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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,423 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,423 Reviews of Ciocca Subaru of Pleasantville

September 29, 2024

fun understanding friendly kind easy nice nice money cheaper nice nice nice nice place to visit More

by armax833jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms, Brianna White
Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 29, 2024

Friendly, helpful, took there time to explain all paper work and go over all details regarding the vehicle. More

by Pat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler do not know last name, Nick DePasquale, Joel Rodriguez, Nicholas McDonald
Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Pat! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 29, 2024

Had a wonderful experience in purchasing my first car with Hunter and the team at Ciocca. Making a large purchase is never easy, but this team really knows what they’re doing to make it as seamless and e More

by LAIRD.JULIANNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler (the employee who showed me all of the tech specs of the car) was wonderful as well! I don’t see him listed on this page, but 5 stars to him too. , Nick DePasquale, Hunter Coombs
Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 27, 2024

Great experience,my second car this year from ciocca. Good deals.Treated well,like family.Elvis and Sonny were terrific.All the staff was friendly and helpful. More

by SHIRLEYTURNER3333
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald, Santino Botto
Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

September 26, 2024

The service advisor, George was pleasant and knowledgeable. Work was completed quickly and the car was ready at the agreed upon time. More

by mgom65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the wonderful review, mgom! Our entire team really appreciates it! Let us know if we can help with anything else!

September 26, 2024

Great, exceptions, and on time service! Waiting area was clean, and offered beverages! Could not asked for more! Thank you! More

by Lopez.sorida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
Sep 26, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 26, 2024

They are always pleasant and very helpful. George goes out of his way to make sure that my wait time is reasonable and lets me know when things need to be taken care of to ensure my Subaru run More

by DBSNYDER320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in the service department , Don Simms, Joel Rodriguez, Brianna White
Oct 01, 2024 -

Ciocca Subaru of Pleasantville responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 25, 2024

Very pleasant experience, efficient, friendly everything from coffee to loaner vehicle had me feeling very welcome. I would definitely consider buying a car from this dealership. More

by Dianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Sep 26, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Dianne! Please let us know if we can do anything else to help!

September 25, 2024

My initial service on my Crosstrek was quick and easy. The video provided by the service tech was an interesting touch. George Abrams provided professional insight to the questions that I asked. More

by SJUMBA93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Sep 26, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 25, 2024

It appears I needed an update so my blue tooth wouldn’t drop calls. Hopefully the issue is resolved. More

by ELLIEKATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George 5 stars
Sep 26, 2024 -

Ciocca Subaru of Pleasantville responded

Elliekats, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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