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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.9
251 Reviews
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1400 S 33rd St

Philadelphia, PA

19146

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Showing 251 reviews

April 25, 2025

Every touch point in our buying experience was exceptional! Will, Avery and Ayo made the whole process easy, transparent, and fun. Because buying your first brand new car should be fun. Thank you More

by Hybrid Owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayorinde Sonubi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much for the amazing review! We're thrilled to hear that Will, Avery, and Ayo made your experience easy, transparent, and fun — especially for such an exciting milestone as purchasing your first brand new car. We’re so happy to have you as part of the Subaru Ciocca family, and we look forward to being here for you in the future. Enjoy your new ride!

April 21, 2025

She is the best . . I love going to ciocco Subaru dealer for her . Thumbs up .. More

by Dikichoedon8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehgan Dornisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Ciocca Subaru of Philadelphia responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

April 18, 2025

The most pleasant place in all of Philly people are super great and so very nice to go to More

by Phillyjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Boulton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mehgan Dornisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
Apr 21, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you for the kind words! We’re so happy to hear you’ve had such a positive experience with us. Creating a welcoming and pleasant environment is what we strive for, and it means a lot to know that came through. We truly appreciate you and look forward to seeing you again soon!

April 18, 2025

Jeremy Glick is always professional and polite! Went in with an issue with my Subaru Eyesight safety system and they had it fixed in no time! Great service here and the facility is incredible. The More

by Aarron W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Ciocca Subaru of Philadelphia responded

Hi Aarron. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

April 14, 2025

Thanks Will (& Chris)! We had a great experience buying our new Outback. Y'all are a great team at Ciocca! More

by geologicalsurvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Berzinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Azzari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Ciocca Subaru of Philadelphia responded

Thanks so much for the kind words—and great photo! We’re so glad you had a great experience with Will and Chris. They’re an awesome duo, and we’re lucky to have them on the team. Enjoy your new Outback, and welcome to the Ciocca family!

April 09, 2025

My experience with William Chaney was exceptional. He was very informative and he made sure that I had everything that I needed to make this transaction smooth for me. I am so very happy that I had hi More

by janeenwatson7698
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much for your kind words, Janeen! We're thrilled to hear that your experience with William Chaney was exceptional. He truly cares about making the process smooth and stress-free, and we’re so glad he was able to help you find exactly what you needed. We’ll be sure to pass along your appreciation—congrats again, and welcome to the family!

April 06, 2025

Glenn provided excellent customer sevice. Subaru gives good service. Survey if ask to much is time consuming. More

by dkathleen01
Recommend Dealer
Yes
Employees Worked With
Glenn
Apr 07, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you for your feedback! We're so glad to hear that Glenn provided you with excellent customer service. We also appreciate your thoughts on the survey and will take that into consideration. If there's anything else we can do to improve your experience, please let us know. We look forward to serving you again!

April 06, 2025

This dealership provides a wonderful, professional experience. I received great service and had all my questions answered. The team was responsive and informative and fun! More

by theresaraufer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Azzari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you, Theresa, for your thoughtful review! We're so happy to hear that you had a wonderful experience with us. Providing great service and ensuring all your questions are answered is always our priority, and we're thrilled that our team made it both informative and fun. If you need anything in the future, don't hesitate to reach out. We hope to see you again soon!

April 03, 2025

First class customer service from everyone on the team. Friendly and helpful and very knowledgeable staff. A beautiful new facility. Best dealership and staff I have encountered in the business. More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Azzari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McCusker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Ciocca Subaru of Philadelphia responded

Wow, thank you for such an incredible review! We're thrilled to hear that our team provided you with first-class service and that you found our facility beautiful. We truly strive to offer friendly, helpful, and knowledgeable support, and it's so rewarding to hear that you had such a great experience with us. We truly appreciate your kind words and look forward to welcoming you back in the future!

April 01, 2025

This was the first time I visited this dealership since I live in Nj and usually go to another one for service. I had an issue that needed to be taken care of right away. Ciocca service was able to get me More

by rfarah2433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you for sharing your experience! We're so glad we could help you out when you needed it most. It's great to hear that Jeremy in service provided you with the professional and easy experience you were looking for. We're also happy that we were able to take care of both issues, especially since they were covered under warranty. We truly appreciate you choosing Ciocca for your service needs, and we hope to be your go-to dealer from here on out! Let us know if you ever need anything else. Safe travels!