place to buy a car We are repeat customers of Ciocca (and formerly Becker) Subaru and sales associate Dennis Roberti. Their cars speak for themselves, the new and the pr We are repeat customers of Ciocca (and formerly Becker) Subaru and sales associate Dennis Roberti. Their cars speak for themselves, the new and the pre-owned. The Subarus AND the other makes. If it is on their site, it will be quality. We bought 6 used cars (5 of which were Subarus, 3 of those certified pre-owned) and this time, our 7th purchase, a brand new 2015 Forester. And we have never had a bad experience with any of them. This is the 4th time we worked with Dennis Roberti.....WHY? Because he creates such a wonderful experience. He is Knowledgeable, Cheerful, Low pressure, Hard working (and I mean he works FOR the customer) and helpful, before and after the sale. I also believe their prices to be very fair. I did some internet research prior to visiting the showroom, and the other dealers were asking higher prices on the car I was looking at. But I will be honest, I STILL would have gone to Ciocca first, simply based on past experiences. I just would have brought those lower prices up when negotiating, They worked to get me financing I could afford, and understood that I might know of better rates elsewhere. No pressure either way. They even worked with me to get the most extra vehicle protection insurance for the least amount of money to fit my budget. On a scale of 1 to 100. Ciocca tops them all with my score of 110! Thanks Guys. More

Very happy with our new Crosstrek We had a very good experience with Jeff Staver and Todd Paulus, they both made our purchase of our crosstrek easy and they were very professional,Jeff We had a very good experience with Jeff Staver and Todd Paulus, they both made our purchase of our crosstrek easy and they were very professional,Jeff made sure we knew the car inside and out before we left the lot and even took the time to hook up our phones to the bluetooth, We are very happy with our car. Thanks Elizabeth Mccolm More

We love our Subaru Legacy! We are so pleased with our buying experience at Ciocca Subaru! The service was exceptional and, although very busy, the staff there was so helpful and We are so pleased with our buying experience at Ciocca Subaru! The service was exceptional and, although very busy, the staff there was so helpful and thorough plus got us the best deal possible on our new Legacy. Our overall experience was exceptional and we would definitely consider Ciocca in the coming years as well as recommend them to friends and family. Thanks Craig for being so helpful and informative! More

Accommodating Greg Fichtner did an awesome job with getting things started for our new purchase. I came in on a Monday to talk with him about a new family car. The Greg Fichtner did an awesome job with getting things started for our new purchase. I came in on a Monday to talk with him about a new family car. The Forester was my main interest and he and Andy Ehret talked with me and my son to start paperwork. They gave me the time to think things over and the next day I sent an email to tell them I would be in Friday with family to purchase a Forester they had that fit my needs. In on Friday and things were going well with all staff. My wife wanted the stain guard on the seats because of the boys sometimes making a mess. Greg set up a rental so we could get dinner and then return when the Forester was ready. Everything ran smooth and we were told to contact them with any questions or concerns at any time. No complaints. No negative experiences at all. Thanks to all the people at Ciocca for their help and cooperation in helping us find the car we wanted. More