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Ciocca Subaru of York

York, PA

4.7
204 Reviews

1202 Loucks Road

York, PA

17404

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204 Reviews of Ciocca Subaru of York

January 14, 2023

We had a very disappointing visit today. I won’t name the sales associate but really wasn’t interested in helping us find a car. She strongly encouraged us to go elsewhere. My wife and I wil More

by Secondwind7287
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Alex
Feb 13, 2023 -

Ciocca Subaru of York responded

Hi there, we apologize for the negative experience you had with us. We can assure you it was not our intention to provide you with the lack of customer service you received. We passed your honest feedback to our management team to learn more about your visit with us. We hope that we can have the opportunity to work with you in the future to give you a better overall experience!

June 13, 2022

Service Appointment with Sharrita was amazing. She is friendly and professional and definitely makes you feel that you are a valued customer. My car was done quickly and she kept in constant More

by pycarney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharrita Thomas
Jun 28, 2022 -

Ciocca Subaru of York responded

Hi there! We are so pleased to hear that your service appointment with Sharrita was amazing! Thank you for taking the time to let us know about your service experience. We strive to provide professionalism, customer service & constant communication. We look forward to seeing you at your next maintenance appointment!

September 01, 2021

We had an awesome experience at the Apple Subaru dealer In York. We moved from NJ on 7/1. We needed a new SUV and after reading the great reviews from Apple we decided to purchase our car here. We were More

by Sandrafermin67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanon Fuller in finance , Nate Jacobs
Oct 14, 2021 -

Ciocca Subaru of York responded

Hi there Sandra! Thank you for taking the time to provide our team with such a wonderful rating and review! Welcome to PA! We are so excited for you and your new Subaru, and we are thrilled to hear that Nate and Sharon were able to give you the customer experience you deserve. If we can provide you with any further assistance please do not hesitate to reach out!

June 09, 2021

I had a good experience and I will suggest them to I had a good experience and I will suggest them to any one looking for new car .SEAN was very helpful and very friendly . .i will deal with th More

by bouchiakba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Fitzpatrick
Jun 22, 2021 -

Ciocca Subaru of York responded

Thank you for taking the time to provide us with such a positive rating and review! We will certainly pass on the kind words to Sean. Congratulations on your vehicle purchase, and please let us know if we can further assist you in any way!

February 07, 2021

Our son purchased a used 2009 Subaru. It had a blown head gasket that our mechanic said it had when we purchased the piece of junk. More

by Don’t buy their junk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate Jacobs
Mar 01, 2021 -

Ciocca Subaru of York responded

We're sorry to hear about your negative experience in our dealership. Please reach out to me directly as customer service is incredibly important to us. Doug Augburn, General Manager Apple Subaru

February 13, 2020

NEVER PURCHASE A VEHICLE HERE! After my purchase the vehicle was in for service for over 3 weeks. Apple never did a multi point inspection causing me to be without vehicle for almost a month. Did not ge More

by Tyschreck
Recommend Dealer
No
Employees Worked With
Sean Fitzpatrick
June 05, 2019

Very PLEASED ! I had a very satisfying experience this time around at Apple Subaru in York , Pa. Spencer Brubaker is everything you could want in a salesman . He was More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Brubaker
April 01, 2019

This is my first Subaru and had a great experience The sales person was wonderful. Spencer was very kind and very professional. He did not put any pressure and outperformed all competition in the pri More

by Javitoascentkce23
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Miller, Spencer Brubaker
April 24, 2018

This was my second Subaru purchase from Apple Subaru. Purchasing my new Subaru was a pleasant and painless experience. This was the second Subaru we've purchased at Apple Subaru and both were very easy ( More

by Sid1114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Hassinger, Brian Miller, Nina Lutz
April 10, 2018

First Subaru purchase Car buying can be stressful. We had a pleasant buying experience at Apple Subaru. Our salesperson Kay Hassinger was very knowledgeable about her prod More

by BonBon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Nixon, Kay Hassinger, Jerry Marquardt
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