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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.9
289 Reviews
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1400 S 33rd St

Philadelphia, PA

19146

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Showing 289 reviews

May 13, 2025

Overall good experience. Friendly and knowledgeable sales team at Ciocca Philadelphia. Good facilities both on sales, customer service and maintenance sides. Took the time to More

by David
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Brady
May 14, 2025 -

Ciocca Subaru of Philadelphia responded

Hi David, Thank you for taking the time to share your experience! We're thrilled to hear that you had a positive visit and that our sales team at Ciocca Philadelphia made you feel well taken care of. It's great to know you found our facilities and service helpful, and that we could walk you through your new Subaru's features before delivery. Enjoy every mile in your new vehicle—we're here if you need anything down the road!

May 13, 2025

Very good experience with a very friendly and helpful sales team. Jalil was very knowledgeable and helpful, demonstrating features and assisting with choosing the right car throughout the process. More

by kyohar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Herring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayorinde Sonubi
May 14, 2025 -

Ciocca Subaru of Philadelphia responded

Hi there, Thank you for the kind words! We're so glad to hear you had a great experience with our sales team, and especially with Jalil. He takes pride in helping customers find the right vehicle and making sure they understand all the features. We appreciate you choosing Ciocca and hope you’re enjoying your new car—let us know if there's anything else we can do for you!

May 12, 2025

I am so pleased with Ciocca Dealership of Philadelphia . The Subaru dealerships in my area of Lancaster or Harrisburg were unable to locate a Subaru Forrester Touring for me. I contacted the dealership in More

by Rainy
Recommend Dealer
Yes
Employees Worked With
Aarron Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn
May 13, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much, Lorraine, for your heartfelt review. We're thrilled to hear that Aaron was able to find the perfect 2025 Subaru Forester Touring for you and that it met all your specifications. It's wonderful to know the Horizon Blue exterior and interior features made such a great impression. We’re proud to have delivered the service, attention to detail, and ongoing support you deserved. Thank you for choosing Ciocca Subaru of Philadelphia, we’re excited to be part of your journey and look forward to proving that you made the best choice!

May 10, 2025

Ciocca made it so easy to buy a car! The process was helpful, friendly and supportive. Eddie was patient and so informative. Josh did a great job getting us financing. The whole process More

by jacquelyngimbel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Abarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Brady
May 13, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much, Jacquelyn, for your wonderful review! We're thrilled to hear that your car-buying experience was smooth and enjoyable. Eddie and Josh will be so happy to know their efforts made a difference. Congratulations on your first Subaru! We look forward to seeing you again at the service center and being part of your journey for years to come. Welcome to the Ciocca family!

May 10, 2025

Eddie is so knowledgeable and pleasant to work with. He was so so so patient helping me with choosing a car that works for my family and I. More

by Hinton.danielle03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Abarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayorinde Sonubi
May 13, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you for the wonderful review, Danielle! We’re so glad to hear that Eddie was able to provide you with the patience and knowledge you needed to find the perfect car for your family. It’s always our goal to make the car-buying experience as smooth and enjoyable as possible. We appreciate your kind words and look forward to helping you again in the future!

May 07, 2025

We had a great experience buying our call with Kenneth. He made the process easy. More

by jaz
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you, Jaz! We're so glad to hear you had a great experience with Kenneth. Making the process easy and enjoyable is what we aim for, and we’re happy he delivered. Enjoy your new car, and don’t hesitate to reach out if you need anything!

May 06, 2025

Kenneth is a wonderful salesperson with great customer service! I was a returning customer after a hit-and-run made my previously purchased Subaru a total loss. Kenneth made the process of acquiring a new More

by Jessica
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Ciocca Subaru of Philadelphia responded

Hi Jessica, Thank you so much for your heartfelt review. We’re truly sorry to hear about the circumstances that brought you back, but we’re so glad Kenneth could help turn a tough situation into a positive experience. He’ll be thrilled to know his care and service made such a difference. We appreciate your loyalty and kind words—and we’ll be here whenever you need us in the future!

May 04, 2025

Will was awesome very helpful, he Took his time to make sure I clearly understood stood vehicle laughing. I felt comfortable and also learned a lot in the short period of time talking with him. Will was ve More

by jameswatters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you, James, for the amazing feedback! We’re so glad to hear that Will made your experience comfortable and informative. It’s great to know that he took the time to ensure you fully understood the vehicle, and that you felt well taken care of throughout the process. We’ll be sure to pass along your thanks to Will, Steve, Chris, and Ryan as well, they’ll be thrilled to hear it! We truly appreciate your kind words and look forward to seeing you again in the future.

May 03, 2025

From the initial call with manager Steve Baxter, who oversaw the entire visit, to taking delivery, the entire team was professional and courteous. Sales Consultant Kenneth DelRosario was knowledgeable i More

by mosully
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayorinde Sonubi
May 05, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much for taking the time to share such a thorough and thoughtful review! We’re thrilled to hear that your experience with Steve, Kenneth, Avery, Ayorinde, and the entire team exceeded your expectations. It's great to know that Kenneth was able to provide valuable insights during the test drive and that our team helped make the process of purchasing and registering the vehicle seamless, even with the distance traveled. We’re proud to offer a welcoming, professional environment, and it’s wonderful to hear that you noticed the difference. We appreciate your trust in us and look forward to assisting you with any future needs!

May 02, 2025

Ken & the staff at Ciocca Subaru were excellent! Cannot say enough kind words to all… for their expertise, transparency, and execution from start to finish in purchasing our car. They all stood by t More

by Paulie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McCusker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Brady
May 05, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much for your kind words! We’re thrilled to hear that Ken and the entire team at Ciocca Subaru made your car-buying experience such a positive one. Your recognition of our team's expertise, transparency, and follow-through means a lot to us. It was truly a pleasure helping you, and we’re grateful for your recommendation. If you ever need anything down the road, don’t hesitate to reach out. Enjoy your new car!

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