Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ciocca Subaru of Allentown
Allentown, PA
2,102 Reviews
What Does Ciocca Subaru Offer Drivers from Allentown, Emmaus, Doylestown and Bethlehem PA? An Extraordinary Customer Service experience from Every Angle. Here at Ciocca Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new Subaru models, our Allentown showroom is the place to be if you're in the market for a Forester, Impreza, WRX, Legacy, Outback, Ascent or Crosstrek.
Looking to save some money in the search for your next car? Ciocca Subaru also carries a wide range of used cars from Subaru to today's other top automakers.
Once you've chosen your next car, Ciocca Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Forester, Impreza, Legacy, WRX, Ascent, Outback or Crosstrek out of our showroom, Ciocca Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Ciocca Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 4611 Hamilton Blvd in Allentown, Pennsylvania.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,102 reviews
February 22, 2015
First New Car Great experience at Ciocca Subaru buying my first new car! They had exactly which car I wanted and I got it for a great price. Everybody was very frie Great experience at Ciocca Subaru buying my first new car! They had exactly which car I wanted and I got it for a great price. Everybody was very friendly, and Jeff Staver was very helpful and accommodating. We were there for a while because it was very busy, but we were offered coffee, hot chocolate, water, etc. Jeff also answered all of my questions and helped me set up Bluetooth in my new car. Thank you Jeff and CIocca Subaru! More
by alynnbau
Employees Worked With
February 18, 2015
My First Subaru The service at Ciocca Subaru is outstanding. Associates are knowledgeable, friendly, and truly committed to making the customer happy without being pu The service at Ciocca Subaru is outstanding. Associates are knowledgeable, friendly, and truly committed to making the customer happy without being pushy. Everyone involved in the process was genuinely excited for me and congratulated me on my first Subaru. I also enjoyed Girl Scout cookies throughout the whole process. Dan Maida couldn't do enough for us, and was a real pleasure to work with. Thank you for a rewarding experience! More
by Ed0608
Employees Worked With
Greg Ciocca Sr., Todd Paulus
February 17, 2015
Excellent Service My husband and I went to Ciocca Subarua and my expereience was great. Jimmy Ofori was the sales rep that helped us and I walked out with a 2015 Forest My husband and I went to Ciocca Subarua and my expereience was great. Jimmy Ofori was the sales rep that helped us and I walked out with a 2015 Forester. Jimmy helped us to get the best deal that fit our budget and was clear on what camewith owning a Subaru Forester. The only negative thing about Ciocca Subaru is that they were very busy and according to Jimmy they are always this busy, so it took a while for me to drive off in my Forester. Thanks Ciocca Subaru for a great experience. More
by maria
Employees Worked With
Jimmy Ofori
February 17, 2015
Very Positive I had taken my mom in to Ciocca to look at some cars and from the moment we walked into the door we were met with friendly, polite and caring sales pe I had taken my mom in to Ciocca to look at some cars and from the moment we walked into the door we were met with friendly, polite and caring sales people and staff. Steve took my mom under his wing and made sure she was happy with the entire process. He was very patient with her and had done everything for her to help her make buying a car very easy. After a few months Steve also helped me drive away in a new crosstrek. I have never seen a dealership like this one in my lifetime. I have not had good experiences in the past with certain dealerships, but I can say for sure I would recommend Steve and this dealership to everyone and anyone. From Steve to his dad and then Jeremy in finance they went above and beyond to make me happy and to gain my trust which was not easy to do. They did everything they could to make sure I got the best price for my trades and discounted the car so they could get the monthly payment to my price range. I can't say enough about this dealership and how great they were to both my mom and I. I will never go to any other dealership and I will definitely make sure everyone I know goes to Ciocca as well. Thank you! Sherry More
by Sherry
Employees Worked With
Steve Parr Jr
February 16, 2015
Great experience! I had such an awesome experience buying my first new car! Ben Walsh was such a good salesman. He was very kind and patient. I would totally recommend I had such an awesome experience buying my first new car! Ben Walsh was such a good salesman. He was very kind and patient. I would totally recommend him to anyone looking for a new car. More
by Newcar
Employees Worked With
February 16, 2015
In for a price My intention on a visit was to test drive two vehicles that I was given information from Consumer Reports and Ciocca (the two descriptions did not mat My intention on a visit was to test drive two vehicles that I was given information from Consumer Reports and Ciocca (the two descriptions did not match exactly two vehicles that I was shown). After being held hostage for 5.5 hours I was given papers to sign that did not match my initial information. Not sure if this is how a bait and switch is completed or Consumer Reports is overrated. After I decided to get a price on a similar vehicle after a test drive I was told it was sold. How it was sold while we were testing driving it seems a bit shady to me. Unless the buyer agreed to a higher price than I received. Should have rated this average as this is an example of most dealerships that I have dealt with in the past forty years. More
by different
Employees Worked With
Rene Breslin, Shawn Parr, Craig Luksa
February 16, 2015
Great experience The staff did everything they could to get us the best price for the vehicle we were looking for. They understood we traveled a bit to get there and The staff did everything they could to get us the best price for the vehicle we were looking for. They understood we traveled a bit to get there and were more than accommodating. More
by miataniki
Employees Worked With
Shawn Parr, Todd Paulus, Craig Luksa
February 16, 2015
Survey Comment Truly a great experience, from customer service, sales and financing. Very customer oriented making sure that buyer or consumer knows what the details Truly a great experience, from customer service, sales and financing. Very customer oriented making sure that buyer or consumer knows what the details of financing what they are getting. More
by Jo
Employees Worked With
Mohammad Masud
February 13, 2015
Enjoyable. We were very pleased. It was the least stressful car buying experience I have ever had in my life. Everything was explained very well. I was never los We were very pleased. It was the least stressful car buying experience I have ever had in my life. Everything was explained very well. I was never lost in numbers or terms I didn't understand. The whole staff was super friendly. Dan Maida was very accommodating to us and our children. I will continue to go to Dan for all future car purchases! More
by trewqt26
Employees Worked With
sean jenkins, Sayed Ahmed
February 12, 2015
Outstanding dealership..Positive experience, worth the drive I have no hesitation about recommending Ciocca Subaru. From beginning to end, I had a very positive experience. It was a pleasure dealing with Shawn I have no hesitation about recommending Ciocca Subaru. From beginning to end, I had a very positive experience. It was a pleasure dealing with Shawn Parr and Greg Fichter. The staff was eager to please and went above and beyond to accommodate questions and concerns while providing a fair price and excellent service. This dealership is very transparent and generates a feeling of trust when dealing with customers. More
by stulinder
Employees Worked With
Greg Fichter, Mike Vannote, Shawn Parr
