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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

April 19, 2025

Great service. Always timely and accurate Trust that Ciocca will do a great job at a fair price More

by MILLERS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Apr 21, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

April 18, 2025

Always smooth and supportive. Easy scheduling, clean and accommodating atmosphere and quality work. The end More

by Amy
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, Chris Carapella
Report | Print
Apr 18, 2025 -

Ciocca Subaru of Pleasantville responded

Thanks so much, Amy! We're happy to hear everything went smoothly and that you felt supported throughout. We appreciate your kind words and look forward to seeing you next time!

April 18, 2025

This is the 3rd time you asked the same questions. Why keep asking the same questions? More

by duanelaw1
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, Chris Carapella
Report | Print
Apr 21, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your feedback. We sincerely apologize if our repeated questions caused any frustration. We strive to ensure that every detail is captured accurately, but we understand that it can feel repetitive. We truly appreciate your patience and will work to make sure your experience is smoother moving forward.

April 18, 2025

Great service. They answered all of my questions. Also described work in detail. Very happy with service! More

by CLEAVERBILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Report | Print
Apr 21, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We're so glad to hear that our team was able to answer all your questions and provide detailed explanations of the work. We always aim to ensure our customers are fully informed and satisfied, so it’s great to know we met your expectations. We truly appreciate your feedback and look forward to serving you again!

April 17, 2025

The minute I walked in the door I felt welcome, the sales team didn't sell me a car, they helped me buy the car I wanted! No pressure, and I actually had a good time while buying a car! I will be back! More

by MRAMBO8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Gil, Chris Carapella, George Abrams
Report | Print
Apr 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing such a wonderful review! We're so glad to hear you felt welcomed from the moment you walked in. Our goal is always to create a relaxed, pressure-free experience—and it’s great to know you actually had fun while buying your car! We truly appreciate your kind words and can’t wait to welcome you back when you're ready for your next visit!

April 17, 2025

Staff is always friendly, professional, and timely. Even with a waiting appointment, things move quickly. More

by EMILYWEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, George Abrams
Report | Print
Apr 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much, Emily! We’re thrilled to hear that you consistently have a positive experience with our staff and that we’re able to keep things moving quickly, even during busy times. Your feedback means a lot to us, and we look forward to continuing to provide excellent service whenever you need it!

April 17, 2025

Fantastic sales team, and fantastic service They go above and beyond to help you buy a car, not sell you a car More

by MRAMBO8
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, Chris Carapella
Report | Print
Apr 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience with both our sales and service teams. We truly believe in helping our customers find the right car for them—not just making a sale. It's great to know that came through in your experience. We appreciate your support and look forward to seeing you again!

April 16, 2025

My experience was great ! I was very happy with the deal I got and my salesman Doug Flitcroft made the whole experience easy. More

by TOMMYDOUGHERTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Osbourne, Brendan Boyle, Doug Flitcroft
Report | Print
Apr 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you, Tommy! We’re so glad to hear that you had a great experience and were happy with the deal. Doug Flitcroft is an excellent part of our team, and we're thrilled he made the process easy for you. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!

April 14, 2025

I was able to call and get an appointment for service in a day. When I arrived George as right there to take my information. George also kept me informed about the status of my vehicle. I’ve never had a neg More

by Thegeb69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Report | Print
Apr 15, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We're so glad to hear that scheduling service was quick and easy, and that George took great care of you throughout the process. It's wonderful to know you've consistently had positive experiences with us—that means a lot! We appreciate your continued trust and look forward to seeing you next time.

April 14, 2025

Everyone is super nice and helpful! It is always a pleasure to take my car there for service More

by SSNELL63
Recommend Dealer
Yes
Employees Worked With
George Abrams, George Abrams
Report | Print
Apr 14, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We’re so glad to hear that every visit is a pleasant one and that our team continues to provide helpful, friendly service. It means a lot to have your trust, and we look forward to seeing you (and your car) next time!

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