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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

September 01, 2023

People are always courteous, respectful and friendly, especially George. Easy to get a timely appointment and they are prompt in servicing my vehicle. Also waiting room is comfortable and always clean. More

by BARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams - 5 stars
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Sep 06, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, Barb! Our team really appreciates it! Let us know if we can help with anything else!

August 31, 2023

Staff is knowledgeable, and friendly. Service dept gets every thing done. Service dept, is usually very busy. Visit takes about an hour for an oil change, which includes entering under More

by TERRYDSMITH2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Sep 06, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Terry! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 31, 2023

Service is prompt and always handled by the same service representative. The facility is clean and comfortable. More

by CJKLING43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier
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Sep 06, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 31, 2023

The experience was great. Cole was not pushy, as I changed my mind a couple times. When the sales manager came over to give me last best price he said it wasn’t good just for More

by TOMOSBYTES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Ashley Cesaretti, Cole Bloomer
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Sep 06, 2023 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

August 31, 2023

Great people and great service. Can never find this type of quality easy now a days More

by MAGGIE_ALUMIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Doug Flitcroft
Report | Print
Aug 31, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 31, 2023

The best The best dealership I have been to in 45 years of buying or leasing cars More

by Douglas Martin
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald, Nicholas McDonald
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Sep 06, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing, Douglas! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

August 30, 2023

They have great customer service and they explained my cars problems thoroughly and clear for me to understand More

by CRUSE397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
Report | Print
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, CRUSE! Please let us know if we can do anything else to help!

August 30, 2023

From the Service Writer to the mechanics that worked on my car, everyone was excellent. More

by PRIMEBEEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Writer
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Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, PRIMEBEEF! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 30, 2023

In and out quickly, fair pricing, nice customer service. Straight to the point and helpful. More

by VALTURUS
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
Report | Print
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review. We are glad to hear that you found our service to be good. We appreciate your support.

August 30, 2023

Josh is an awesome service advisor. Car service is always great. This is the best dealership!! More

by BREEZZEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Report | Print
Aug 30, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words regarding our service advisor, Josh, our service department, and dealership! We hope to get the opportunity to serve you again.

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