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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,423 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,423 Reviews of Ciocca Subaru of Pleasantville

January 26, 2024

I always receive excellent service from your staff. Your waiting area is clean and comfortable. More

by Susan Gagnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Junk
Jan 26, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

January 26, 2024

Everyone that we deal with at Ciocca is always willing to help with any issues that we have from the simple like "what does this button do", to the more complex life changing events that come along. More

by loupadula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Junk
Jan 26, 2024 -

Ciocca Subaru of Pleasantville responded

Lou, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 24, 2024

People are extremely nice and I feel at home, salesman show me the new Subaru forester wilderness and the limited edition. More

by Mariloudase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk and George In service department and Evan who inspected the Vehicle. Great job guys. Above and beyond customer service and I’m a satisfied customer from a good employees. Thank you so much😊
Jan 24, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Marilou! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 23, 2024

I was greeted at the door, everyone there was nice. Robert was my salesman, he was great! I would recommend this dealership. On a scale 1 to 10 , definitely a 10 😊 More

by A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Jan 24, 2024 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

January 22, 2024

I had a tire go flat and to boot had a lug nut bolt snap when changing the tire. I just showed up first thing in the morning at the service department. They had the bolt fixed in less than an hour but had More

by gr8tmarketer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in service
Jan 24, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 20, 2024

Thank you George for your excellent service! I will be back for new tires soon! Enjoy your weekend! More

by ihjbymimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jan 24, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

January 18, 2024

We've leased our last 3 Subaru SUVs from them. Excellent service keeps us coming back, even from an hour away. When getting serviced they always get you in & out quickly. More

by Iluvpooh9590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 18, 2024

Excellent service and knowledge of what was to be done with my vehicle, friendly and very outgoing employees More

by Bwview3c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCusker
Jan 18, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Bwview! If there is anything else we can do to help just let us know! Have a great day!

January 17, 2024

Miguel was very helpful and is a very personable person and we would come back More

by Bigjim823
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel gil, Nick DePasquale, Santino Botto
Jan 17, 2024 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

January 14, 2024

Excellent service! !! All very friendly. George Abrams was my service advisor, good guy! Always very informative. Much appreciation and Thank you to the whole team. More

by AllGood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Jan 15, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, AllGood! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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