Ciocca Subaru of Allentown

Very Positive I had taken my mom in to Ciocca to look at some cars and from the moment we walked into the door we were met with friendly, polite and caring sales pe I had taken my mom in to Ciocca to look at some cars and from the moment we walked into the door we were met with friendly, polite and caring sales people and staff. Steve took my mom under his wing and made sure she was happy with the entire process. He was very patient with her and had done everything for her to help her make buying a car very easy. After a few months Steve also helped me drive away in a new crosstrek. I have never seen a dealership like this one in my lifetime. I have not had good experiences in the past with certain dealerships, but I can say for sure I would recommend Steve and this dealership to everyone and anyone. From Steve to his dad and then Jeremy in finance they went above and beyond to make me happy and to gain my trust which was not easy to do. They did everything they could to make sure I got the best price for my trades and discounted the car so they could get the monthly payment to my price range. I can't say enough about this dealership and how great they were to both my mom and I. I will never go to any other dealership and I will definitely make sure everyone I know goes to Ciocca as well. Thank you! Sherry More

Great experience The staff did everything they could to get us the best price for the vehicle we were looking for. They understood we traveled a bit to get there and The staff did everything they could to get us the best price for the vehicle we were looking for. They understood we traveled a bit to get there and were more than accommodating. More

Survey Comment Truly a great experience, from customer service, sales and financing. Very customer oriented making sure that buyer or consumer knows what the details Truly a great experience, from customer service, sales and financing. Very customer oriented making sure that buyer or consumer knows what the details of financing what they are getting. More

Great experience! I had such an awesome experience buying my first new car! Ben Walsh was such a good salesman. He was very kind and patient. I would totally recommend I had such an awesome experience buying my first new car! Ben Walsh was such a good salesman. He was very kind and patient. I would totally recommend him to anyone looking for a new car. More

Enjoyable. We were very pleased. It was the least stressful car buying experience I have ever had in my life. Everything was explained very well. I was never los We were very pleased. It was the least stressful car buying experience I have ever had in my life. Everything was explained very well. I was never lost in numbers or terms I didn't understand. The whole staff was super friendly. Dan Maida was very accommodating to us and our children. I will continue to go to Dan for all future car purchases! More

Outstanding dealership..Positive experience, worth the drive I have no hesitation about recommending Ciocca Subaru. From beginning to end, I had a very positive experience. It was a pleasure dealing with Shawn I have no hesitation about recommending Ciocca Subaru. From beginning to end, I had a very positive experience. It was a pleasure dealing with Shawn Parr and Greg Fichter. The staff was eager to please and went above and beyond to accommodate questions and concerns while providing a fair price and excellent service. This dealership is very transparent and generates a feeling of trust when dealing with customers. More

Very Happy Car owner One of the most friendly and busy dealerships I have been too. I think every one the 20+ salespeople working that day congratulated use when they wal One of the most friendly and busy dealerships I have been too. I think every one the 20+ salespeople working that day congratulated use when they walked by. I understand why they were so busy. They are all helpful and really a nice group of people. We went to many dealers but this was by far my favorite. More

Great experience, worth driving passed another dealership. I started researching Subaru XV Crosstrek a few weeks ago. One night I was on the Ciocca's website, and chatted with Jeff Lobalbo. He was very infor I started researching Subaru XV Crosstrek a few weeks ago. One night I was on the Ciocca's website, and chatted with Jeff Lobalbo. He was very informative, and said when I wanted to set up a test drive, to give him a call and he would put me in touch with a sales person. I called him on Friday afternoon and he put me in touch with Nick Spiezio and I made an appointment to go in at 6pm. We were running late and arrived about 630pm. We met with Nick, and after a few questions we were shown a Crosstrek. Nick was called away so we were turned over to Craig Luksa, and Craig went over the car's features. Nick came back and let us take the car on a test drive. Then came the part everyone hates - the price and payments. But I will say this was painless. We did get to talk with Ray Alvarado, the new car manager. We agreed on a payment. The Crosstrek, with the options we wanted, was in transit. We were told it would be here by Tuesday. I should also mention it was now 930pm and the dealership closed at 8pm. Saturday morning I received a call - our car was in. We went in around 2pm and met with Mike Vannote from Finance and got all papers signed. Nick went over all the parts of the car again with my wife and off we drove. More

A no-rush, no-pressure car buying experience I became the proud owner of a new-used Toyota Rav4. Greg Fichter was outstanding and helped me find the car that was right for me. Even though the pla I became the proud owner of a new-used Toyota Rav4. Greg Fichter was outstanding and helped me find the car that was right for me. Even though the place was very busy on a Saturday, he took the time to make me feel like I was one of his favorite customers and didn't rush me into making a decision. Thanks to all the guys that helped - you were very friendly and accommodating. I will definitely recommend Greg and this dealership to friends and family. More