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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

November 22, 2024

Well maintained; everyone friendly, efficient, polite. Comfortable atmosphere; plenty of seating. Snacks and beverages provided More

by PAULU439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

November 22, 2024

My appt for servicing was quick and thorough. . George reviewed all the findings making recommendation’s accordingly. He is always very professional and courteous. I was also offered beverages dur More

by CRUISEHOPE87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're glad to hear that George provided you with thorough and professional service, and that you were comfortable during your wait. We truly appreciate your feedback and look forward to assisting you again in the future!

November 22, 2024

It was a streamlined process with excellent service. I'm very pleased with not only the service to the car but buying the car was easy and stress free. More

by DORRIANNELH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

November 22, 2024

George was very hospitable, very conscientious, and a pleasure to work with. Great service rep. More

by KATHYGULICK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Kathy! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 22, 2024

Great job! Chris was great and Ciocco service did a great job. Appreciate it alll! More

by themaples1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 22, 2024

Friendly and helpful your team makes sure everything goes well and smoothly very comfortable experience More

by rich.paris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Nicholas McDonald
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We're so glad to hear that our team made your experience smooth and comfortable – we always aim to provide friendly and helpful service. We look forward to seeing you again!

November 21, 2024

It was a wonderful experience. They were all fast, knowledgeable and efficient. I asked for the OTD price and they gave it to me. More

by KAYAKERKATHY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale, Hunter Coombs
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience was fast, efficient, and transparent – providing you with the OTD price is always our goal to ensure a smooth process. We look forward to serving you again!

November 21, 2024

Everyone was wonderful. Super helpful, diagnosed the problem accurately & did the job quick. Always feel confident that my car is being cared for properly when I’m there! More

by HOLLYMOLLYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Holly, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 20, 2024

Dealership was timely with service, waiting area was clean/comfortable, and service advisor, Chris Caracalla, was great with just the right amount of friendliness mixed with professional style. I always More

by DAND3092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Report | Print
Nov 20, 2024 -

Ciocca Subaru of Pleasantville responded

Dand, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 20, 2024

I arrived early for my scheduled maintenance. They took me right away. Straight up front service. No surprise add one. Finished in great time More

by MIKEYP114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
Report | Print
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your fantastic review! We're so glad to hear that your experience was smooth and efficient, with no surprises. We always strive to provide transparent and timely service, and we're happy we could meet your expectations!

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