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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,423 Reviews
Call Dealership (609) 757-1686
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401 W Black Horse Pike

Pleasantville, NJ

08232

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1,423 Reviews of Ciocca Subaru of Pleasantville

March 01, 2024

Courteous efficient explained everything and loved the courtesy car Watched the video and was explained More

by cparlett
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Mar 01, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Pleasantville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

March 01, 2024

Was taken care of when I arrived and work was completed in timely manner. Very satisfied More

by MCDIMEO
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Mar 01, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, MCDIMEO! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

March 01, 2024

Tyler understood that the tech on a new car is a whole new world for me. I was driving an old car with none. He was patient & knowledgeable in explaining everything. Everyone at the dealership was friendl More

by DOXIE2
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 12, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Doxie, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

February 29, 2024

There’s a lack of coordination on the person who talks to the customers and the people who work at the dealership when you send them paperwork electronically or through email the financing department. Our ma More

by THADHANIR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Day time manager , Santino Botto
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February 25, 2024

Absolutely patient and just overall excellent service And very toddler friendly experience And very communicative on all aspects of the visit More

by LOVECOLON16
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer, Cole Bloomer
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Feb 26, 2024 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

February 24, 2024

Perfect execution of the customer service experience On time, as promised, at the rate quoted. More

by OCJOAN
Recommend Dealer
Yes
Employees Worked With
Josh
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Feb 26, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, OCJOAN! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

February 21, 2024

Josh was great at fixing my problems. He explained everything thoroughly and was sure my vehicle was working properly before returning. More

by JP40
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
February 21, 2024

Very welcomed no pressure. George from service very kind. Went into the dealership and got to see Nick. Who sold me the car. Such a nice young man. More

by SERENITYFORTHEDAY
Recommend Dealer
Yes
Employees Worked With
PJ
Report | Print
Feb 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

February 19, 2024

They are always very accommodating, courteous and reliable. I've always had a very positive experience. More

by shereebenoit28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Feb 20, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

February 19, 2024

Everyone was welcoming and professional. Salesman Joel R was knowledgeable and easy to work with. Got a great deal. More

by 1994ocnj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, 5 stars, Nick DePasquale, Joel Rodriguez, Santino Botto
Report | Print
Feb 20, 2024 -

Ciocca Subaru of Pleasantville responded

Hi 1994ocnj, thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback and looks forward to seeing you again soon.

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