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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,423 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,423 Reviews of Ciocca Subaru of Pleasantville

August 31, 2023

Service is prompt and always handled by the same service representative. The facility is clean and comfortable. More

by CJKLING43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Sep 06, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 31, 2023

The experience was great. Cole was not pushy, as I changed my mind a couple times. When the sales manager came over to give me last best price he said it wasn’t good just for More

by TOMOSBYTES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Ashley Cesaretti, Cole Bloomer
Sep 06, 2023 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

August 30, 2023

Joseph has always been nothing but pleasant and kind every time I am there for service. More

by Jersey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 31, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Jersey! We're always here to help if anything else comes up!

August 30, 2023

George Abrams is the best service manager I have ever encountered thus far in 50 years! More

by EDWORSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haines
Aug 31, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review, EDWORSKY. We are glad to hear that you found our staff friendly and experienced quick service without any unnecessary repairs pushed on you. We appreciate your feedback!

August 30, 2023

They have great customer service and they explained my cars problems thoroughly and clear for me to understand More

by CRUSE397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, CRUSE! Please let us know if we can do anything else to help!

August 30, 2023

From the Service Writer to the mechanics that worked on my car, everyone was excellent. More

by PRIMEBEEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Writer
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, PRIMEBEEF! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 30, 2023

In and out quickly, fair pricing, nice customer service. Straight to the point and helpful. More

by VALTURUS
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review. We are glad to hear that you found our service to be good. We appreciate your support.

August 30, 2023

Josh is an awesome service advisor. Car service is always great. This is the best dealership!! More

by BREEZZEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words regarding our service advisor, Josh, our service department, and dealership! We hope to get the opportunity to serve you again.

August 29, 2023

Great, friendly, courteous, reliable, dependable, efficient service. And it’s great to have a loaner while my car is in service. More

by RBSUPELANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in Service dept.
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words and positive feedback on our friendly, reliable, and efficient service. We truly appreciate you taking the time to leave a review.

August 29, 2023

Extremely pleased with the efficiency and professionalism! I appreciated the video summary and personalized care. Thank you! More

by Donniewaldrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Donniewaldrop, thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback and looks forward to seeing you again soon.

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