
Ciocca Subaru of Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,102 reviews
my posotive experince at Ciocca Jeff is knowledgeable about the product and is friendly and honest and reliable. He kept us informed of the status of our order frequently. I will ce Jeff is knowledgeable about the product and is friendly and honest and reliable. He kept us informed of the status of our order frequently. I will certainly recommend the dealership based on my positive experience. More
Great service all around I was not in the market to buy a new car when my 2009 Legacy started acting up. Angelo Zambone in service was excellent, letting me know all of my opt I was not in the market to buy a new car when my 2009 Legacy started acting up. Angelo Zambone in service was excellent, letting me know all of my options and ensuring that I had a loaner until I decided what I wanted to do. I put a lot of miles on my car so that was very much appreciated. Justin Haas in sales was very courteous and knowledgable and Mike Jones in finance walked me thru every question until I was comfortable. I ended up getting a 2015 Legacy for Christmas :) Overall, it was a great experience! More
Bought one and sent my Mom for another. Great atmosphere, everyone was very kind and knowledgeable. We spent some time there working things out, so they even fed us. They were very underst Great atmosphere, everyone was very kind and knowledgeable. We spent some time there working things out, so they even fed us. They were very understanding with having a 2 yr old running around as well. Service department I'd also very nice and deliver quality service in a timely fashion. I have recommended a lot of people to come here since our first experience and they haven't been let down either. My wife bought a 2014 impreza sport hatch and brought my mom in a couple months ago and she picked up a 2015 Forrester. Both are very pleased with Subaru's vehicles and wondered why they didn't switch earlier. Go Subaru. More
Unexpected Christmas Present I went to Ciocca Subaru to keep my nephew company on the ride from Wilkes-Barre. As he was concluding business with Nick, I expressed an interest in I went to Ciocca Subaru to keep my nephew company on the ride from Wilkes-Barre. As he was concluding business with Nick, I expressed an interest in the Subaru. I told him I couldn't decide which car I liked better, the Outback or the Forester and that I really loved my 2008 Chrysler Aspen Hemi. His response was "Do you want to drive one?". Even though he had other appointments, he made time to let me take out an Outback and 3 different Foresters. After a few times back to the sales manager, Nick brought me a deal I couldn't refuse. It was better than any of the offers I had gotten at other dealerships. Nick was very professional, pleasant and very patient with my endless questions. After 35 years as a teacher, I felt like the student and that he was the professor of Subaru University. He explained all the features and even linked my cellphone for me. Sayed Ahmed from the finance department explained the different packages available to me and was quite helpful. I would highly recommend a visit to Ciocca to anyone thinking about a new car, and ask for Nick. Tell him I sent you. And I love driving my new Forester! More
New vehicle purchase Went in to test drive an Outback and was treated with respect and friendliness. I felt very pleased by the excellent customer service. Now I am Went in to test drive an Outback and was treated with respect and friendliness. I felt very pleased by the excellent customer service. Now I am the proud owner of a 2015 Outback. Thanks for making my car buying experience so pleasant! More
Excellence in Action My husband and I were very impressed with our recent experience at Ciocca Subaru. Bob Pavone provided an excellent, comprehensive and customer-focuse My husband and I were very impressed with our recent experience at Ciocca Subaru. Bob Pavone provided an excellent, comprehensive and customer-focused experience for our request for a six-cylinder Outback. We were able to wait in the comfort of our home until the vehicle arrived shortly before Christmas. Bob called the day the car arrived at the dealership, and we were able to meet with him that same day. He answered our questions, was concerned that our needs for the vehicle were met, was pleasant and was able to have our vehicle ready for us to leave with it that same day. Christian Rivera provide excellent technical overview of the car's electronics and was patient and also customer-focused during this session. Nicholas DeSimone of the financial team was professional, friendly and focused and worked to assure us that we understood all the advantages and details of the Ciocca Promise package. And lastly, we were very impressed that Gregg Ciocca took the time to meet with us and also checked to be certain that our experience was outstanding. An awesome experience! More
absolutely the best around 10/10 couldn't be happier Being 19 and wanting a 2015 wrx one dealer kinda laughed at me and I cam to ciocca on black friday (extremely busy) and had nothing but a great experi Being 19 and wanting a 2015 wrx one dealer kinda laughed at me and I cam to ciocca on black friday (extremely busy) and had nothing but a great experience talked to don olson and he was the nicest guy to deal with he was very helpful and friendly I knew what I wanted and custom ordered me my car and did everything I could ever ask for and the financial team was also amazing in helping me out and doing everything they could to make sure I was able to get the car of my dreams, couldn't be happier with my experience and I would definitely recommend ciocco to anyone looking to purchase a new or used subaru More
Car purchase We worked with Justin Haas (Sales) and had an excellent sales experience. It was a pleasure compared to other cars sales reps I had to deal with in th We worked with Justin Haas (Sales) and had an excellent sales experience. It was a pleasure compared to other cars sales reps I had to deal with in the past. He was always professional, patient and responded to our questions and concerns promptly. He wanted to earn our business and he did. More
Great deals and awesome cars I went to Ciocca subaru in Allentown and worked with Ben Walsh he gave me awesome attention and was very concerned about my needs in the car. He helpe I went to Ciocca subaru in Allentown and worked with Ben Walsh he gave me awesome attention and was very concerned about my needs in the car. He helped me choose the best car. He also didn't try to sell me the car if it was not what I wanted he got me a great deal and was very pleasant to work with. I'm so happy with my new 2015 subaru impreza premium edition. I woukd recommend going to Ciocca Subaru for any car needs everyone there was very nice and always made sure youre comfortable. More
great people to deal with 67 years old bought plenty of cars in my time this was the best buying experience in my lifetime knew what i wanted and the sales people made it happe 67 years old bought plenty of cars in my time this was the best buying experience in my lifetime knew what i wanted and the sales people made it happen at my price.....where everyone was happy at the end of the buying experience More