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Ciocca Subaru of York

York, PA

4.6
240 Reviews
Call Dealership (717) 854-1800
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1202 Loucks Road

York, PA

17404

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240 Reviews of Ciocca Subaru of York

December 24, 2024

Wonderful customer service from purchase to first service visit. This is my first Subaru and I love it. More

by Jazzywm2572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Holmes
Report | Print
Dec 30, 2024 -

Ciocca Subaru of York responded

Thank you for taking the time to share your kind words! We’re thrilled to hear that you had a wonderful experience from your purchase through your first service visit. It’s great to know that you’re enjoying your first Subaru! Our team at Ciocca Subaru of York is dedicated to providing excellent customer service, and we truly appreciate your trust in us. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to continuing to serve you!

December 17, 2024

This is the third vehicle we have bought from Ciocca. They have always gone above and beyond to make sure we are paired with the right car. They are polite and very attentive. We highly recommend them. More

by Kmstrait
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Augburn, Nathan Jacobs, Brianna Holmes
Report | Print
Dec 30, 2024 -

Ciocca Subaru of York responded

Thank you so much for your continued trust in Ciocca Subaru of York! We are thrilled to hear that your experiences with us have been positive and that we’ve been able to help you find the perfect vehicles over the years. Our team works hard to provide exceptional service, and your recommendation means the world to us. We look forward to assisting you again in the future. If there’s anything else we can do for you, please don’t hesitate to reach out!

December 09, 2024

My experience with your dealership was great unlike some of my past experiences at car dealerships. Your sales rep Tyler was excellent to work with. More

by Jkhershey42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Brianna Holmes
Report | Print
Dec 09, 2024 -

Ciocca Subaru of York responded

We’re thrilled to hear that your experience with us was a positive one, especially after some less-than-ideal experiences at other dealerships. It’s our goal to provide exceptional customer service and ensure our customers are completely satisfied. We’ll be sure to share your kind words with Tyler. Thank you again for choosing Ciocca Subaru of York.

December 03, 2024

The sales Person was great. Took his time and explained everything. why do we need 15 words for this? More

by walteredillsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kern, Brianna Holmes
Report | Print
Dec 09, 2024 -

Ciocca Subaru of York responded

We're delighted to know that your sales person was able to assist you so well. It's our goal to provide top-notch service and ensure our customers are completely satisfied. Your positive feedback is truly appreciated. Thank you for choosing Ciocca Subaru of York!

December 03, 2024

Great service writer. Pleasant and kept us informed. Offered suggestions for next visit that were in line with Subaru recommended service schedule. More

by Bob Viewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Blanco
Report | Print
Dec 09, 2024 -

Ciocca Subaru of York responded

Thank you for taking the time to share your positive experience. We're thrilled to hear that our service writer was able to assist you. Our team strives to provide exceptional customer service, and it's rewarding to know we met your expectations. We look forward to serving you again in the future.

November 07, 2024

Very attentive and knowledgeable service advisors who aren't "pushy" about getting additional things done. Spacious waiting area with Wi-Fi and TV. More

by cbarakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
Report | Print
Nov 11, 2024 -

Ciocca Subaru of York responded

We're delighted to know that our service advisors were attentive, knowledgeable, and respectful of your time. Our goal is to make your service experience as convenient and stress-free as possible. Thank you for choosing Ciocca Subaru of York.

October 30, 2024

Excellent service and very friendly. Thomas was very new to the sales experience but he was very conscientious! Overall impression was positive. More

by Mikosjeffrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Holmes
Report | Print
Nov 02, 2024 -

Ciocca Subaru of York responded

We're delighted that you had a positive overall impression of your experience at Ciocca Subaru of York. We strive to provide exceptional customer service, and we're glad to hear that Thomas was able to contribute to that.

October 09, 2024

I will not go back for service again . They are to expensive I will go to another garage for service . More

by Josephine Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Holmes
Report | Print
Oct 18, 2024 -

Ciocca Subaru of York responded

Josephine, we are very sorry to hear that we were not able to provide you with a most positive service experience. We will pass along your feedback to our team.

September 27, 2024

Had a great experience at Ciocca Subaru. Love my new subaru Legacy. Highly recommend Ciocca Subaru! More

by dcutler999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael and Carter, Brianna Holmes
Report | Print
Sep 30, 2024 -

Ciocca Subaru of York responded

Hi there! We are so happy to hear that Michael & Carter were able to provide you with a great experience! Congratulations on your new Subaru Legacy! Your recommendation and review mean so much to us, please let us know if we can provide you with any further assistance!

September 23, 2024

Ciocca Subaru of York words can’t describe the nice people the service dependability all I can say is they’re the best I give them 100% More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Holmes
Report | Print
Sep 30, 2024 -

Ciocca Subaru of York responded

Tony, we are so happy to hear that our team was able to provide you with the level of customer service that we strive to provide! It was a pleasure to be able to help!

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