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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

October 12, 2023

Was able to make an appointment promptly. Service Associate is courteous, efficient and knowledgeable. Work was completed in less than an hour. More

by Data
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in Service, person who made the appointment? Marion?
Report | Print
Oct 16, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Data! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 11, 2023

Josh and Bruce were awesome with my service repair in such short notice. They are awesome at AC and Subaru! More

by info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Oct 16, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, info! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

October 11, 2023

My service advisor George. . was very pleasant very knowledgeable knew why I was there after I gave my name had all the updated information told me it would be about an hour cam More

by Ec7690
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Oct 16, 2023 -

Ciocca Subaru of Pleasantville responded

Ec, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

Oct 16, 2023 -

Ec7690 responded

I will Thank you ...

October 11, 2023

Josh was pleasant, and helpful, as always. Quick turnaround was appreciated. Problem is particular to Subaru- not enough to make me change from my Outback though. More

by PETERSBETTTE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Josh Junk
Report | Print
Oct 16, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, PETERSBETTTE! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 10, 2023

I had an exceptional experience with Ciocca, Subaru in Pleasantville. Not only did they treat me like family, I felt welcomed the whole entire time. I will be recommending them to everyone. I know that is More

by Kalli Lamb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray! , Cole Bloomer, Ryan McCusker
Report | Print
Oct 16, 2023 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 10, 2023

Great service and very helpful explaining all options. Very knowledgeable and translated the information very professionally More

by Knott.christian21@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Nick DePasquale, Cole Bloomer
Report | Print
Oct 16, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

October 10, 2023

Good and friendly service and everything was explained . Appreciate the car wash and general checkup on the car. More

by CRENKUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Junk
Report | Print
Oct 10, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 07, 2023

The service person I dealt with was Josh and I would read him a 10 great customer service More

by PFARRELLKEHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Report | Print
Oct 10, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 07, 2023

A wonderful dealership to work with & have your car serviced here also. I love my new Suburu Crosstrek More

by JONISLOT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle, Nicholas McDonald, Ryan McCusker
Report | Print
Oct 10, 2023 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 06, 2023

Great service from George and the dealership in general. Very diligent, and capable mechanics. Love the vedio they send you, on the repairs More

by BEA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George service department
Report | Print
Oct 10, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, BEA! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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