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Ciocca Subaru of Pleasantville
Pleasantville, NJ
1,426 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
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1,426 Reviews of Ciocca Subaru of Pleasantville
November 04, 2023
I have found my experience with service to have been excellent. When I wanted to buy a new car I did not hesitate to buy from your dealership. All the employees have been great. Nick McDonald was awesom excellent. When I wanted to buy a new car I did not hesitate to buy from your dealership. All the employees have been great. Nick McDonald was awesome. To be very honest I am not sure who Santino Botto is?! More
by BREEZZEZ
Verified CustomerEmployees Worked With
Santino Botto, Santino Botto
November 04, 2023
Place was great! !! Before extra work was needed, attendant asked if they can move forward with the work. I appreciated that. !! Before extra work was needed, attendant asked if they can move forward with the work. I appreciated that. More
by Car owner
Employees Worked With
Car service
October 30, 2023
It was a pleasure dealing with all involved in the purchase of my new car. Every step was effortless. I would highly recommend. purchase of my new car. Every step was effortless. I would highly recommend. More
by DONMAR858
Employees Worked With
Brendan Boyle, Nick DePasquale, Joel Rodriguez, Ryan McCusker
October 30, 2023
Pleasurable experience not higher pressure knowledgeable friendly great product would definitely recommend Nick McDonald was terrific knowledgeable friendly great product would definitely recommend Nick McDonald was terrific More
by Tcpdefl@comcast.net
Employees Worked With
Nicholas McDonald, Santino Botto
October 30, 2023
They are not respectful of their customers’ time. In addition there is poor communication between the internet sales staff and retail staff. My first visit to the dealership was unnecessary. Joel In addition there is poor communication between the internet sales staff and retail staff. My first visit to the dealership was unnecessary. Joel had no idea why I was there even though I had been discussing a particular car in the inventory with the internet people. I was told I needed to go into negotiate a price but there was no negotiation. A waste of 3 hours To be fair I did get a call from Brendan and he lowered the price a little to compensate me for my time. Then it got worse. When I picked up the car there was no finance person available so I could not sign the papers. This was a cash deal. After 2 hours I demanded that a general manager take care of me. Which happened but it still took time to get the temp plate. To make things more interesting the car was delivered without an inspection sticker. That had to be overnighted but took 3 days to get to me. More
by RICH69
Employees Worked With
Brendan Boyle, Joel Rodriguez
