Ciocca Subaru of Allentown

my New 2015 Outback We stopped by just for a test drive and we ended up leaving with my new Outback. Greg was SUPER with listening to want I desired in a car and he foun We stopped by just for a test drive and we ended up leaving with my new Outback. Greg was SUPER with listening to want I desired in a car and he found it for me. Our whole experience was Excellent from walking into the dealership and until we walked out with our new car. We are first time SUBARU owners and no question was to much and we were treated like we knew Greg for years. I can;t say enough great things about everyone from the finance man, Mike Jones. We will be back when it is time to find a used subaru for our son, Dale who will be 16 in less then month. THANK YOU for having such a great staff to work at the dealership. More

Purchasing our third Subaru was a breeze! With the odometer on my 2011 Legacy rising quickly, we went into Ciocca to see what they could do for us as far as buying a new 2015. Less than two h With the odometer on my 2011 Legacy rising quickly, we went into Ciocca to see what they could do for us as far as buying a new 2015. Less than two hours later, we were driving off the lot with a brand new 2015 Legacy, top dollar for our trade and NO haggling. More

I love my Subaru Crosstrek XV! We bought our new car 2 weeks ago today,we drove it on a long road trip and love the way it drives! We started looking in September and Nick was very We bought our new car 2 weeks ago today,we drove it on a long road trip and love the way it drives! We started looking in September and Nick was very patient with us,loved that he kept in touch but didn't pressure us to buy! Thanks again Nick ! More

Sales Experience We had NO idea we would be buying and driving from the dealership a new 2015 Impreza on12/30/14. We were just looking to update a Forrester needless t We had NO idea we would be buying and driving from the dealership a new 2015 Impreza on12/30/14. We were just looking to update a Forrester needless to say Greg Fichter sold us our new car. He told us of our options of cars and was very informative, we test drove and bought one. Greg was not pushy, very nice young man. We believe in Subaru, my husband would not drive any other car. More

I love my 2015 outback Jeff is very friendly and honest and reliable. He kept us informed of the status of our order frequently. I will certainly recommend the dealership ba Jeff is very friendly and honest and reliable. He kept us informed of the status of our order frequently. I will certainly recommend the dealership based on my positive experience. More

Friendly but rude dealership!!! Before buying my car my wife & I asked sales representative Bob Pavone what kind of gas mileage does the Hybrid Cross Trek get & he went to check & ca Before buying my car my wife & I asked sales representative Bob Pavone what kind of gas mileage does the Hybrid Cross Trek get & he went to check & came back to inform us that it was 36 MPG. I have come to find out after owning the car for a year that the MPG is only 29 MPG. In addition I bought my car in for an oil change & asked for a written estimate for a small dent on my car & 2 chips out of my back bumper. When I went to pick up the car they never did the estimate & some other things I asked to be done. Then I spoke with serice manager John who had me send him pics of the damage so he could give me an estimate over the phone. I sent him the pics & he quoted me $600 total for it to be completely fixed. I stopped a second time to get a written estimate & again they never did it. So I left the car there so it could be completed. Somehow the estimate doubled in price to $1200. Even though my sales representative was friendly, I don't like that he was misinformed about the MPG because now I will be paying more at the pump & I don't feel that should come out of my pocket. In addition the fact that the service department doesn't do the jobs I asked them to do is ridiculous, not only once but twice. Due to their laziness or stupidity they misquoted me & I don't feel that should come out of my or my insurance companies pocket. I have spoken with manager Steve who has refused to do anything for me in regard to correcting these errors. I have since tried calling Gregg Ciocca Jr. who has refused to call me back in regards to these matters to date. Even though the price was good, the after purchase service & customer service have been terrible. More

Going on 30 Years ...and through to new ownership and this dealership still does a great job. Service here, bought here, lease here....all good. Thanks to all who hav ...and through to new ownership and this dealership still does a great job. Service here, bought here, lease here....all good. Thanks to all who have helped. More

my posotive experince at Ciocca Jeff is knowledgeable about the product and is friendly and honest and reliable. He kept us informed of the status of our order frequently. I will ce Jeff is knowledgeable about the product and is friendly and honest and reliable. He kept us informed of the status of our order frequently. I will certainly recommend the dealership based on my positive experience. More

Great service all around I was not in the market to buy a new car when my 2009 Legacy started acting up. Angelo Zambone in service was excellent, letting me know all of my opt I was not in the market to buy a new car when my 2009 Legacy started acting up. Angelo Zambone in service was excellent, letting me know all of my options and ensuring that I had a loaner until I decided what I wanted to do. I put a lot of miles on my car so that was very much appreciated. Justin Haas in sales was very courteous and knowledgable and Mike Jones in finance walked me thru every question until I was comfortable. I ended up getting a 2015 Legacy for Christmas :) Overall, it was a great experience! More

Bought one and sent my Mom for another. Great atmosphere, everyone was very kind and knowledgeable. We spent some time there working things out, so they even fed us. They were very underst Great atmosphere, everyone was very kind and knowledgeable. We spent some time there working things out, so they even fed us. They were very understanding with having a 2 yr old running around as well. Service department I'd also very nice and deliver quality service in a timely fashion. I have recommended a lot of people to come here since our first experience and they haven't been let down either. My wife bought a 2014 impreza sport hatch and brought my mom in a couple months ago and she picked up a 2015 Forrester. Both are very pleased with Subaru's vehicles and wondered why they didn't switch earlier. Go Subaru. More