Ciocca Subaru of Allentown

FANTASTIC! Ciocca Subaru is an exceptional dealership. It is so exceptional, in fact, that we have purchased (or leased) three new cars in less than a year. It b Ciocca Subaru is an exceptional dealership. It is so exceptional, in fact, that we have purchased (or leased) three new cars in less than a year. It began with my son leasing a Subaru Outback at Ciocca's. Todd Paulus made the entire transaction easy and pleasant. Everyone at Ciocca's is very professional, as well as courteous and friendly. We were amazed at how quickly the whole leasing process took. Six months after my son leased his Outback, my daughter purchased her Outback at Ciocca's. Her car came with all the bells and whistles (EyeSight system, blind spot detection, heated leather seats, navigation system, etc.) Once again, our experience with Ciocca Subaru was exceptional. She received a very good trade-in price for her Mercedes Benz and a good price on the Outback itself. Mike Jones walked her through all the financial aspects of car purchasing with professionalism mixed with warm humor. Jeff Staver spent a great deal of time showing her how the. GPS worked, connecting her cell phone, how the EyeSight and blind-spot detection system functioned, etc. He probably spent a full hour going over all the functions of her new car with her. Amazing! My children's Outbacks are sensational cars, making me realize that my car was completely out of date. Once the snow started falling, I found myself wanting heated seats and Subaru's four wheel drive. The EyeSight and blind spot detection were very appealing, too. So, it was back to Ciocca's for another Outback! Jeff Staver was the salesman with whom I worked. We had several phone calls and emails, all very polite, friendly and helpful. Because I live in another state, it was helpful to be able to scan and email various documents to Jeff so all the financing paperwork could be generated ahead of my actual arrival at Ciocca's in Allentown. Once at the dealership, Jeff went over everything with me to make sure the car was exactly as I'd requestd (it was), and then the charming and ever-efficient Mike Jones took me through the paperwork. Mike can explain so much, so quickly and still make it comprehensible. Amazing. This is the point when most dealerships hand you the car keys and usher you out the door. Not so at Ciooca Subaru. Just as Jeff Staver had done when my daughter bought her car, Christian Rivera (I believe his card identified him as a Delivery Coordinator) explained how all the features of my new Outback functioned. He synced my cell phone and contacts, showed me how to use Subaru's navigation system, and generally acquainted me with my new car. He was very patient and would, undoubtedly, have spent as much time as I wanted teaching me how to utilize my Outback, but I had a three hour drive to get back home...and having a son and daughter with new Outbacks, too...his already extensive explanations were more than adequate. That sounds like faint praise; it isn't. Christian was great! Many thanks to Jeff, Mike and Christian. You were all wonderful, and you made purchasing a new car a real joy. By the way, the purchase price, the trade-in amount and the financing rate were all excellent. I am exceptionally pleased with Ciocca, as well as with Subaru. In the course of my three visits to the dealership, I had the pleasure of meeting Greg Ciocca himself, as well as meeting his son, Greg, Jr. I spent years working for my father, ultimately taking ove the business, so I have a special regard for multi-generational family businesses. Ciocca Subaru is truly special. I recommend Ciocca's without reservation. More

Fun first purchase of our Subaru Outback We had a great sales experience today with our first ever Subaru Outback, special thanks to Greg Fichter. He was knowledgable, flexible and went the e We had a great sales experience today with our first ever Subaru Outback, special thanks to Greg Fichter. He was knowledgable, flexible and went the extra mile to make our new purchase smooth and a fun one! More

Just Keeps getting BETTER!!! Just purchased a 2015 Outback(for me) our 4th purchase in a year(wife and 2 daughters). Bob Pavone and the folks at Ciocca treat us like family! Simpl Just purchased a 2015 Outback(for me) our 4th purchase in a year(wife and 2 daughters). Bob Pavone and the folks at Ciocca treat us like family! Simply amazing service!!! Thanks Bob!!! Bruce Garnto More

Would definitely recommend to a friend I was very happy with the whole experience. Steve Jr -- great explanations and sense of humor, kept me from being too nervous about my first new car p I was very happy with the whole experience. Steve Jr -- great explanations and sense of humor, kept me from being too nervous about my first new car purchase in (too) many years. Shawn got me the answers I needed as we corresponded via email And Greg did an awesome job with financing, even got me a better interest rate -- that shows a company wanting to to the best for their customers. I have my own business and feel the same way myself, so it's great to deal with a much bigger business who feels the same. A friend came with me and she said if she ever decided to buy a Subaru, she'd come here. Drove the car back to Mountaintop (about an hour away) and had no problem with the hills (though online reviews said it didn't have much power ... well they were wrong!). Love the Crosstrek all ready. More

Excellent dealership I went in to research an all wheel drive vehicle. Subarus are great, quality cars for an exceptional value. From the selection of vehicles to the sale I went in to research an all wheel drive vehicle. Subarus are great, quality cars for an exceptional value. From the selection of vehicles to the sales staff and the finance department......TOP NOTCH ! More

Best of the best! My husband and I can not stop raving about Ciocca Subaru!! Everyone was professional and friendly, especially, Neville, our sales associate and new fr My husband and I can not stop raving about Ciocca Subaru!! Everyone was professional and friendly, especially, Neville, our sales associate and new friend. His colleagues in Finance, like Nick and Kevin, and Eric, the general sales manager, were great complements to the sales team and treated us very fairly. All spoke highly of Mr. Ciocca and his humble, supportive leadership. They could not have been any better! Over decades of buying cars, we have NEVER had a more positive experience! We were going to LOOK at cars Saturday afternoon and left that evening, totally delighted, driving a new XV Crosstrek! We were not pressured, in the least, as we have been at other car dealerships in the Lehigh Valley. Nothing was too much to ask! We won't go anywhere else for cars in the future. If you want a truly ultimate car-buying and service experience, go to Ciocca Subaru -- and ask for Neville, of course, or any of the other courteous and knowledgeable sales professionals! You will not be disappointed! Thank you Neville and team! We have fallen in love with Subaru and the Ciocca dealership! Linda & John More

worth going back This will be my 2nd new Subaru Impreza (first one was 2009) at Ciocca and it was ONLY POSSIBLE because of all the hard work and care shown by Mike Moh This will be my 2nd new Subaru Impreza (first one was 2009) at Ciocca and it was ONLY POSSIBLE because of all the hard work and care shown by Mike Mohr. He put a lot of time into getting me a fair trade-in, otherwise I wouldn't have been able to take home a 2015 model. He went to bat for me and came out swinging a homerun - thanks Mike! And Gregg Ciocca Jr sealed the deal with an awesome warranty coverage that I could afford - thanks Gregg! More

Excellence! All I can say is this was the best experience buying a new car. I would buy all my cars at Ciocca Subaru. Nick Mann was the best!!! All I can say is this was the best experience buying a new car. I would buy all my cars at Ciocca Subaru. Nick Mann was the best!!! More

smooth transaction Very pleased with service and the vehicle. We will return in the future. Very happy with the politeness of all the employees and the fact that they Very pleased with service and the vehicle. We will return in the future. Very happy with the politeness of all the employees and the fact that they provide us lunch on a Saturday. It is a long day waiting for all the fine details to go through, and we were starving:) More

pleased Thanks to Greg Fischer And Maridly Rivera had the pleasant experience. In our purchase. Very through.and.honest.salesmanship. pleasant personality. W Thanks to Greg Fischer And Maridly Rivera had the pleasant experience. In our purchase. Very through.and.honest.salesmanship. pleasant personality. Would definitely go back and recommend Gregg Fichter.?? More