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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.9
238 Reviews
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1400 S 33rd St

Philadelphia, PA

19146

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Showing 238 reviews

June 23, 2023

Ben made the sales experience smooth and easy. I was able to pick out the car and then come in the next day and purchase in little under 2 hrs. I had the best experience and he made sure I was abl More

by annon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben S.
Jun 23, 2023 -

Ciocca Subaru of Philadelphia responded

Hi annon. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 08, 2023

Nice and staff friendly and very helpful … make everything so easy .. and will definitely recommend it to everyone More

by Eric prasetio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron woodward
Jun 09, 2023 -

Ciocca Subaru of Philadelphia responded

Eric, finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

May 30, 2023

Everyone was very friendly and knowledgeable. Our experience exceeded our expectations. They had a manual transmission imprezza which is exactly what I was looking for. More

by raabejg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Newton, Alex
May 30, 2023 -

Ciocca Subaru of Philadelphia responded

We're so glad to hear it! Thank you for the great review, raabejg! We're always here to help if anything else comes up!

May 29, 2023

Everyone was very friendly and kind made it a good experience. I love my new Forester More

by Sloschd1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
May 30, 2023 -

Ciocca Subaru of Philadelphia responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 23, 2023

Ther customer service at Ciocca Subaru of Philadelphia is exceptional! Our experience exceeded our expectations and we were extremely impressed. Our sales person Danielle Hopkins was very professional and fr More

by nicole.h.w
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danielle Hopkins, Brad Freymoyer, and Hassan Maxwell
May 25, 2023 -

Ciocca Subaru of Philadelphia responded

We're so glad to hear it! Thank you for the great review, Nicole! We're always here to help if anything else comes up!

May 18, 2023

This dealership stands out from its Philly counterparts. I was amazed by the difference in such a positive and friendly atmosphere. When it came to the negotiating table, they were extremely reasonable and More

by Jonah Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakair
May 25, 2023 -

Ciocca Subaru of Philadelphia responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

May 16, 2023

From the moment i walked in it was nothing but great customer service i was greeted & helped by Danielle hopkins. From start to finish she remain with excellent customer service she made the process sup More

by ebonegillard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William chaney
May 18, 2023 -

Ciocca Subaru of Philadelphia responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

May 10, 2023

Ciocca Subaru is top-rate in every way. The service technicians are attentive to detail and explain everything clearly. The showroom and waiting area/lounge are pristine. I am very happy to More

by Bike girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bloch
May 18, 2023 -

Ciocca Subaru of Philadelphia responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

May 09, 2023

Purchase was fine except the sales person lied and told me they do pick up service at my house for their 2 year included free service. Everything with them has been a hassle since I drove off the lot. Took More

by Unhappy
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Name unknown
May 09, 2023 -

Ciocca Subaru of Philadelphia responded

We apologize for your experience with us as well as the miscommunication which has wasted your time. Please reach out to our General Manager, Eric at enarodovich@cioccadealerships.com or (855) 950-5808 as we would like to fix this for you. Thank you for your feedback

May 07, 2023

We had very smooth, hassle free car purchase experience at Ciocca Subaru of Phila. All the staff were courteous and honest, specially Mr. Ken Del Rosario and Alex. Keep up the good work guys. Thank You. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Del Rosario, Alex
May 09, 2023 -

Ciocca Subaru of Philadelphia responded

Hi Mark! We are very happy to hear Ken, Alex, and the whole team provided you with a hassle-free car buying experience. Please let us know if we can help with anything more!

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