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Ciocca Subaru of Philadelphia - Service Center

Philadelphia, PA

4.9
58 Reviews
Call Service Center (484) 455-4213

58 Reviews of Ciocca Subaru of Philadelphia - Service Center

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February 29, 2024

Service advisor went above & beyond promoting excellence customer service. Keep up the good work Tks More

by U. S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bloch
Report | Print
Feb 29, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Philadelphia your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

February 08, 2024

Always a delightful experience at Ciocca Subaru of Philadelphia. The service advisors go above and beyond the call of duty. They really care deeply about their customers. More

by Big Spats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehgan Dornisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you very much for such a great review, Big Spats! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 19, 2024

Everyone was super friendly and helpful. My car was serviced in a timely manner. They made sure all of my questions were answered. More

by Jsinca6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Strausser
Report | Print
Jan 19, 2024 -

Ciocca Subaru of Philadelphia responded

We're so glad to hear it! Thank you for the great review, Jsinca! We're always here to help if anything else comes up!

January 05, 2024

Convenient location. Really good facility. Great staff and service. Will (and have) recommended Ciocca to neighbors and other friends. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Strausser
Report | Print
Jan 08, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 22, 2023

Always love coming here and working with my service advisor, Jeremy Glick, who takes great care of my prized WRX. More

by Fred.cacace.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Glick
Report | Print
Dec 28, 2023 -

Ciocca Subaru of Philadelphia responded

Thank you so much for the great review, Fred! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

December 19, 2023

EXCELLENT,PROFESSIONAL,PERSONABLE. AND EFFICIENT. AS A 2023 CUSTOMER THE ABOVE STATEMENT WAS THE REASON THAT I PURCHASED MY VEHICLE FROM CIOCCA SUBARU DEALERSHIP IN PHILADELPHIA,PA More

by mltolliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICOLE,MCGILL.
Report | Print
Dec 28, 2023 -

Ciocca Subaru of Philadelphia responded

We are so glad to hear this, mltolliver! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

December 15, 2023

Clear, effective and tell you costs upfront. Things can be pricey but they do their best to help out and make it as cost effective as possoble More

by SpaSubaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Dec 18, 2023 -

Ciocca Subaru of Philadelphia responded

SpaSubaru, thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 19, 2023

Ciocca Subaru is a wonderful dealer in which to purchase a vehicle. My experience there is always professional, very friendly and people oriented! You feel like part of the Ciocca family! More

by paulascotaz26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Ciocca Subaru of Philadelphia responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 18, 2023

Nicole was very attentive, I pulled in to the service area and she greeted me at my door. I was checked in within seconds. More

by nelsonmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Nov 29, 2023 -

Ciocca Subaru of Philadelphia responded

We are so glad to hear this, Nelson! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 18, 2023

I only had a service done and an estimate of extended work to be done. More

by drusap
Recommend Dealer
Yes
Employees Worked With
Jeremy Glick
Report | Print
Nov 29, 2023 -

Ciocca Subaru of Philadelphia responded

drusap, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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