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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,423 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,423 Reviews of Ciocca Subaru of Pleasantville

March 19, 2024

Muchas gracias por todo hacen muy buen trabajo amigos se les agardece!les doy un 10 More

by Gabino lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph and George
Mar 19, 2024 -

Ciocca Subaru of Pleasantville responded

¡Gracias por tu amable reseña, Gabino! Estamos felices de poder servirle. ¡Háganos saber si podemos ayudar con algo más en el futuro!

March 19, 2024

Clean, punctual, Friendly. The staff are friendly, accommodating and answer the questions you ask, not forcing you get to do all the services recommended. They are honest. More

by VISITING4THERAPY
Recommend Dealer
Yes
Employees Worked With
Brianna
Mar 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

March 19, 2024

Professional, competent well mannered It was truly a great experience. George explained everything that was going to my car, then at the end went over every detail. Truly a credit to your organization. More

by joeschwartzjr
Recommend Dealer
Yes
Employees Worked With
George Abrams
Mar 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

March 19, 2024

Always have a good experience when I bring my car in 4 servicing. George explains what was done & is very accommodating More

by sdianne49
Recommend Dealer
Yes
Employees Worked With
George
Jul 12, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

March 18, 2024

It was fine. It was a perfectly fine service of an oil change This is really annoying. More

by ITEND2GIGGLE
Recommend Dealer
Yes
Employees Worked With
George
Mar 18, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the positive review of our service department! We apologize if you find our review process to be bothersome.

March 18, 2024

Able to just drive in get my oil changed and get what I needed to get done without any incident. Just a good experience. Thank you. More

by ITEND2GIGGLE
Recommend Dealer
Yes
Employees Worked With
George
Mar 18, 2024 -

Ciocca Subaru of Pleasantville responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

March 18, 2024

Professional, efficient service. The video of the service was very informative. Would highly recommend Ciocca service department More

by JOENEIDINGER
Recommend Dealer
Yes
Employees Worked With
George
Mar 18, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Joe! Please let us know if we can do anything else to help!

March 18, 2024

Great service and very nice to deal with! ! Did not have to wait to long for my new tire to be changed More

by Plazalady2010
Recommend Dealer
Yes
Mar 18, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Plazalady! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

March 17, 2024

Easy The waiting room was comfortable. I enjoyed the free coffee. I wish I was offered complimentary snacks, which are provided at Matt Blatt Kia. I wish the car was vacuumed and washed. More

by bawtyshouse
Recommend Dealer
Yes
Employees Worked With
George
Mar 18, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. We apologize for not vacuuming and washing the car, we will be sure to do that during your next visit. Thank you so much for sharing.

March 14, 2024

Excellent service! Thank you! I just wish you had washed my car, but still great service More

by hammock626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don, Briana
Mar 14, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, hammock! We're always here to help if anything else comes up!

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