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Ciocca Subaru of Philadelphia - Service Center

Philadelphia, PA

4.7
32 Reviews
Call Service Center (855) 918-6507

32 Reviews of Ciocca Subaru of Philadelphia - Service Center

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April 16, 2024

He explained the model of the car very carefully in the car purchase stage and helped the guests find the most suitable car. He is patient with his guests. He's a very good salesman. More

by kl809
Recommend Dealer
Yes
Employees Worked With
Chris Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

Helpful
April 10, 2024

Great service and follow up from the staff at Ciocca. Very efficient and am pleased with the help on my sale . More

by l.sansivero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aarron Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole McGill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Ciocca Subaru of Philadelphia responded

We are so glad to hear this, l.sansivero! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Helpful
April 01, 2024

This dealership is so friendly, spacious and filled with snacks for your wait. I was able to do some work while I waited and that saved a lot of personal time. Total confidence in this team of professionals More

by vrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Ciocca Subaru of Philadelphia responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

Helpful
March 06, 2024

Fantastic service! Easy to get an appointment and very fast service. I really like the updated text messages. More

by nettasumner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Boulton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

Helpful
February 28, 2024

Service advisor went above & beyond promoting excellence customer service. Keep up the good work Tks More

by U. S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Philadelphia your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Helpful
February 08, 2024

Always a delightful experience at Ciocca Subaru of Philadelphia. The service advisors go above and beyond the call of duty. They really care deeply about their customers. More

by Big Spats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehgan Dornisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you very much for such a great review, Big Spats! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Helpful
January 19, 2024

Everyone was super friendly and helpful. My car was serviced in a timely manner. They made sure all of my questions were answered. More

by Jsinca6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Strausser
Report | Print
Jan 19, 2024 -

Ciocca Subaru of Philadelphia responded

We're so glad to hear it! Thank you for the great review, Jsinca! We're always here to help if anything else comes up!

Helpful
January 05, 2024

Convenient location. Really good facility. Great staff and service. Will (and have) recommended Ciocca to neighbors and other friends. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Strausser
Report | Print
Jan 08, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

Helpful
December 22, 2023

Always love coming here and working with my service advisor, Jeremy Glick, who takes great care of my prized WRX. More

by Fred.cacace.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Glick
Report | Print
Dec 28, 2023 -

Ciocca Subaru of Philadelphia responded

Thank you so much for the great review, Fred! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
December 19, 2023

EXCELLENT,PROFESSIONAL,PERSONABLE. AND EFFICIENT. AS A 2023 CUSTOMER THE ABOVE STATEMENT WAS THE REASON THAT I PURCHASED MY VEHICLE FROM CIOCCA SUBARU DEALERSHIP IN PHILADELPHIA,PA More

by mltolliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICOLE,MCGILL.
Report | Print
Dec 28, 2023 -

Ciocca Subaru of Philadelphia responded

We are so glad to hear this, mltolliver! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Helpful
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