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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,427 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,427 Reviews of Ciocca Subaru of Pleasantville

October 25, 2024

Clean facilities , friendly staff, quick service, not a lot of hassle, great customer service and support More

by MRMONK25
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
Oct 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, MrMonk! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 25, 2024

Fast and pleasant. Service department and Chris helped me with missing security wheel log nut. More

by TOMGORALCZUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from service department , Cole Bloomer, Brianna White
Oct 28, 2024 -

Ciocca Subaru of Pleasantville responded

We're happy to hear Chris and our service department were able to assist you quickly and pleasantly at Ciocca Subaru Pleasantville. We look forward to serving you again! Safe travels!

October 23, 2024

Everything was fast, seamless and easy. The car was cleaned, as well. I couldn't ask for anything better or more. More

by vperlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service , Brianna White
Oct 24, 2024 -

Ciocca Subaru of Pleasantville responded

We're delighted to hear that your experience at Ciocca Subaru Pleasantville was seamless! It's great to know you were pleased with the service and cleanliness of your car. Thanks for choosing us!

October 22, 2024

Was easy to book appointment online and clerk called back to confirm. When arriving for dropout, service provider was friendly and covered all our questions. We had great service. More

by hmoni8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 22, 2024

Good service and George was great. We got a loaner car while they replaced a water pump. Of course it costs a bit more than the same job in a private garage, but they did quality work More

by LITTLELOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams - 5 stars
Oct 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 21, 2024

Excellent service department and very accommodating. The job is also done right the first time More

by GOODFORYOU681311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 21, 2024

At the service desk, George is very efficient and provides good customer service. Calls are made to keep me updated on the status of my vehicle. I appreciate this method of quality service. More

by DEVSHANROC9554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Devshanroc! If there is anything else we can do to help just let us know! Have a great day!

October 20, 2024

It was great everyone we had was so helpful and pleasant and they made me feel very comfortable and relaxed so I rate them one hundred percent love my new car and thanks again More

by WATHEY74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald, Miguel Gil
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

October 20, 2024

George the service advisor is great as always. When above and beyond with the service on my wife’s 22 BrZ. Service tech was just like always, provided exceptional service. More

by SKIZALP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and cam in service. Also Brandon in parts.
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

October 20, 2024

This is the 11th time you have contacted me since my last service, that is why you get 3 stars, last survey I gave you 4 stars, overbearing More

by tomkon72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George-5 stars, Hunter Coombs
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