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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,426 Reviews

401 W Black Horse Pike

Pleasantville, NJ

08232

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1,426 Reviews of Ciocca Subaru of Pleasantville

November 17, 2023

Santino and Cole were an absolute pleasure to work with and I would recommend 10/10 anyone to see them for any car needs. They made this experience extremely easy, convenient, and exceeded all of my expect More

by LIANAKATE2988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer, Santino Botto
Nov 29, 2023 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 17, 2023

Needed to replace a damaged headlight assembly, parts department ordered part and called when it was in, contacted service department for install price, they got back with a quote, I then authorized the More

by Subaru Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My experience was with service advisor, parts department and service technician
Nov 29, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Subaru Rudy! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 12, 2023

Our family’s second purchase from this dealership. Couldn’t be happier. I pass by 3 other Subaru dealers to get to yours! More

by DANIELYOUNGBERG61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Cesaretti, Cole Bloomer, Santino Botto
Nov 14, 2023 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 12, 2023

Super welcoming and nice people in service area. Providing quality work all around. Highly recommended. More

by LarryR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
Nov 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

November 12, 2023

Best car buying experience I've had. Cole was friendly and helpful, and never pushy or annoying like other reps I've encountered. All other staff were friendly and made you feel comfort More

by SARA.GREGG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer, Santino Botto
Nov 14, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Sara. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

November 11, 2023

I wish they offered more service specials or discounts. And sent fewer emails and/or text messages. If they really want me to come in, they should offer me some specials or discount coupons More

by bawtyshouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 14, 2023 -

Ciocca Subaru of Pleasantville responded

We apologize if you feel we are lacking in offering specials or discounts. We will review your comments with our team,

November 11, 2023

Excellent service and George went out of his way to make sure that the car was fixed More

by grmorey22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, George
Nov 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, grmorey! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 10, 2023

He is always friendly and does over and above. Excellent service writer I've of the best. Never had an issue with questions, is not rude or pushy .. an excellent person. More

by SPMOE7
Recommend Dealer
Yes
Employees Worked With
George
Nov 14, 2023 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, SPMOE! We're always here to help if anything else comes up!

November 09, 2023

Service is superb! Always courteous, good explanation of any problem, work is always done in a very timely manner’. I highly recommend Ciocca. More

by OHIOSIREEN1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any names. All people I’ve come in contact have been very pleasant and courteous.
Nov 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us! If there is anything else we can do to help just let us know! Have a great day!

November 09, 2023

Joesph {Josh) was very pleasant and provided excellent customer service. The repair to my vehicle was taken care of without any problems! More

by bbakagaa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk, Nick DePasquale, Don Simms, Joel Rodriguez, Santino Botto
Nov 14, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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