Ciocca Subaru of Allentown

Purchasing a New Car Our experience of purchasing a new car went very smoothly. Working with Don Olson was very pleasant, with no sales pressure. Don answered all of our q Our experience of purchasing a new car went very smoothly. Working with Don Olson was very pleasant, with no sales pressure. Don answered all of our questions in a timely manner. He demonstrated the features of the car thoroughly. We are still learning our vehicle. Many thanks to Don. We love our OUTBACK SUBARU! More

Recently purchased my second Outback from Ciocca! My husband and I recently traded in our 2012 Subaru Outback for a new 2015 Outback and could not be happier with our experience! Our salesman, Ben Wal My husband and I recently traded in our 2012 Subaru Outback for a new 2015 Outback and could not be happier with our experience! Our salesman, Ben Walsh was outstanding. He was professional from start to finish. Ben made us feel very welcomed and as a valuable member of the Ciocca Family. He was very accomodating to our schedule and also with our time. Ben listened to what we were looking for and did his very best at finding us the perfect car. Upon delivery we had the sincere pleasure of Sara Diefendorffer leading us on our journey of learning all about our car. She was so personable and professional and answered all of our questions with a smile! We would highly recommend this dealership to anyone looking to purchase a Subaru in a friendly environment! More

Great Experience My wife and I bought 2 new Imprezas at Ciocca Subaru. It was the only dealership within a 100 miles of us that had a large enough inventory to give us My wife and I bought 2 new Imprezas at Ciocca Subaru. It was the only dealership within a 100 miles of us that had a large enough inventory to give us a plenty of colors and other options from which to choose. Even tho it is 70 miles from our home the staff we dealt with made the trip worthwhile. Our thanks to the Parr bros. Steve Jr. and Shawn and Gregg Ciocca Jr. More

Recent Forester purchase We recently purchased a 2015 Forester from Ciocca Subaru in Allentown, PA. We had a great experience with them and Jared Nissen was extremely helpful We recently purchased a 2015 Forester from Ciocca Subaru in Allentown, PA. We had a great experience with them and Jared Nissen was extremely helpful as the salesman. Highly recommend both this dealership and Jared. More

1st Subaru Experience My wife was in the market for a new car after her original dealership told her that her lease was expiring. I thought that this would be the opportun My wife was in the market for a new car after her original dealership told her that her lease was expiring. I thought that this would be the opportune time for myself to also start looking for a vehicle as well. She currently has a Legacy which I fell in love with, so I knew I'd be getting a Subaru in the near future. TUrns out that my wife's dealership was a year off so she decided to hold off until her lease is due to expire. I jumped at the opportunity to see what I might be able to do with my trade in. I worked with Jared initially as our sales rep and he was able to help us narrow down choices that would fit within our budget. We had been there for a few hours and really got to learn what Jared was all about. He was helpful, polite, personable, and best of all there to provide a helping hand. We didn't leave that day with a car but, our options were plentiful. Before we left we met with Sayed (finance) and had received some estimates to what payments would be. 2 weeks later I returned with my vehicle as I was doing comparisons around the local Subaru dealerships. Jared was out of the office and I ended up working with Ben Walsh. Another solid rep with the company. He was able to pick up where Jared left off and show me some of the options that were previously discussed. After a few hours of back and forth with pricing we were able to come to an agreement . Ciocca has earned my business and trust in the fact that they will take care of their customers. They are very customer service focused and do whatever it takes to make you feel at ease. More

Outstanding Customer Service So we live in Mountain Top and my company had partnered with TruCar. The closest Subaru dealer was Cioccia in Allentown which is about an hour away. So we live in Mountain Top and my company had partnered with TruCar. The closest Subaru dealer was Cioccia in Allentown which is about an hour away. I had contacted several local dealerships and played the email game. However, when I did contact Ciocca I knew I was in for a different experience. The first person I came in contact with was Nicole Vieira who was very patient with me. As we really had no clue what we were looking for, or if we were really ready to buy second car. Finally after about 3 months (yes, 3 months) I finally told her we were ready to come look at a car. I gave her the date, time, and what type we were looking for. She set everything up, but she wouldn't be in on the day we were coming. Once we arrived a super friendly Liz Huddle introduced us to Greg Fichter. All I can say is everyone we have dealt with is amazing. Greg took the time to not only find out what is important to my wife (her car), but also talked to my kids. He had a genuine desire to make sure we had everything we needed and not just "sale another customer". Even our finance guy Mike Vannote made sure we knew everything about the load, what all was offered, and made sure to see if we had any additional questions. All an all an amazing experience. We will be back time after time to take care of this new car and maybe buy a new one for myself down the road. To everyone at Ciocca keep up the great work! More

Great buying experience !! Thanks to all that helped make this buying experience a great one. Everyone was very friendly and The guys I worked with made sure I get what I cam Thanks to all that helped make this buying experience a great one. Everyone was very friendly and The guys I worked with made sure I get what I came there for . More

Another satisfying Experience My wife and I recently purchased another Subaru, our 4th. From the moment we were met at the door to the final transaction, our customer service was My wife and I recently purchased another Subaru, our 4th. From the moment we were met at the door to the final transaction, our customer service was top notch. The salesman, general and financial managers treated as friends. They professionally answered our questions. We highly recommend Ciocca Subaru to anyone who is considering a quality vehicle and dealership. More

Great Buying Experience Purchased a great reliable vehicle at a great price! Justin Haas personally drove to another Ciocca lot to pick up the vehicle I wanted. His professio Purchased a great reliable vehicle at a great price! Justin Haas personally drove to another Ciocca lot to pick up the vehicle I wanted. His professionalism and expertise exceeded all expectations. The buying process was handled quickly & efficiently. I could not have asked for a better experience! More

Excellent! I walked into the dealership Saturday the 28th and drove out 2.5 hrs later with a brand new Cross Trek! Steve Parr Jr was my salesperson and he was e I walked into the dealership Saturday the 28th and drove out 2.5 hrs later with a brand new Cross Trek! Steve Parr Jr was my salesperson and he was excellent to deal with! He, as well as everyone as Ciocca Subaru, made my buying experience the best car buying experience I ever had! I actually enjoyed my entire time there and was impressed with all the employees at the dealership...many took time to come up and thank me for my purchase and you could tell the pride they had in the dealership they worked for. I would recommend this dealership to anyone looking for a car...and you cannot go wrong with a Subaru. The only thing I would change is I should have purchased versus lease...I enjoy driving this car so much I'm pretty sure I will go over the milage! More