Back

Ciocca Subaru of Philadelphia - Service Center

Philadelphia, PA

5.0
61 Reviews

61 Reviews of Ciocca Subaru of Philadelphia - Service Center

Sort by
August 25, 2022

Perhaps good for buying a car, however. .. Scheduled service for a bad hub bearing. Received a reminder call about the appointment. Brought car in an hour early for the appointment. Didn' More

by vintagefo
Customer Service
Recommend Dealer
No
Employees Worked With
The shuttle driver was wonderful, Jeff Zellner
Sep 06, 2022 -

Ciocca Subaru of Philadelphia responded

We apologize for your experience with us. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. A representative from our Service Department will be reaching out soon to see if we can correct this. Thank you for bringing this to our attention.

Sep 06, 2022 -

vintagefo responded

We took the car to JFK Subaru last week and had the hub bearing fixed (along with a leaking valve cover gasket, new spark plugs and wires). Also took care of the inspection. For us, it is a nuisance to go all the way out to Plymouth Meeting. However, they got the job done! In the end, it was a bigger nuisance to schedule with Ciocca, take the car in, and have them do nothing!

...
7