Ciocca Subaru of Allentown

Great Experience! We bought three previous Subarus from Becker and always had a great experience. When we decided to look at the 2015 Outback we wanted to go to Ciocca We bought three previous Subarus from Becker and always had a great experience. When we decided to look at the 2015 Outback we wanted to go to Ciocca and hoped to continue the tradition. We found the car we wanted on their website and worked with Greg Fichter to make the final preparations. He is an outstanding sales person and very personable. He went above and beyond to make sure we had a pleasant buying experience. Even though he knew our long standing history, he made sure he went over all the many new features of the 2015 Outback. In fact, he called me later that night to see how my trip home was with the new car and to see if I had any questions now that I had some time with the car. I couldn't have asked for a better experience with our new Subaru dealer and will certainly go back! More

Positive Process We've been planning to replace our Chrysler Pacifica for a couple years and the winter weather pushed us into action. I've looked at the other cars in We've been planning to replace our Chrysler Pacifica for a couple years and the winter weather pushed us into action. I've looked at the other cars in this category (Ford Escape, Honda CRV) but wanted a ride with a higher vantage point over the dashboard, and the Forrester has that. Turns out the salesman I met is a friend of a close friend, which was nice. After a test drive myself I went home and started hashing out the options and checking inventory, but I needed my wife to drive the car as well. On Saturday things were mobbed and it was snowing so that didn't work out. Had to wait till Monday for her to test drive, and she was on board. Narrowed our choices to three specific vehicles, then two, then our final pick. I liked that I could direct this process over several days and not be pressured to "make a deal today." I think all dealers would benefit if they didn't stick so rigidly to keeping you tied to one salesperson for the entire process. For example on my second visit I just wanted to look at inventory, but no one was available (interested?) to assist me since, hey I'm already working with a salesman (who was off that day). Granted they were busy and the cars are obviously selling well. Same thing when we went back so my wife could test drive: salesman is busy with another customer,. so what, we get to wait? We didn't want to complete the purchase that day anyway, just take another test drive. There should be floaters who could just fill in for no-pressure test drives. We did not want to spend additional money on an extended warranty, and they didn't push that too hard, which is often the case. So overall the process went well and we are so far happy with the purchase. A final piece of advice for all dealers: open on Sundays like the rest of the world. More

Ciocca subaru is the best Best experience and service at any dealership I ever shopped at. Definitely will be shopping here again. Very friendly dealership, and did above and b Best experience and service at any dealership I ever shopped at. Definitely will be shopping here again. Very friendly dealership, and did above and beyond to get us what we were looking for!No. 2015 subaru impreza 4 door hatch back. More

good stuff By far the best car buying experience. Salesmen Ben Walsh was 10/10 made a car buying experience fun but yet professional ! I'll be going back ! By far the best car buying experience. Salesmen Ben Walsh was 10/10 made a car buying experience fun but yet professional ! I'll be going back ! More

One of the best dealer operate in Lehigh Valley Making over 20 deals in last 25 years of car trading experience, Ciocca is one of the best dealer in term of pricing and customer services. Service r Making over 20 deals in last 25 years of car trading experience, Ciocca is one of the best dealer in term of pricing and customer services. Service rep know the car inside out, sales mangers "no hassle" pricing strategies and speedy paper works make this one my best car trading experience. I will definitely refer friends and families to Ciocca. P.S, I got the lowest price 2105 Outback from Ciocca compare to True car sales history. Way to go! More

BEST SERVICE EVER!!!! First of all, I must say the sales rep went above and beyond to make sure we were satisfied every step of the way! Walking into Ciocca Subaru was so d First of all, I must say the sales rep went above and beyond to make sure we were satisfied every step of the way! Walking into Ciocca Subaru was so different compared to the numerous dealers we checked out while car shopping. I was very pleased to have been awknowleged the minute we walked through the door! We were introduced to Daniel and he offered us water/coffee right away! The process went smooth and we purchased a beautiful impreza!!!! I would highly recommend this dealer and ours sales rep Dan Maida! Thank you!!!! More

Great Experience A friend recommended me to Ciocca Subaru and swore by their staff. Sure enough, I was more than pleased! I dealt with Nev Pinnock who made my transact A friend recommended me to Ciocca Subaru and swore by their staff. Sure enough, I was more than pleased! I dealt with Nev Pinnock who made my transaction a pleasure. He was about as easy to work with as they come. Friendly, knowledgeable, and hassle free. Went the extra mile. The customer service I received from Nev and the rest of the staff I encountered at Ciocca left a lasting impression! Love the vehicle, thanks Ciocca! More

First New Car Great experience at Ciocca Subaru buying my first new car! They had exactly which car I wanted and I got it for a great price. Everybody was very frie Great experience at Ciocca Subaru buying my first new car! They had exactly which car I wanted and I got it for a great price. Everybody was very friendly, and Jeff Staver was very helpful and accommodating. We were there for a while because it was very busy, but we were offered coffee, hot chocolate, water, etc. Jeff also answered all of my questions and helped me set up Bluetooth in my new car. Thank you Jeff and CIocca Subaru! More

My First Subaru The service at Ciocca Subaru is outstanding. Associates are knowledgeable, friendly, and truly committed to making the customer happy without being pu The service at Ciocca Subaru is outstanding. Associates are knowledgeable, friendly, and truly committed to making the customer happy without being pushy. Everyone involved in the process was genuinely excited for me and congratulated me on my first Subaru. I also enjoyed Girl Scout cookies throughout the whole process. Dan Maida couldn't do enough for us, and was a real pleasure to work with. Thank you for a rewarding experience! More

Excellent Service My husband and I went to Ciocca Subarua and my expereience was great. Jimmy Ofori was the sales rep that helped us and I walked out with a 2015 Forest My husband and I went to Ciocca Subarua and my expereience was great. Jimmy Ofori was the sales rep that helped us and I walked out with a 2015 Forester. Jimmy helped us to get the best deal that fit our budget and was clear on what camewith owning a Subaru Forester. The only negative thing about Ciocca Subaru is that they were very busy and according to Jimmy they are always this busy, so it took a while for me to drive off in my Forester. Thanks Ciocca Subaru for a great experience. More