Ciocca Subaru - Service Center

Worst service in the universe Last July we took our 2005 Forester in to have the timing belt replaced. While driving the vehicle the car just died. They told us it must be the al Last July we took our 2005 Forester in to have the timing belt replaced. While driving the vehicle the car just died. They told us it must be the alternator so that got replaced pro bono. Here it is 9 months later I am told by the shop who serviced the power steering motor that there sounds like a loose bearing in the alternator. Alternators are suppose to last 100,000-150,000. Someone tell my a reasonable reason why the alternator would go in 9 months/6,000 miles. Worst service center ever! More

Service Maura in service and Nev in sales are the perfect examples of excellent customer service. They are the reason i have referred others and will definit Maura in service and Nev in sales are the perfect examples of excellent customer service. They are the reason i have referred others and will definitely be back to purchase my next car. I really appreciate their innovative approach and their ability to think outside the box. I can truly say they go the extra mile for their customers. I will be a loyal customer to Ciocca suburu. I know they are there not just to sell me a car but when i have an issue as well.... which is most important to me! More

Bigger but still personal The dealership has grown considerably but employees like Amy help retain the personal atmosphere. That personal touch is a asset that too many busines The dealership has grown considerably but employees like Amy help retain the personal atmosphere. That personal touch is a asset that too many businesses are losing. More

Great service at the Parts Counter I have nothing but good things to say about the parts counter at Ciocca Subaru. Every trip over there is a pleasure, ordering parts is easy and using I have nothing but good things to say about the parts counter at Ciocca Subaru. Every trip over there is a pleasure, ordering parts is easy and using the online parts site gets me a great deal on them as well. Frank and Judy are great to deal with and always work with me to get what I need no matter what the cost. Ciocca will always be my go-to place for OEM Subaru parts. More

My first mainenance experience with Ciocca Subaru OUTSTANDING EXPERIENCE! That's about the shortest and most accurate way I can explain my visit. Maura was fantastic and attended to my needs in a cari OUTSTANDING EXPERIENCE! That's about the shortest and most accurate way I can explain my visit. Maura was fantastic and attended to my needs in a caring and efficient manner. She was able to arrange service that met my schedule and the service she provided was only exceed by her warm personality. Everything went according to plans and I will go back again if I need to have work performed on my car?. Greg, if you read this, please extend my appreciation to Maura personally as she really went out of her way to make me feel like Ciocca cares about me as a customer. - John (2015 Forester invoice 202446) More

HAPPY SUBARUER Wonderful, Courteous, Reliable, Knowledgeable, Patient, Conscientious...a few adjectives to describe the staff at Ciocca Subaru. I am extremely happy Wonderful, Courteous, Reliable, Knowledgeable, Patient, Conscientious...a few adjectives to describe the staff at Ciocca Subaru. I am extremely happy with my new Forester purchased at Ciocca.. I did go into the Service Dept. because there was a slight buzz coming from somewhere in the dashboard. I couldn't even figure out where it was coming from, but they found it and fixed it. I didn't have to wait around while they worked. I got a brand-new loaner car and was on my way. Great Cars, Great Service, Great Staff!! More

Repair of horn and airbag Drive from New York to have my car service to save a few hundred bucks. Was well worth the drive. Nice dealership. Awesome service team and area. The Drive from New York to have my car service to save a few hundred bucks. Was well worth the drive. Nice dealership. Awesome service team and area. The service guy (Cody) was very helpful. Explained to me how to fix the blown head gasket. About how much it would cost and went over my whole car with me while it was on a life. More

Collision repair well done! My new 2015 Outback Premium [4000 miles] was rear-ended at a stop light in Bethlehem. Since I had purchased it from Ciocca Subaru [Hamilton Blvd.], a My new 2015 Outback Premium [4000 miles] was rear-ended at a stop light in Bethlehem. Since I had purchased it from Ciocca Subaru [Hamilton Blvd.], and it was drive able, I drove it to the dealership and dropped it off for repair. Rick Diaz gave me the keys to a Courtesy car and had my car delivered to the Collision center in Quakertown, where John Everett and his team handled the repair. Although the rear-end damage was extensive, their completion estimate was 2 weeks, and my car was ready for pick-up 2 weeks to the day. Rick Diaz and John Everett handled the repair and administration from A to Z, including Insurance company notifications & all paperwork, and called me with progress reports throughout the process. The collision repair work was excellent, and the entire process was professionally handled by these two gentlemen and their support teams! More