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Ciocca Subaru of Philadelphia

Philadelphia, PA

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Employees
Reviews
Vehicles
4.9
253 Reviews
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1400 S 33rd St

Philadelphia, PA

19146

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Showing 253 reviews

April 16, 2024

He explained the model of the car very carefully in the car purchase stage and helped the guests find the most suitable car. He is patient with his guests. He's a very good salesman. More

by kl809
Recommend Dealer
Yes
Employees Worked With
William Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Phillips
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Apr 17, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

April 10, 2024

Great service and follow up from the staff at Ciocca. Very efficient and am pleased with the help on my sale . More

by l.sansivero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aarron Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole McGill
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Apr 11, 2024 -

Ciocca Subaru of Philadelphia responded

We are so glad to hear this, l.sansivero! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

April 02, 2024

This dealership is so friendly, spacious and filled with snacks for your wait. I was able to do some work while I waited and that saved a lot of personal time. Total confidence in this team of professionals More

by vrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bloch
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Apr 02, 2024 -

Ciocca Subaru of Philadelphia responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

March 15, 2024

Ciocca helped me find car and color within hours of my request. They made purchase easy by delivering car. More

by Leadys
Recommend Dealer
Yes
Employees Worked With
Mochaud Boucetta
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Mar 15, 2024 -

Ciocca Subaru of Philadelphia responded

Hi Leadys. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

March 06, 2024

Fantastic service! Easy to get an appointment and very fast service. I really like the updated text messages. More

by nettasumner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Boulton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

February 29, 2024

Service advisor went above & beyond promoting excellence customer service. Keep up the good work Tks More

by U. S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bloch
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Feb 29, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Philadelphia your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

February 12, 2024

Great experience from the team at ciocca. Very friendly staff beautiful facility and more importantly got us a great deal on our new vehicle without the hassle you’ll expect from a car purcha More

by ausohey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Phillips, Michael Covello
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Feb 12, 2024 -

Ciocca Subaru of Philadelphia responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

February 09, 2024

The salesman Will was excellent and did a great job helping me make a final decision. He has been very responsive in answering any questions I have had since getting my car too. More

by slyk76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Phillips
Report | Print
Feb 12, 2024 -

Ciocca Subaru of Philadelphia responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

February 08, 2024

Always a delightful experience at Ciocca Subaru of Philadelphia. The service advisors go above and beyond the call of duty. They really care deeply about their customers. More

by Big Spats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehgan Dornisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you very much for such a great review, Big Spats! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

February 05, 2024

Great staff! Made buying a car very streamlined and pleasant. They worked with me to get a great car at a reasonable price. More

by Philadelphonic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Phillips, Max Murnik, Michael Covello
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Feb 05, 2024 -

Ciocca Subaru of Philadelphia responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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